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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
I really like the items I received, but wish sizes could be standardized across the board.
Advertisements that included some clothing I liked and in my size.
Vibrant colors, nice design - also these in particular were listed in a size I can wear.
Looks good, but wish sizes were same across board
Need to return clothing items. The clothing doesn't fit and the quality is less than expected
Beautiful photos of clothing
Looked beautiful online
Love the clothes
It was a good experience, the merchandise came in a timely manner in nice packaging etc.
It took almost a month to arrive. I had to email twice to get any response.
I had to email twice, a week apart to finally get a response.
Love the style choices
Looked comfy
Just what i was looking for.
I found it easy and quick to access and find exactly what I was looking for.
I saw an advertisement on Pinterest.
I wanted something feminine and unique.
I found it easy and quick to access and find exactly what I was looking for.
Wonderful selections with great value! I have received many compliments on my clothing choices.
Prices suit my budget, colors are wonderful, styles are very trendy
I'm very pleased all around. The clothes fit perfectly. Very comfortable.
Quick and simple process to select, order and pay.
Very practical
I selected the wrong web Lol.
I did not do the selection, the person I was shopping for made the selection, and I place the order without her knowledge,
I am glad I did place the order,
Quick and simple process to select, order and pay.
Easy to navigate the ordering process. Timely delivery of the product.
Interested in the product
Liked the style
Quick and Easy
I'm was easy great merchandise easy to order loved the product
Great and so many styles to choose from and reasonably priced
Nice clothing shoe heels not as high as portrayed in advertisement
Liked the looks of the product advertised
Looks and necessity
Clothing looks very comfortable, the discounts are an attraction
Shipping has been good, received both items, all in good shape
No problems so far
It's been so easy! And I love everything I have gotten!
I really enjoy shopping with these guys!
Dresses are beautiful and price right
Excellent quality and great fit
Too long to receive the order not happy with the quality
Answered reasonable length of time
Looked good on the ad
Thought they were stylish
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Love the clothes
I will wait to see what I bought first...
Thank you.
The clothes look great & the customer comments helped my shopping!
Very good, easier and fast.
The products prices and quality outstanding.
Love the two shirts I bought from you. The map of the world blouse gets a lot of comments.
Great prices, great quality. Just took a long time getting here.
Clothes did not look as good in person as the pictures.
Thought the clothes looked cute.
Looked good on models.
Love the clothes. Checkout was simple. I wish there were more full length pictures of the dresses.
My order was received in a timely manner. Nothing was damaged.
Gain trust and grow your business with customer reviews.
Thank you for your feedback.
Sorry to hear that the product does not meet your expectations.
We will forward your feedback and keep improving our products and services.
We have been paying attention to quality and sizing issue and we will make a big change soon. Hope to see you again!
And we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!