• ZipRecruiter

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ZipRecruiter

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Overview

ZipRecruiter has a rating of 3.5 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat, and free trial. ZipRecruiter ranks 2nd among Recruiting sites.

  • Service
    45

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
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How would you rate ZipRecruiter?
Top Positive Review

“I have an account with them”

Huginn A.
6/6/24

I have an account with this job platform and I am glad that I made it since the last job I landed was from here. I don't know about the other countries, but in the Netherlands this platform is getting quite popular. Many companies are posting their job calls here. Hence, a lot of job opportunities. It is good that you can adjust your settings and I receive regular emails about new job calls for the positions I have set. You never know when a good and better opportunity will come.

Top Critical Review

“A day late and a dollar short”

Crystal G.
8/31/24

Anytime I had an interview set up by ZipRecruiter by the time I got there the position already been filled and ZipRecruiter did not let me know that so I wasted my time gas energy. And felt even more discouraged so thanks to recruiter! CG

Reviews (581)

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customer service (149) zip recruiter (63)
Thumbnail of user nathanp35
District of Columbia
1 review
0 helpful votes
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October 10th, 2017

I had an urgent request, and Alexis was able to answer all my questions and remedy the issue in a very timely fashion.

Thumbnail of user caseyl26
Maryland
1 review
0 helpful votes
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November 9th, 2017

I've been talking to a lot of people over zip for the last couple months but he actually helped my the best

Thumbnail of user gabriele71
Florida
1 review
0 helpful votes
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December 30th, 2017

She understood the problem perfectly and resolved my issue exactly as I expected. Very good opinion of ZipRecruiter because of her. Thanks!

Thumbnail of user georget181
California
1 review
0 helpful votes
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December 3rd, 2017

The chat feature is very nice and i was able to get help right away from a very helpful rep named Rebecca.

Thumbnail of user kathleens77
Ohio
1 review
0 helpful votes
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February 14th, 2018

Electra was extremely helpful in answering some of my questions. She was pleasant, and very professional. A value add to your team!

Thumbnail of user valeriek27
Florida
1 review
0 helpful votes
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January 19th, 2018

My agent Erika was very friendly and quick to respond with an answer. I got the information I needed - thank you!

Thumbnail of user paulc351
Michigan
1 review
0 helpful votes
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January 14th, 2018

Brittany G helped me with posting my ad & with her recommendation to extend it after 4 days. Will do! Thanks.

Thumbnail of user blaisei
New York
1 review
0 helpful votes
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January 3rd, 2018

Katie, was awesome she was very engaging. Listened to what I needed and then provided me with great prompt professional service.

Thumbnail of user debil10
Oregon
1 review
0 helpful votes
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March 22nd, 2018

Tanya was great to work with and got all my questions answered. Wish all customer service reps were the same way!

Thumbnail of user carlam65
Montana
1 review
0 helpful votes
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January 10th, 2018

Erika was very helpful, showed me how to print a receipt for my account and also made sure I was aware of other details available on my job postings.

Thumbnail of user kerryo7
California
1 review
0 helpful votes
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December 11th, 2017

I wI would give them five stars I had a problem with my billing and she went PP oven beyond to help me very very happy with zip recruiter would use them thank you

Thumbnail of user billw194
North Carolina
1 review
0 helpful votes
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March 15th, 2018

She was REALLY helpful cause I had a convoluted issue and wasn't happy with some disingenuous things done by a sales woman earlier. And barton was very helpful in many regards

Thumbnail of user hannahy6
Nevada
1 review
0 helpful votes
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October 10th, 2017

I was missing some content from my promotional offer. Alexis F helped me quickly and resolved my issue 100%

Thumbnail of user halc21
North Carolina
1 review
1 helpful vote
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December 21st, 2017

Used the online chat with Rebecca and she took care of my questions and concerns in a professional manner.

Service
Thumbnail of user mikeq13
Texas
1 review
0 helpful votes
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January 30th, 2018

Erika was courteous and responded to courtesy. She easily established trust and anticipated my solution. Great work. Thank you.

Thumbnail of user noemis4
Illinois
1 review
0 helpful votes
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January 19th, 2018

Fast and resourceful. Rebecca had all the answers that were helpful to me.

I love it when chatting online is easy and fast.

Thank you.

Becca

Thumbnail of user jenniferp209
Michigan
1 review
0 helpful votes
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February 7th, 2018

Tara Brooks was extremely helpful & very friendly. She helped me get my username & password squared away so I can make my payments online.

Thanks!

Thumbnail of user steveg197
New Jersey
1 review
0 helpful votes
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February 19th, 2018

Katie was very helpful and friendly on the phone
She took time to explain in detail what I needed to do and how best to
Make use of Zip recruiter to get the best candidate possible

Thumbnail of user deannaj10
California
1 review
1 helpful vote
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November 1st, 2017

First time using ZipRecruiter. So far Heather & Rebecca (customer service) have been extremely helpful. Quick response time..

Thumbnail of user kiank7
California
1 review
0 helpful votes
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October 9th, 2017

I called to solve a problem on ZipRecruiter and Randy was very helpful in assisting me. Thanks Randy!

Thumbnail of user andyk85
Arizona
1 review
0 helpful votes
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January 24th, 2018

Rebecca was extremely helpful helping me understand the new search function. Her response was quick and on point.

Thumbnail of user theresam74
Texas
1 review
0 helpful votes
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January 10th, 2018

Erika helped me with technical issue very quickly and was pleasant to work with. I highly recommend Ziprecruiter.

Thumbnail of user veronicat27
California
1 review
0 helpful votes
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November 29th, 2017

Rebecca answered my questions promptly and clearly. I'm excited to get things moving along with ZipRecruiter. Thanks, Rebecca!

Thumbnail of user ruthb85
Florida
1 review
0 helpful votes
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February 20th, 2018

Tatiana was amazing. She answered my question completely, and provided additional information that was very valuable to me.

Thumbnail of user nickf70
California
1 review
0 helpful votes
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January 8th, 2018

I called Ziprecruiters Customer service line to ask about the best way to change an ad's Job location without loosing the traffic boost feature and to get canidates from a different area and i got a representative named dejuan, He went ABOVE and beyond and asked me if I had been taking advantage of the resume database feature. I told him "No, I have not because I did not get around to that yet", he asked "If i had time to go through it, its on of the best features" I replied "absolutley", he walked me through how it worked and definetly opened up some great doors to my recruiting strategy and I am very happy that he went so above and beyond. THANK YOU Ziprecruiter and mostly Dejuan!

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Search for jobs hiring in your area using ZipRecruiter's job search engine - the best way to find a job. Find jobs hiring near you and apply with just 1 click.

Company Representative

Thumbnail of user bernardinem
Matthew S.
Customer Experience Manager
Typically does not respond to reviews

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