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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
Was easy to order - Took awhile to receive my total order. One of the blouses was green not yellow as I ordered.
Reasonabel prices for every day clothing.
Looked comfortable.
Was easy to order
Easy to shop and find good buys. Love the many pay options and ease of visiting the page's at the online store.
So Far So Good. Fit is good and color too. The customer service is good also. If you are in between sizes in tops. I suggest you order a size up.
Got a refund.
Interesting site and a lot to choose from.
Needed to spruce up my capris
So Far So Good
Want to wait till order is here, but so far everything is going good. Got my order most was ok and want i ordered but one item was way to small.
Wanted to return for a smaller size not my money back.and they said I could not exchanged it even though they had smaller size.
Hope it all fits, and will go from there.
I clicked on a side bar ad and was interested in a green dress. Couldn't find it on web site. Spent too much time searching for it.
The dresses at Zolucky are amazing colors for this season and I love every piece. I just got my package earlier than expected and they are lovely.
Thx shoes I ordered are the wrong size and needed to return. How does that work…let me know how and we're to send it. Rose Paradise
I bought one size up and the size was okay. The qualitay does not seem the best--I will re-evaluate after it has been washed (in cold water).
Asked for tracking information, as we were moving soon.
Had a style that I wanted.
The quality is not the best, but the price is cheap. I would recommend buying at least one size larger than you normally wear. I bought an XL skirt because the waist was not adjustable (and I never wear an XL). But if I had bought it one size smaller, it would not have fit.
My order was split indiscriminately. I got the remaining items a week later but I was inconvenienced
I'm happy with the quality, the great stuff, and it's not too shiny. The texture is thick and it looks classy, I love the color.
For example it would be faster for my search if I could write in linen or linen blend when searching for pants, dresses or tops
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
For example it would be faster for my search if I could write in linen or linen blend when searching for pants, dresses or tops
I can't believe the prices and once I received my order the quality is very good! I have since ordered and everything was amazing again!
My whole online experience was great, I love clothes and the website is amazing. I love ordering clothes from here, it looks great on me
Waited a long time for the products and one was tight and the other fit fine. Hoping to get into the other as I try to lose weight.
Plus sizes are available.
Like the look - one is tight and the other works fine.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback.
Sorry for any inconvenience caused. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will improve the sizing issue of our website and we will make a big change soon. Hope to see you again!
And we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Great items to view
Clothes did not fit. Not true to size.
Gave away. Past history store did not want to receive return and offered half price for reimbursement
Clothes looked good but size was not true. Ran small
Liked clothes
I was charged 4 times for the same order. The bank declined each charge.
My order came in a timely manner. I am happy with the things I ordered. And the shipping was cheaper than the first time I ordered from them.
I am thrilled to be receiving some very different & unique tops.
The dress that I ordered beautiful, as is in the photo and in time in which they agreed to deliver it to me. Thank you!
I will be back! Easy to select and order. Size was a little off. Material was cool. Will suggest this site to fam and friends.
This was a daunting experience. Order was placed on 11 March, but items were not delivered until 29 March. Quite a bit of a wait.
Needed to upgrade my closet.
Effortless process in viewing site, and purchase
Not as shown. Sizes too small. Materials poor. Returns need to be sent to China by YOU. And you must pay for shipping... to CHINA.
I really recommend this I went online and bought some great treats for family and friends. It's a great place to shop and just in time for Christmas
I m very happy with this website, this is the second time I have bought clothes here, and like the first time, everything went smoothly!
Gain trust and grow your business with customer reviews.
Thank you for your feedback.
We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at service@zolucky.coma