• ZipRecruiter

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ZipRecruiter

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Overview

ZipRecruiter has a rating of 3.5 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat, and free trial. ZipRecruiter ranks 2nd among Recruiting sites.

  • Service
    45

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
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How would you rate ZipRecruiter?
Top Positive Review

“I have an account with them”

Huginn A.
6/6/24

I have an account with this job platform and I am glad that I made it since the last job I landed was from here. I don't know about the other countries, but in the Netherlands this platform is getting quite popular. Many companies are posting their job calls here. Hence, a lot of job opportunities. It is good that you can adjust your settings and I receive regular emails about new job calls for the positions I have set. You never know when a good and better opportunity will come.

Top Critical Review

“A day late and a dollar short”

Crystal G.
8/31/24

Anytime I had an interview set up by ZipRecruiter by the time I got there the position already been filled and ZipRecruiter did not let me know that so I wasted my time gas energy. And felt even more discouraged so thanks to recruiter! CG

Reviews (581)

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customer service (149) zip recruiter (63)
Thumbnail of user nicka80
Colorado
1 review
1 helpful vote
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October 31st, 2017

Thank you Courtney for helping me out and getting what I needed done. You were very responsive and you fixed the issue quickly.

Thumbnail of user drb17
New Jersey
1 review
0 helpful votes
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October 12th, 2017

Misleading ad radio says 30 day free trial. Email says 4 days. Also hard to enter password. Had to call to sign up

Thumbnail of user avar12
Illinois
1 review
0 helpful votes
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October 23rd, 2017

I got a very prompt answer from the support team. Erika stayed with me to the end... and the end result was satisfaction!

Thumbnail of user annec129
New York
1 review
0 helpful votes
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January 4th, 2018

I had a great experience and would use ziprecruiter again as a result next time I need to hire someone. Thanks a lot!

Thumbnail of user johne319
New Jersey
1 review
0 helpful votes
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January 6th, 2018

Excellent! Very easy to use, returned plenty of candidates. Will to continue to post jobs on this site

Thumbnail of user chrisa208
Virginia
1 review
0 helpful votes
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November 16th, 2017

ZipRecruiter service desk was fast and clear. The rep went directly to the point and solved my problem.

Thumbnail of user micahm27
Oregon
1 review
0 helpful votes
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October 26th, 2017

Online chat to the rescue again. Thank you Rebecca for the walk-through and for ZIp Recruiter for having such an intuitive tool!

Thumbnail of user tracym153
New York
1 review
0 helpful votes
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September 25th, 2017

Myra was very quick to assist me with an error I had made to boost a job. She was very thorough and had my issue corrected with minutes.

Thumbnail of user crystalg59
New York
1 review
0 helpful votes
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February 13th, 2018

Tara was great to work with, she knew exactly what I need to do and helped me to accomplish it. I would call and speak with her again.

Thumbnail of user keithl67
New Jersey
1 review
0 helpful votes
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January 11th, 2018

Titianna was very helpful We are new to your company and hope it is better than the other company we were using.

Thumbnail of user lorettaw11
California
2 reviews
13 helpful votes
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June 28th, 2023

I tried Zip Recruiter; it was very frustrating using it to find a job. This sight has a lot of Scammers on it.
I did not feel comfortable using it.

Thumbnail of user kellyh189
Massachusetts
1 review
0 helpful votes
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January 16th, 2018

She was able to adjust my billing to what I needed it to be. She also had a great virtual personality.

Thumbnail of user camilleh21
New Jersey
1 review
0 helpful votes
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November 29th, 2017

Rebecca was very helpful, thanks for the awesome customer service. She was very fast in resolving the issue that I have.

Thumbnail of user ilenel2
Texas
1 review
0 helpful votes
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January 4th, 2018

I am always in a rush and using the chat help is the best to obtain a quick and easy fix to help with your job posting.

Thumbnail of user andreww195
Virginia
1 review
1 helpful vote
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October 31st, 2017

Rebecca was great and quick in answering my questions and helping us upgrade our plan. Thanks Rebecca!

Service
Value
Quality
Thumbnail of user janelled9
Florida
1 review
0 helpful votes
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March 7th, 2018

Tanya went above and beyond to help me and to guide me on what was the best way to present my ad and get the most effective results. Thank you Tanya!

Thumbnail of user bhavikt1
India
1 review
0 helpful votes
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October 9th, 2017

Randy helped me with a free trial immediately... You rock man. God bless you and keeps you zipped with ZipRecruiter...

Thumbnail of user colleens50
Pennsylvania
1 review
0 helpful votes
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October 12th, 2017

Randy answered my questions and was super helpful with finding the best plan for me and my business! Thanks Randy!

Thumbnail of user sarahk159
Pennsylvania
1 review
0 helpful votes
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January 6th, 2018

Very quick service and patient with me. Katie's support saved me a couple of hours of work. Truly valuable support.

Thumbnail of user amyt123
New York
1 review
0 helpful votes
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March 8th, 2018

Jessica quickly addressed and resolved my issue. She was very pleasant and helpful. Additionally she followed through exactly as she said she would.

Thumbnail of user carolp126
Illinois
1 review
0 helpful votes
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October 12th, 2017

Randy was excellent... very patient and very helpful... He talked with me for a long time and was very through with all of his answers

Thumbnail of user copea
Idaho
1 review
0 helpful votes
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December 29th, 2017

I called about how to invite candidates to apply when I "added to job". Tanya was great. Patient and willing to help.

Thumbnail of user theb64
Arkansas
1 review
0 helpful votes
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April 22nd, 2018

Thank you Tara with Ziprecruiter. You were amazing and very helpful. Questions were answered quickly and professionally.

Thanks again!

Thumbnail of user staceyk32
Michigan
3 reviews
0 helpful votes
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February 10th, 2018

Rebecca was very knowledgeable and helpful. She was very quick to respond and had an answer for me immediately.

Thumbnail of user jillb96
Pennsylvania
1 review
0 helpful votes
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January 24th, 2018

I was having password issues and Rebecca assisted me via Chat and was able to quickly resolve my issue quickly and efficiently

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From the business

Search for jobs hiring in your area using ZipRecruiter's job search engine - the best way to find a job. Find jobs hiring near you and apply with just 1 click.

Company Representative

Thumbnail of user bernardinem
Matthew S.
Customer Experience Manager
Typically does not respond to reviews

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