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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
Took t long to deliver with little notification. Also size difference in articles chosen were very different.
Product looks swell, prices are right, very stylish selections... more to come after arrival. Cheers... Items arrived >. LOOK GOD. She loves them
Finally i got my order after took along time its good that sitejabber.com monitoring purchase process for customer, anyway thank u
They are gave good response
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Easy payment for shopping is really important
I have been shopping here for a few years and absolutely love it! Their customer service is wonderful, the clothes are beautiful
New favorite online clothing shopping site for me. As selection, low prices and return policy (which hopefully I won't need). Excellent!
Just completed my first order, very likely not the last. I hope more dogs will be designed in some of your lovely tops especially Chihuahua`s etc
I love your clothing because of its uniqueness. This is my first order so I'm anxious to see it in person!
Whenever I communicate with their customer service by email, they are quick to respond and always have the perfect resolution for me.
Im satisfied with my purchase on this website. Better price than in other pages, good service and fast shipping.
I like what I've purchased -- nice fit, plenty of colors to choose from, affordable prices and quick delivery!
Quick to reply and answer my questions/needs.
I just took a chance on the company initially, but have ordered twice and been extremely satisfied with customer service, communication and the quick turnaround time. I will continue to order from Zolucky!
I need cool, easy-to-wear clothes for the warm, humid climate in which I live. Zolucky's items will be perfect!
I like what I've purchased -- nice fit, plenty of colors to choose from, affordable prices and quick delivery!
Great selection of reasonably priced fashionable clothing. Tops are especially stylish and comfortable. Site is easy to navigate.
Wonderful and unique selection of clothing, accessories, and shoes that are stylish, and work well with any outfit.
I recommend this online store! Excellent choice of fashion clothing, low prices, good quality, fast delivery all over the world!
Absolutely beautiful, fabulous dress, many people can't believe it is an item bought online, I'm very happy, thank you for something different.
The best blouses! Easy website, fast shipping. Great quality clothing, I will definitely be shopping there again!
I bought a nice long dress. My order arrived earlier than expected and the embroidery work looks amazing.
They have high quality material. Some of their clothes are not different than expected, for the price it is very worth buying on this website!
Great selection of tops, dresses: from casual to work clothes - all beautiful and at such a good price!
Excellent service for this website. I'm so happy. Sweater packaging was very helpful, fast and reliable shipping.
All items ran small, materials in clothing nothing as expected. None of the cloths seem to hang right.
Sorry for any inconvenience caused.
What coupon code do you refer to? Some discounts have requirements for use, you must reach the consumption amount before you can use them. And you can remove the autimatically applied code and choose the one you want.
FYI. Regarding the promo code, you`ll need to enter the code number before you checkout, and then click Apply to activate the use. Please make sure the discount code number which you input is correct.
If you forgot to input the code number, you`ll miss the chance to enjoy corresponding discounts. Also, pre-sale and final sale items cannot be combined with any other discounts and you can only use one code for one order. Hope for your understanding.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Ordered 1-31. Received 2 or 3 pieces 2-16. One item fit fine, the other was too tight, but I can still wear it.
Click bait.
Liked colors
We'll see how shipping and sizing works out. I don't really trust buying from China, that's why I used PayPal.
I am a regular customer of this website, the clothes are always as described, immediate shipping, excellent online service, thank you.
Very satisfied with these pants.However the material was different than I thought but in a good way.
Gain trust and grow your business with customer reviews.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
To help us better understand the issue, could you please provide us with picture(s) of the broken item? This will allow us to verify the damage and take appropriate action.
Once we have received the photo, we would like to offer you a reasonable compensation. Please provide us with your order number and other necessary details.
We would like to assure you that we are a legitimate business.We take every customer inquiry seriously and are always here to help resolve any issues you may encounter. Rest assured that upon receiving your message, we will promptly investigate and respond accordingly.
Please feel free to contact us by email at service@zolucky.com
Best regard,
ZOLUCKY