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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 18 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
I had two different orders but was unable to find one of them online. No one was able to help me but I received my order in a timely manner.
I was unable to find one of my orders online. Customer service couldn’t assure me that my order was there and why I didn’t see it even when I already paid for it. No worries, received products in a timely manner.
The sale prices.
The colors of products.
Easy to order
Fabulous clothes at incredible prices! I found this online boutique on the internet, the offers were incredible! Thank you!
Thought it was a good price and jersey too. Receiving it, the fabric was thin but this is what you get when you cannot feel. See it in the flesh
I bought online here a couple of very nice and high quality accessories, good packaging. I am very satisfied!
I bought a blouse that was beautiful. I received an obvious different blouse. Not even close to the picture.
I tried but could not get thru. I do not believe in 2nd chances. When something like this happens the company should be shut down. To many people do not say anything. It is a disgrace that companies take advantage of people who need to do their shopping online due to CV19.
Internet pop up
The product I wanted was a pretty blouse with vibrant colors. Not what I received.
I bought a blouse that was beautiful. I received an obviously blouse
I wanted the sweater, but was irked at $10.00 for shipping. Waited 'til it was offered at a discount!
A really pretty dress, strapless. I received it in a timely manner. It looks and feels great, quite comfortable.
Easy and convenient. One of the dresses was not what was described in picture. The shoes were too big.
Ordering was easy, but I was disappointed with how long delivery took. Also quality of product was not good.
Product pictured was cute, but quality was not great once item arrived.
Easy and quick.
The shirt I received was nothing like what I seen on the sight. Probably won't be a second purchase.
Looked great on the model.
Looked great on the sight.
Check out was easy, I hope the blouse is as beautiful as it looks.
Delivery time was satisfactory. The quality of the clothing was less than I expected, material a little bit thin.
Great clothes, great service. Cheap but surprisingly well done. The clothes on this website ship much faster than expected
Clothes look great! Hope they are great once delivered! I ordered sizes too big. I received a partial refund.
I have loved every piece I have ordered, the orders arrive quickly and there are lots of discounts available.
Previous orders.
They are well made and look nice.
I have loved every piece I have ordered, the orders arrive quickly and there are lots of discounts available.
Dresses are coming from China, placed order two weeks ago. They have not left China yet. Will not be ordering from here again‼
Total time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-20 Business Days.
Your order was shipped. Pls understand it takes time for shipping.
We have sent the order status via email. Pls check.
If you run into any issues, please do not hesitate to contact us at service@zolucky.com
I found the perfect dress here, when my pants arrived it was the same one I saw online. Shipping was faster than expected.
The shipping and price are reasonable, each blouse has been exactly as the picture shows, texture and print very well and good quality.
I have not worn my new shoes yet, but they are much lighter than most I have. They feel comfortable and fit perfectly.
Good fabric, as pictured, shoulders, bust and waist fit. Not enough room at the hips and mine are not larger than my bust.
I was very pleased with my order. The tops I ordered fit perfectly. They were well made and stylish. I will order again.
Took a very long time to get them. I understand it was the holidays, but was too late for use during the holidays.
All they could tell me was it was shipped.
Have things I don’t find where I live
Looked pretty
So far has been very easy.
I love the clothes in this online store, the spectacular designs, finally an elegant online clothing store! Thanks for your service and kindness.
I love the price of the clothes compared to other websites. The designs are almost exclusive, the fabric is soft and looks durable.
The best customer service I've had on the internet. Excellent quality, the descriptions on this clothing website are very accurate, I recommend it.
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Thank you for your feedback. Please accept our sincere apology for any inconvenience this matter may have caused you.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
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