ZipRecruiter

Thank you for taking the time to actually help fix my problem! Very nice and professional, answered all of my questions in addition to making suggestions.

I signed up for the free trail of ZipRecruiter, and got more resumes that I needed in just a couple of days. When I went, on the last day of the trial, to put the service on hold so I wouldn't be charged, I saw that ZipRecruiter had already assessed a monthly fee earlier that day. I called and spoke to Tara B, who quickly, and promptly issued a credit for the charge. She was a pleasure to deal with, and is a large part of the reason that I will return to ZipRecruiter when I have another opening.

I too have had a very bad experience with Zip Recruiter. Their billings practice is very deceiving and deceptive. They have this box that you have to accept "Daily Subscription" that you think is for the ad you are running. Then the candidates that they send you don't meet the criteria that you asked for. You get frustrated and pull the plug on the ad. But then you realize after you keep getting billed over $500 that they deceived you and you are still getting billed even though you no longer have an ad listed. Heed my warning DO NOT SIGN WITH ZIP RECRUITER

Constantly matched with irrelevant jobs in my field. For example, this morning I was sent a job posting for a mechanic. I am an intermodal transportation manager. Not related at all.

They offered me a 4 day free trial and its amazing!
I needed some help with the promotion and it was handled quick and easy.
They are available 24/7 for assistance.

With such terrible customer-service in the world, I love to let it be known when someone does well. Tatiana did very well, even though I decided not to use your service.

Hello all -

I'm new to Zip Recruiter and the experience has been very good so far. The online chat has also worked well for supported that I've needed along the way.

So helpful today with many, many of my questions, plus then some!
I find out something new that I can use to be more efficient each time I chat or call!

Amazing service at my fingertips available 24 hours a day! Melody helped me at midnight, and was super friendly & helpful with advice. Took me by surprise, actually! Good service!

I like the part that i am able to reach someone whenever i have a question. Erika did a great job today and resolved my adding user issue pretty quickly.

Did not flood my inbox with candidates that didn't make sense and made it easy to learn about and communicate with the good ones. Would recommend to other small businesses!

So many services that do Subscriptions try to hold you hostage but not Zip Recruiter They were kind, easy to work with, and very prompt in responding. I am truly blown away by the service I received.

First time I have ever communicated with someone in this manner in the business world about ready to give up but the young lady talk to me until we got the problem figured out

Ziprecruiter has the best help in the world! Everytime I jack something up they figure a way to make it right. Thanks to Randy for getting me cleared up quickly. Glad we use Ziprecruiter

I used this service a few months ago and we were very happy as in less than a month we found the person we needed who has become a great addition to our company.

Yes you can find and apply for jobs, however they constantly spam me with emails for jobs I'm not qualified for and ones in a whole different state. Hitting unsubscribe seems to be pointless.

She listened to our question and provided resolution in seconds. Thank you Tara! I have used ZIprecruiter in previous roles and I am very happy. Doesn't cost anything close to other job boards, etc.

Mayra H. Helped me through some billing issues, and was able to get these resolved quickly. I really appreciated her help as I did not have the same experience with others at ZipRecruiter.

Tonya took the time necessary in not only creating a resolution for an issue I was having but then spoke even more about features that I haven't utilized as of yet.

Thank you Tonya

Tanya O'Toole was very friendly and easy to work with. She got everything we needed done in a timely manor and even called back when I accidentally disconnected the call. Great customer service

Just completed a Support chat with Rebecca regarding how to repost an aged job. She was super quick to respond and give me the simple steps for doing this. Great customer service!

I'm very pleased that there is a 24-7 help line with real people to help answer my questions. I admit I'm technically challenged. Thanks Tonya for being so patient, pleasant and super helpful!

My interactions with both the customer service and billing departments have been great! A shout out of thanks to Justin Ristedt and Brittany Greenwood!