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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
Products were okay but took a month to receive products ordered.
Product advertisement on a web site.
Pictures looked nice.
Great selection and reasonable prices
Love the sweaters and the tops and dresses are so cute. True to size too
Was not impressed with quality of fabric.
Not what I'm used to. Fabric feels cheap
I wanted to know when I could expect shipment
The pictures looked great.
Pictures looked good.price was good
We'll see once I receive my purchase as to quality, size and make
Shopping is easy, affordable, awesome Variety and styles
Easy check out delivery is pretty quick
I was satisfied with everything I received. I will continue to look for the ads.
I liked what I saw on the ads.
I liked the tops and dresses.
Everything went well
Besides the time it takes I love them it just takes too long to arrive.
I thought the shirts were very unique.
Same as above.
Besides the time it takes I love them
Everything has been wonderful and I love your clothes.
I loved the Cat Tree T-shirt. I hope I get lots of compliments on it.
Slightly hard to find out how to get to next steps, but clothes are beautiful.
The persistence of ads finally lured me in. The colors of the shirts were good, but material is so thin I probably won't be wearing them anywhere. The sizing of the shirts is strange and don't fit very well. Doubt if I can wear the shoes since the material come up so high over my foot and seem a bit flimsy.
The ads were so pretty and so plentiful, I finally tried it. Now I know.
Slightly hard to find out how to get to next steps, but clothes are beautiful.
Ease of shopping online, great prices, unique items. Ease of checkout and options to pay.
Easy check out! Fast delivery!
Nice clothing! Love all the blouses presented and fast delivery!
We receive the most of the order but the clothes are not true to size
They never got back with me on returns
The clothes were pretty and colorful
Pretty and colorful outfits
It was a great experience
Hope all fit and that returns are not an issue if they do not fit
Hope all fit and that returns are not an issue if they do not fit
Shipping price is too high.
It is higher than other shipping prices on the internet
I sent many emails and mostly did not get a response. Finally I was offered a 50% rebate and I’m waiting for that
No special reason.
Saw ad on my phone many times
Shoes looked attractive, but they are too big and I’m waiting for my 50% refund. I had to give them away
Shipping price is too high
Takes too long for shipment to arrive and cost to return items way too expensive
customer service not bad but no inexpensive way to return items
I like the style of the clothes
Good so far but will add more after shipment arrives
So far so good I just ordered not what I expected but they're cute sneakers
Took almost 3 weeks to be delivered
Liked their selection
So far so good I just ordered
Easy shopping experience. I love the quality and style of the items that I purchased.
I hope I receive order quicker than other sites I don't really know for sure
Want to see backs of shirts. Need to be able to click back and forth.
Very easy to navigate the categories. Easy to find what I wanted. Effortless check out.
I have ordered before and will continue, receive compliments on the tops I have bought.
Ease of use, good selection
Even though the sizes were labeled out the shirts didn't match up to the sizing
Even though the sizes were labeled out the shirts didn’t match up to the sizing
I like the original Ness of each shirt
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Hard to really tell sizing
Items were too clingy a material for me.order has been sent back for a credit.
Love the captions and colors! We'll-made and comfortable. They wash and machine dry nicely, too
A friend showed me your website and I immediately ordered 3 T-shirts.
Color, wording and body length.
Easy, fun, convenient!
I'm impressed with the unique styles but what I received was not what I saw
It was different from other places
I liked what I saw
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I'm impressed with the unique styles
Gain trust and grow your business with customer reviews.
Sorry that you are not satisfied with the item(s).
We`ll keep improving our products, delivery and services.
If you run into any issues, feel free to drop us an email service@zolucky.com and we will get back to you ASAP.