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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
Blazer material was cheap and not what the picture showed.
Still waiting for order. Terrible ability to track shipments
Items ordered says same size but were smaller than previous items ordered.
Return request has not had any feed back on send back order.
Bought items before that I liked.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Love the selections! The colors are so carefree!
I found the clothes that I wanted and the checkout was so easy and I got discounts!
Like the clothes and the styles, but the sizing is all wrong.
Awesome - well professional and was easy and efficient.
I like the fact that the site was easy to buy. I was happy with the quality.
The selection is great and shopping is easy. And the products look exactly as I expected.
The clothes look great on the site but rarely look the same when they arrive.
After seeing the ads four billion times I decided to try the site. I will not buy clothes online again unless there are free returns. The size charts were inaccurate and all the garments I ordered were too big.
They looked pretty.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online. Stay safe and have a good day!
We'll see when I get the purchase.
It was rather quick & easy, almost too easy with the selection & the sale.
Website was easy to navigate and shopping/check out was also super easy.
A lot of nice stuff in stock. That's nice for a change.
Took too long to come in to come in over a month but product did like
Easy to pick choices and quick to complete order and reasonable prices.
Would like to see petite clothing added to your beautiful clothing line.
The shopping is easy
The clothes are unique
The response time is immediate through email.
The clothes that were advertised
Unique clothes
Very easy shopping
I really like your stuff. I will order again from your website.
I hope the first experience is as good as the buying procedure.
I have found a few tops that I actually like a lot!
I sent them an email letting them know that I needed to return 2 items, but never heard back. I still have the items but need directions from Zolucky in order to send them back and get reimbursed. That's their policy. So why aren't they getting back to me?
I have found a few tops that I actually like a lot!
I have found a few tops that I actually like a lot!
I have found a few tops that I actually like a lot!
Great styles to choose from reasonable prices pretty clothes
Love the feminine clothes they sell and nowadays we should look like a woman before they erase us They took women's sports don't let them take your femininity'
Great selection good prices and easy checkout
Shopping was easy and clothes darling. I have been very pleased with the quality.
Thanks!
I like the fashion styles of the dresses on the site.
I am still waiting for a reply as I need to return some items.
I saw it on the web and I like the styles I saw.
I liked the dresses I saw.
I like the fashion styles of the dresses on the site.
Easy shopping. Easy to change selection if needed.
Timing of the display ad
Good prices
Easy shopping. Easy to change selection if needed.
Gain trust and grow your business with customer reviews.
Thanks for your comment.We did sent the item as described. Pls check your email, we replied you about the return.
We will keep improving our services in the further. Any problems, you can email service@zolucky.com or chat with us for further help.