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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
Website not responsive. I was not able to edit order before placing order. I am used to being allowed to do so, by Amazon
I liked styles and fabrics
Website not responsive.
Great so far, but if it doesn't fit will it be easy to return? Always a worry. It doesn't fit and I don't know how to send it back.
Pretty dress on internet
Great so far, but if it doesn't fit will it be easy to return? Always a worry.
Very pretty. I had to make them shorter, as I always do since I am short, and they were easy to work with. I am pleased.
We were disappointed that we had to wait several weeks before the items arrived, but he items were very nice.
Saw the AD on email
Colors and style.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry for keep you waiting. :( We will keep improving.
If you run into any issues, please do not hesitate to contact us at service@zolucky.com
My wife really like the choice of items. So, Happy Mother's Day to her.
If the reviews can be believed, I may have found my new fave! I have been so very happy with everything I have received so far!
I saw the pop-up ad and thought looking would be a good idea. I am older, so I have to take everything with a grain of sensibility. I am so happy I shopped!
I liked the look on the models. I loved the flow of fabric and the colors and patterns. Just some pretty wonderful stuff.
If the reviews can be believed, I may have found my new fave!
All my orders arrived on time. The quality is the best, considering the price is much more than I expected!
The shirts I ordered here are as seen in the photos. The dresses are also very pretty and well made. Good service with very good prices.
I really love the shirts I got. They fit good and are good quality material. Great spring and summer clothes!
This was everything I have ordered and I can say, what a pity you don't have a size XS. Your S is too big for me.
Fast delivery! The t-shirts were very good, their print is very good and the quality is more than I expected. I will buy online again soon.
Fast shipping, good contact, products consistent with the description, I am happy with the online clothing purchases here, I recommend
I love purchasing item for myself, my daughter in law and my granddaughters and you have items for all ages
Love your selection and your price
Great value
Love the beautiful colors and great buys
My whole order was all too small, not happy with anything that I got! Will not order again, too much!
An online fashion and accessories boutique, I get cheap and excellent quality clothes, I recommend it, especially the elegant clothes.
I have ordered several items, and this website is interesting and easy to use.
But I did have to wait 5 weeks to receive my order.
I wrote to them after I hadn’t heard anything about my order for a month. But, I did get a reply saying it would only be about another week or so. I did receive the shirt I ordered today.
I like the styles they offer, and at a good price.
I liked the way they looked.
I have ordered several items, and this website is interesting and easy to use.
I love the products, and the prices are great. Easy website to use.
This was an easy website to use, and had some nice looking clothes.
I bought my skirt and hoped it would be as pretty as it looked on the website and when I received it I was very happy! Thank you!
This is my second shop on this website. Very happy with the first order and am looking forward to receiving my second order
This is my second shop on this website. Very happy with the first order and am looking forward to receiving my second order
The clothes in this online boutique are of quality, in reality it is much more beautiful, the colors correspond, the sizes are consistent.
I just received my purchase, a nice long dress, perfect for the weekend, for now I am satisfied with my online purchase here!
I only wish you could carry petite sizes; being only 5'2" I find it very hard to buy clothing. Today I only bought 2 items to check sizes.
So far I have not heard back and really want to return this dress--cannot even gt it buttoned.
I liked the style but the sizes are very small
Cute styles
I only wish you could carry petite sizes; being only 5'2" I find it very hard to buy clothing. Today I only bought 2 items to check sizes.
Love the clothes but the screen kept changing and it was a little difficult keeping track of the clothes I was interested in.
I am an avid online shopper and have found that the quality of the garments and quality of customer service to be exceptional.
Tip for consumers:
Pay attention to size charts
Products used:
Blouses and sweaters
Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. You`ll find the size chart under product details. Hope this will help.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Gain trust and grow your business with customer reviews.
Thanks for your feedback.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
If it does not fit, you can contact us to make a return.
Return Policy
-All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!