Zocdoc

It was great working with this site. I knew which doctors took my insurance, saw what appointments were available and read reviews about each doctor and saw where the Doctors were educated and how long they have been in practice.

I've never been so happy with a website. The people at zocdoc are very helpful and seem to genuinely care about getting you into an appointment you need and making sure the doctor's office treats your appointment with respect. Awesome.

I have made and changed many appointments via ZocDoc and it has made my life so much easier! I stopped wasting precious time and energy (not to mention frustration) trying to reach doctors' offices in vain getting an answering service that says to call back during hours the staff is there when I AM calling during normal business hours! ZocDoc is easy, convenient and works. I ask every doctor I go to to ask that they use it.

1. Do not use this platform
2. Reasons: Patients are allowed to book even if you dont take their insurance
3. If they (the patient, not you) dont cancel within 24 hours you are charged $65
4. If they no show you are STILL charged the $65 fee
5. Customer Service is useless
6. I asked specific questions and spent HOURS asking questions and setting up my profile and have been charged multiple times for client no shows

I am a dentist that signed on with Zocdoc. They told me it was necessary to pay the full $3000 for the year subscription up front to cover their high startup costs to get me up and running. That is a load of bull sh*t. It took ten minute on the phone to get me up and running. Now, 3 months later, I know the real reason. I have gotten a total of one new patient from them and when I asked to cancel the service and receive a partial refund they told me they have a no-refund policy. Do not be taken in by their high pressure sales team preying on doctors trying to build to build their practices.

We had a ZocDoc rep come out and tell us that we could book for $300 a month and they would provide all these referrals for us. At the end of his presentation he told us our specialty did not allow for the monthly rate but we had to pay the $3000 up front for the year. The doctor wanted to do this because he was so impressed with the salesman. We got one call right away after that from a patient booking an appointment. We were excited but we have had none since. I think the rep referred a friend to us to get us to have one patient. I would NOT recommend paying for this service, it is a scam!

Because of bad weather and heavy traffic we were about ten minutes late For appointment. Called from the road and were told not to come. However, I was billed $75.00 for missed visit Under the circumstances this is very unfair and we have no intention to pay!

ZocDoc makes it so easy to book an appointment online--you can easily see what's available instead of having to make a phone call. The complicated part is finding a provider, since a simple search by your insurance doesn't guarantee that they are in-network. There are unfortunately a lot of providers who are still not part of ZocDoc. For what it is, it works great!

I had a horrible experience with a Dentist who was given a 5 start rating on Zocdoc. I posted an honest negative review. I did not say anything harmful or

Zocdoc refused to post it. I called them later that day and they mentioned they would provide me with an opportunity to "edit" my review... I never heard back from them. Such B. S!

Being able to view available openings works so well with planning my day around my children. There have been many times over the years when I have needed a last minute appointment and it has been a lifesaver to be able to set up a time at my convenience. I wish all doctors used this service!

ZocDoc has significantly improved my healthcare experience. When I need an appointment, I no longer need to call around to doctors to see how soon I can get an appointment. With ZocDoc's app it's done in minutes, and I have an appointment booked within the next day or 2. Also, no more filling out forms at the Dr's office... I love that! And I love being able to read reviews before I select a doctor.

I am a Dentist, and was contacted by ZocDoc, from the beginning i told them i was not interested, they were relentless and rude, claimed i didn't want to see new patients. I explained that my office does very well and doesn't need to pay a company to send patients my way, that if people are interested in seeing my practice then they are more than welcome to call and schedule. After being harassed for more than 10 minutes, i had to hang up. They are terrible.

I had a horrible experience with ZocDoc. I saw a psychiatrist who, according to their website, was "in network" with my insurance company. Two months into therapy I got a bill from him for $100 per session. He was not "in network" after all, but when I complained to ZocDoc, they claimed he misrepresented himself. On top of the insurance issue the Dr behaved unethically and was actually verbally abusive to me when I was severely depressed. I terminated treatment and wrote an honest review on a ZocDoc. They called to confirm details, and assured me it would be posted. Is it there? No. Is he still listed as being "in network" with my insurance provider? Yes!

ZocDoc takes all the pain, confusion and frustration out of finding the right doctor and making an appointment. It's simple to use and they make every step of the process easy. Find a doctor by location, specialty, insurance accepted or all of the above. They see you through to booking the appointment and send a reminder the day before. I can honestly say that after years of avoiding checkups and annuals and all those important things you need to do as an adult, I finally started going because ZocDoc made it so *******@mn easy.

We have been using Zocdoc for the past ten years (PCP), but under the new deceptive pricing policies ZOCDOC has turned into a scam. They charge us $40 for each new booking but ever since they started the new pricing model we are being swamped with fake bookings people, for different specialities, having no insurance and out of network being able to book with us despite our repeated warnings and clear instructions on our profile and ZOCdoc just does nothing to resolve such bookings. Customer service are very arrogant, and refusing to help. T. S. MD

I was able to find a wonderful provider who is in network and very close to home through this wonderful site! I had difficulties finding doctors accepting new patients on my insurance provider's site. I will always search ZocDoc first from now on!

ZocDoc was/is very helpful and offers lots of information. I was able to read reviews on the doctors and make a good decision when choosing who I wanted to go see. ZocDoc also sent reminders and that was needed with my busy life!

I showed up for my scheduled appointment after having received a confirmation and then a text reminder only to find that the Doctor had no record of the appointment and did not see me. I took off 3+ hours from work for nothing.

Booked appointment through Zocdoc, printed out my confirmation, took 2 trains and a bus to get there, only to find out that the practice had no record of my appointment and could only reschedule. Called Zocdoc on the number that is offered to people who post negative reviews, and was told that they "understand my frustration" but could not put me through to anyone that designs or implements their system... i wasted my time and my money today..

This site was super convenient and allowed me to find a doctor near me that had hours that worked with my schedule. I didn't have to negotiate with staff, ZocDoc let me see what was open and book it myself. When I got to the office all I had to do was sign 2 forms, all the questionnaires were done online, once, and never again! I love ZocDoc! Free market efficiency at it's finest.

A lot better than calling on the phone to make an appointment. I have called and have been told that there are no appointments available. Right away I have been able to book thru this site without wasting time.

ZocDoc is so easy to use, saves me a lot of time and I love getting the email reminders so I never miss an appointment! It's so great to be able to schedule/reschedule/cancel appointments all online!

Big thumbs up!

Booked my appointment through Zocdoc and it showed up in my online account... seemed great and easy... until I called the office to confirm and they didn't have my appointment on the books! Pull this site down - people have enough issues when it comes to medical problems and don't need to be thinking they have appointments scheduled when they do not! Thank goodness I called rather than finding out the day of after I rearranged my entire schedule around it!