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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
So far….not good. Fit was big and wide. Will donate to Good Will.
It was too big so I gave it to my daughter who likes it. Fits her. So I didn't send it back.
The sweater was as described and priced well.
I will order more items in the future..
Beautiful top. Fits well. Very well made. Sandals will be worn this summer. Beautiful.
I love the variety of styles, especially the vintage style.
I am a person that loves a good message on a t-shirt. Love it!
Wonderful products. Easy shopping. Long time to ship to Canada.
Great clothes; fit remaining to be seen. Fit as described
Sizes were real woman sizes ( Keep up the great work)
Returning to the website to continue shopping isn't clearly offered.
Not sure about sizing so a bit worried about purchases
Looked like pretty clothes
Good prices
Not sure about sizing so a bit worried about purchases
Good for casual and that's what I bought them for.
Thought I try them.
All good! Had to get used to the ordering site for the first time.
That was fine, but it was truly ugly on me. Gave it to Goodwill.
Unique. Good prices, even if I can’t figure out the discount.
Sorry for any inconvenience caused.
Would you please take a picture of the wrong item you received and emailed us? We will be responsible for a replacement or 100% refund if a wrong item is sent.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Confused about discount!
Very user friendly and site is very easy to follow.
Too many cute choices...hard to decide... here's to spring outfits
So many choices.ugh hard to choose
Tons choices, styles, colors, sizes for everyone's taste or style
Easy peasy
So many choices and great prices
Easy to use the site and a great selection and I like the clothes
Price and style
Price and style
Easy to use the site and a great selection.
Looking forward to more deals and styles and better delivery.
Looking forward to more deals and styles
Quick and easy for gift for granddaughter. Thanks...
It was easy.
No doubt ordering was easy, it just took a very long time to receive my order
I liked what I saw but I would rather buy something made in the USA instead of China. I didn't know where the products were made when I ordered them.
They looked very pretty in the pictures
It was easy.
Great prices Do NOT Fit…. Please send me a customer service number so I can get a return lable
My dresses are lovely. They took a little while to get here but they are finally here,
Stephen helped me resolve my concerns.
Good looking ads on Face Book
I love long, loose fitting dresses.
The dresses are not as expected. The fit around, under the arm pits was so tight the rest of the dress didn't fall into place. I want to return them. Please Let me know how I can do this.
Good looking ads on Face Book
I love long, loose fitting dresses.
I had some difficulty moving around your website. I did not see a link that would show me dresses only and I had to go looking for type of material and sizes.
Love the easy to shop experience here. I love the toys that I ordered they are adorable.
There is often an error in the item shipped - then there is trouble getting the credit back.
Tiny refund offered.
I liked the product/price.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry that you received the wrong item.
Could you please reply our email and provide a picture of the wrong size you received so that we can handle this issue for you?
We will take full responsibility if a wrong item is sent.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
There is often an error in the item shipped - then there is trouble getting the credit back.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
If you want to return something you have to send it to China at your own expense.
Gain trust and grow your business with customer reviews.
Thanks for your support. Upon checking, your order has been delivered on Aug 13. Hope you like the items!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!