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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
Always have fun shopping this site. Lots of unusual and pretty blouses and dresses
Just saw an ad and tried and fell in love with all my orders
Always have fun shopping this site
Just saw an ad and tried and fell in love with all my orders
I love the choices and the amazing quality of the clothes. Fun and easy to shop
You have pretty and unique stuff but you were out of swimwear i wanted.
Easy to order. Took longer than expected. Liked it when I finally got it
Want to return dresses. Received a link to review, nothing about returning products. :(
Still have not received info on returning items. Dissatisfied with service so far. Hoping for answer.
Product presentation on site. Misleading.
Dresses looked great; not the case.
I know everyone is going to like my new dress and I do too
Because of the prices and the selection. All different choices you have to pick from is awesome
Because I thought the dress was pretty
I know I'm going to like this new dress
Good efficient website but I was surprised at the poor quality of the item.
Photo made it look great
Website works efficiently and navigation is simple
I liked the entire process. It was easy and fast. I love my products.
I liked their merchandise.
They were what I needed and liked.
I have not received anything I ordered yet but I love the prices and the selections. If shipping is good I will shop here again.
Love all the items I have gotten in the past. Anxious for this order.
Prices and variety
Just wanted them
Love all the items I have gotten in the past. Anxious for this order.
First time shopping this website. Was very surprised at how fast order was shipped.
Just found it by accident on Gacebook
It appealed to me because it was cute.
First time shopping this website. No problems.
Love the ease of shopping on the app. Different items not found anywhere else.
Love the prices. The sizing was misleading. Shipping took quite a while to get.
Cute selection and low prices.
Love the prices.
I wasn't thrilled with the material on my first shirt. All the other pieces were good.
Shipping is way to high but love what I ordered couldn't afford it to many times
I like the diverse and catchy clothing, especially ones with cats. Fair prices and reliable delivry
Easy to navigate still nervous I don't know what to expect I've never shopped with zolucky
The closing is beautiful just my style and because I’m a larger girl you have my size which is also wonderful that doesn’t happen for me a lot when I see something beautiful usually not my size so thank you for the larger plus sizes
Well I have not received my order yet and this is my first time with your company but the clothing is beautiful can’t wait to receive my tops to try them then I can let you know if I’m truly happy with your company and possibly shop again so, it’s pending on my order after receiving
Easy to navigate still nervous I don't know what to expect I've never shopped with zolucky
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
NEVER EVER WILL I USE AGAIN. WHAT S RIP OFF. STUCK WITH $160 worth of clothes that I would be to embarrassed to take to good will
They told me to ship to China
Cause I obviously trusted your phones web site
Because obviously I thought they were cute.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
We will see…
Easy to order. I was happy when I received my order, however the sandals were a little too large.
Mama taught me if I don't have anything nice to say to say nothing. So that's what I'm doing.
Far to many to choose from!
The top that I ordered fit me, but the pants were too tight. I may have to return them.
Because all of the fashionable clothing and accessories. I almost always find something that I want to order.
The top I chose because of the colors, and the pants I chose because of the style.
So many colorful pieces! It wasn't easy to choose what to buy!
I had almost no trouble placing an order. It was a matter of deciding what I wanted.
Shopping and checking out was a breeze. Shipping costs too much, that SUCKS!
But it is what it is
Too large in the shoulder and the bust area. It seemed more proportioned for a man than a woman.
Liked the novelty
Liked the novelty
It was good
Gain trust and grow your business with customer reviews.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!