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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
I found so many cute things I want to throw out everything I own and start over!
Nice to get discounts and coupon codes to save a little money!
My experience was good. Downside: takes so long to get to me.
This is my first order so a true experience at this time is going to be incomplete.
The quality is poor. I won't order again. I was very unsatisfied.
I was asking about returns. I was told to go on the website to find out how to return items
Products looked nice on the website.
So far so good. Waiting on delivery so I can see quality..
My shopping experience was average. However the items were received were disappointing.
A random advertisement of a sale.
They appeared to be what I had been looking for since the beginning of this season.
OK! Fine & Dandy.
Very easy and satisfying. The styles are so attractive. The sizes are true to what you order.
I lik d the styles and designs.
They were what I was looking for.
I had to take the coupon off. That wasn't right. But I hope the quality of the clothing is great.
I ordered 2 Dresses both size Medium and one is too small and the other too big.
Newsletter.
I like the styles of them.
This will be my first order.
I have received all but 1 item. Still waiting on that item
Very easy to use the site and lots of choices of clothes
Prints are and colors very clear and beautiful but fabric is poor.
So far, great! My wife looked great in her new dress. Thanks!
A great place to order from. I always get what I ordered
Ordered 3 dresses in the size I normally wear but seems I should've went up a size.
They were quick to get back to me, unfortunately I can’t send back the products and get a full refund.
Because the dresses were pretty.
I liked the way they looked.
I registered before and it didn't take my info. So I tried registering again and it was so slow. Didn't get the discount.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The dress is not as exactly depicted in the website but it is good enough to keep.
I liked the picture of the dress.
The dress looked nice
It was ok so far
The fit was okay. Very nice material. Online shopping. Having to wait a bit longer was okay.
We'll see when it gets here
They got here in good condition
We'll see about the total experience when I receive the package
I like how easy the website is to use. Love the products!
Bought a top for my wife. Purchase easy. The top ran large.
Saw zolucky’s ad at trivia genius. Liked the look of the top I bought for wife.
Found a beautiful top for my wife! The size chart was very helpful, and I completed my purchase with ease. We'll be back...
Great, loved my first shopping experience. Can't wait to get my blouses
I was surprised at how easy it was to search your products.
No help with sizing problems and product sizing charts are in error.
No response received although I sent messages with pictures that sizes were wrong. Some items had very wrong sizing charts.
Selection, pricing and delivery
Fashionable
Gain trust and grow your business with customer reviews.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
Please accept our sincere apologies for any inconvenience caused.