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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
Everything seemed to be of good quality. The sizes seemed to run a little large.
Also cumbersome and complicated.
Internet advertising.
Looking for patriotic themed tops.
When I checked out, only half of my items were ordered. I had to place a second order. I believe that cost me free shipping. I probably should have paid closer attention but I feel that it was intentionally confusing
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I was shocked by what I received! If ever there was a bait and switch it was this!
I had no customer service response!
The colors, blouses, and materials were something I wanted, what I received were nothing no-one would ever want1
Because of what they showed you would receive, but was not the case!
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry that you are not satisfied with the item(s).
I will forward your feedback to our relative dept as well to improve the products and service.
Any problems, you can email service@zolucky.com for further help. You can also chat with us online.
It was very pleasant looking at all the beautiful clothes
REALLY NICE WELL MADE QUALITY CLOTHES. THE COLORS ARE TRUE TO PICTURES AND THE FABRICS ARE ALSO REALLY NICE.
DIFFICULTY FIGURING OUT HOW TO USE DISCOUNT CODES
The clothes were not form fitting and did not look as good as the pictures but overall ok.
Try something new.
It was easy to order and great deals!
Took some time to enter information to complete the order.
Pants I didn't like because the seams didn't match up.
Took a week longer to be delivered than first estimated.
Saw the advertisement and like the styles.
Bought them as a gift.
Love the colors and designs
From the time ordered until items were delivered was longer than I expected.
Liked the pictures of the items.
Liked how the items looked in the photos.
Transaction went well
Great looking clothes! I hope they are great quality too!
Products always are reasonably priced, and different styles and patterns
Used them before. Liked experience and products
Different than locally available
Fast and easy, different styles than in local stores
The shirt I ordered was exactly how it was in the picture. Very pretty
I love all the different styles.
How do I return the items that I never used?
Let me know how
I liked the style and look. The sizing needs work.
I liked the look of your product. The sizing does need to be looked at though. Even though it said 2x, it wasn't, it was more like a Large.
I like your style and look.
I liked it very much.
I do not like the fabric and the fit is not good at all.
This site just came up as I was looking for blouses.
They looked OK on computer screen
Thanks for your comment. Sorry to hear that the product does not meet your expectations. We did sent the items as described.
We will forward your feedback to our department to solve out the issue asap. Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further. Any problems, you can email service@zolucky.com or chat with us for further help.
Being new to your site only hope I do not have to return items because of inferior quality/manufacture/fabric. The designs look good on computer.
Very easy to order...easy to pay. Customer support was great.
Negative experience as have not received my order as yet
They responded via email immediately but have not followed up with when I can expect the order to arrive
Found on internet. Will never use again
I needed a dress for a wedding. I am now scrambling to find another
Sorry for any delay. Your order was shipped on 2022-08-18, but the tracking had not been updated for a time. We are checking the issue with the courier and waiting for the feedback. We will inform you via email if there have any updates.
We sincerely apologize for the trouble caused to you. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online. Stay safe and have a good day!
Positive experience
Very satisfied. Will order again. Fast response, and fast delivery
Everything is clearly shown and the price is really good!
Shopping experience pleasant on the whole. Really good price, looking forward to trying them on
I need to return orders because of size.
They do not fit me so I need to return. Thank you.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the sizing issue and we will make a big change soon.
If you want to return items, please contact us by email or online chat and we can help you solve the problem.
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
So far so good
Shopping is easy, but the real product is a surprise
Items looked very attractive!
Nice styles but quality not as good!
Shopping is easy
Beautiful clothes but it was too small and it is too hard to return.
Easy to place order and so much to choose from! Will definitely order again
Saw an ad and they were cute clothes
Cute and so many colors to choose from
Easy to place order and so much to choose from!
Nice selection but the shirts looked better in the picture.
Gain trust and grow your business with customer reviews.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
For the sizing issue,
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your body measurements when choosing size. They are true measurements.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!