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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
1st time buyer. Waiting to see product. Shopping easy!
When it came, clothes were shipped separately. I liked one shirt, but not the other.
Saw on internet
Thought I would like them. Liked one in person. Not the other. I am trying to return one
1st time buyer. Waiting to see product. Shopping easy!
I have bought several before from this online store and will gladly buy again, the seasonal discounts are great.
This online boutique meets my expectations. It has affordable, fashionable and good quality clothing with a reliable delivery service.
Super fast shipping, everything was as described, absolutely love! Definitely will be purchasing from again! And I recommend it to everyone!
Very nice collection of shoes and other clothes. Also, you can find limited editions that are exclusively found in the online store!
The clothing items are certainly not run-of-the-mill! Enjoyed spending time just looking at all of your products.
The clothing items are certainly not run-of-the-mill! Enjoyed spending time just looking at all of your products.
Buy shoes in this store, they are quite elbows, beautiful design, excellent quality both material and shipping.
Very disappointed in the amount of time it took to be delivered. Missed my wife's birthday by two weeks.
Very easy to order.
Took t long to deliver with little notification. Also size difference in articles chosen were very different.
Customer service really helped me with my return and purchase of a new size Excellent clothing website! Thank you so much!
Great choices and prices. Slow shipping. Item as advertised. Very nice quality at an unbelievable price!
Always great service from this website! The jacket I ordered arrived on time and fit my body perfectly.
Good experience overall. Item description is excellent.
Shipping time was very slow- a full four weeks
I contacted them due to late delivery. I was assured my package - three blouses - was underway.
Your presentation on your web site.
Style, and fabric.
I would like to see a Size petite, extra large. It would fit me better!
Good experience overtall. Item description is excellent. Shipping cost is high.
Excellent bracelet, fast shipping, incredible accessories. Order more things from this boutique on the web!
Return or exchanges are ridiculously difficult and costly. So I cannot, will not use your website again.
Email only. They explained their complex, ridiculous return policy or offered a 15% refund which is insulting. I will no longer use their website. Plenty of other sources.
Liked your ads
Hoped to use it for a special occasion.
Hard to manipulate website
Very satisfied with these pants.However the material was different than I thought but in a good way.
Always great service from this website. The jacket I ordered arrived on time and fit my body perfectly.
This has been the easiest shopping experience I have ever had with your
Company. Thank you so much -
Always pleased with shopping at Macy's. This is my favorite place to shop.
My whole family has been shopping at Macy's for years. Thank you and
I appreciate the excellent service.
Transaction was smooth, no problems neither of us has worn a blouse yet but they
Look great and I'm anxious to wear it.
Shopping for men is just another thing. We are easy going and fast with our choices. This web page saved my time even more
Thank you for your professional and kind treatment, the dress has arrived at my house, Very recommended!
My shirt is beautiful and comfortable. Very well done. It was shipped on time. I will definitely order from this online boutique again.
Return policy is practically nonexistent. You highly discourage anyone from returning. I have never encountered this in 20 years of shopping online
Very happy with my first experience purchasing here. Also, love variety of style and things I do not find from other sites.
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