• ZipRecruiter

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ZipRecruiter

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Overview

ZipRecruiter has a rating of 3.5 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat, and free trial. ZipRecruiter ranks 2nd among Recruiting sites.

  • Service
    45

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
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How would you rate ZipRecruiter?
Top Positive Review

“I have an account with them”

Huginn A.
6/6/24

I have an account with this job platform and I am glad that I made it since the last job I landed was from here. I don't know about the other countries, but in the Netherlands this platform is getting quite popular. Many companies are posting their job calls here. Hence, a lot of job opportunities. It is good that you can adjust your settings and I receive regular emails about new job calls for the positions I have set. You never know when a good and better opportunity will come.

Top Critical Review

“A day late and a dollar short”

Crystal G.
8/31/24

Anytime I had an interview set up by ZipRecruiter by the time I got there the position already been filled and ZipRecruiter did not let me know that so I wasted my time gas energy. And felt even more discouraged so thanks to recruiter! CG

Reviews (581)

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customer service (149) zip recruiter (63)
Thumbnail of user christopherg89
Missouri
1 review
0 helpful votes
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November 24th, 2017

Stacia, was very professional and knew what needed to be done to handle my inquiry into my account status.

Thumbnail of user timl123
Missouri
1 review
0 helpful votes
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January 11th, 2018

Melody helped me this morning straighten out my job posting-she was GREAT! Very fast and courteous and very helpful to me.

Thumbnail of user gloribelh
Florida
1 review
0 helpful votes
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February 12th, 2018

Tatianna was great help and very informative through live chat. She provided me with and live demo training.

Thumbnail of user michellegarren
Pennsylvania
1 review
1 helpful vote
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September 21st, 2023

Do not use this website. No jobs contact you only scam calls and phishing. They sell your information to make money.

Service
Value
Quality
Thumbnail of user dorothyi10
Maryland
1 review
0 helpful votes
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January 4th, 2018

Tatianna was very helpful and responded to my inquiry quickly. She answered my questions comprehensively and provided options to maximize my usage.

Thumbnail of user tame172
New Jersey
1 review
0 helpful votes
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December 30th, 2017

Robi C was great to work with. He helped us with our issues and followed up with us to make sure everything was in great working order.

Thumbnail of user ethanr22
New York
1 review
0 helpful votes
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February 23rd, 2018

Erika assisted in a question about which was superior, to tweak a job title and info in a post or to take the post down and repost.

Thumbnail of user kimp239
Florida
1 review
0 helpful votes
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July 12th, 2018

Mayra is very helpful with password change and jobs. Very personable and pleasant to talk with! She was awesome!

Thumbnail of user alberts93
California
1 review
0 helpful votes
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April 3rd, 2018

I chatted with Erika in regards to the pricing and the cancelation rules, Erika was quick and answered all the questions I had. Kudos to Erika! :)

Thumbnail of user markr289
New York
1 review
0 helpful votes
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November 3rd, 2017

Great customer support (especially Rebecca!). They will troubleshoot if a job posting isn't performing as it should.

Thumbnail of user rachelp84
Texas
1 review
0 helpful votes
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October 31st, 2017

Tatianna was very helpful in answering my questions and gave me additional information for future reference

Thumbnail of user amyd105
Texas
1 review
1 helpful vote
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October 26th, 2017

Robi C helped me out in about 30 seconds--fixed everything, no waiting or long explanations. I love ZipRecruiter!

Thumbnail of user juano34
District of Columbia
1 review
0 helpful votes
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January 24th, 2018

I was having login issues and Tina Escarzaga helped me reset my password via email, in a quick friendly way. She is an asset to ZipRecruiter!

Thumbnail of user carlosg90
Texas
1 review
0 helpful votes
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January 11th, 2018

Tatianna was amazing, very easy to work with and solved my problem! Will keep using them for job postings

Thumbnail of user rrrr4
Virginia
1 review
0 helpful votes
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November 29th, 2017

Leticia really helped me fix my job posting. I feel more enthusiastic about getting better candidates. She put in 110%

Service
Value
Quality
Thumbnail of user angelas210
New Mexico
1 review
0 helpful votes
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November 16th, 2017

We needed to change who received notification emails in our organization. The switch was made immediately. Fast, friendly service. Thanks, Robi C!

Thumbnail of user oliverg40
Georgia
1 review
1 helpful vote
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June 1st, 2018

This individual was very professional and helpful wioth showing me how to navigate the system. I give him a 11 out of 10 rating.

Thumbnail of user jackb345
Colorado
1 review
0 helpful votes
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July 27th, 2018

Mayra, gives "Old School" top of the Line Service. This is hard to find in today's market. Again Outstanding!

Thumbnail of user paulb413
Illinois
1 review
0 helpful votes
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January 24th, 2018

Tee spent about a half-hour troubleshooting some technical issues with my posting... not an easy task over the phone!

Paul Bodnar 1/24/18

Thumbnail of user mikes658
Idaho
1 review
0 helpful votes
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February 23rd, 2018

I spent 3 days working with folks trying to restore our account. Tonya had us up and running in five minutes.

Thumbnail of user kristint29
Minnesota
1 review
0 helpful votes
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August 3rd, 2018

Mayra H. Was incredible, phone consultation great! Amazing to have 24 hour customer care. Well beyond their competitors with level of service.

Thumbnail of user cashl3
Texas
1 review
0 helpful votes
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January 29th, 2018

Stacia was prompt in answering my questions on LiveChat and she help be resolve my issue very quickly. Thanks Stacia!

Thumbnail of user lindag237
Texas
1 review
0 helpful votes
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November 8th, 2017

This was my first experience with Zip Recruiter and Titania was awesome to walk me through my issues.

Thumbnail of user saln7
Missouri
1 review
1 helpful vote
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August 1st, 2018

Thank you for your help
The rep that assisted me was very confident and quick to resolve all my issues
Thanks again
Sal

Thumbnail of user laurah231
Ohio
1 review
0 helpful votes
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March 6th, 2018

Stacia M was very helpful, upfront, quick with her answers and pleasant to chat with on the Live Chat screen.

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From the business

Search for jobs hiring in your area using ZipRecruiter's job search engine - the best way to find a job. Find jobs hiring near you and apply with just 1 click.

Company Representative

Thumbnail of user bernardinem
Matthew S.
Customer Experience Manager
Typically does not respond to reviews

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