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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
I found the perfect item for my wife. She loves it.
Very good. Good quality and very nice designs on these shirts.
I saw an ad.
Very good!
Feel this business is a scam! Can't go to 50 characters, is this also a scam?
Fair - quality and sizes not good as shown. Fabric not high quality and shape is fair
Generic response
Thought it would be quality
Thought it would be good
LOVED THE SELECTION.
Ordering was fast and easy and payment was simple and secure
Love the colors and selections. Fast and easy. Customer service fast and efficient.
Great website, beautiful clothes and great reasonable prices!
The website is easy to use and the selection is great.
The fabric was not a pleasant feel. The sizing was not consistent between styles
Hard to return items
Dresses looked nice
Thought they looked nice
Wish there was petite sizes
Found some items for holiday gifts
Love the look of the products and the prices are excellent
Terrible. Sizes are not true, material is not cotton. Beware, items are not true to representation.
Response was "be patient".
Love the selection and size choice. Let's see how long it takes to arrive.
I worry about the quality of material... the material was thin.
I was concerned about how long the delivery was and they gave me a tracking number which helped
Very fashionable and trendy.
I though they would fit...
I worry about the quality of material.
Really enjoyed the huge selection of merchandise and the whimsical nature of many of the items.
Very fast and precise, very good material and design is beautiful
Came in my computer and I liked the tops shown.
For the cats pictured
Very fast and precise
I order US size 10 womens. I rec'd possible size 8-9.
Good shopping experience, great selections and good pricing.
Loved the products when viewed on line, good prices.
Loved the images in the catalog. However sure wish I ordered Small instead of a medium, and blouses fit so differently than catalog image.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback and sorry for any inconvenience caused.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Simple, great choices, loved it!
So far, so good. Received the shirt! Good quality, good fit and good experience! Thank you so much!
The quality was good as the price paid I paid for the items.
I am waiting for return instructions because the sizes were too big and I bought small and they were the smallest sizes they came in and were still too big for me.
Kept seeing the products and needed to find out for myself if they were as nice as presented.
They spoke to me.
I hope the quality is as good as it appears in the photos. I look forward to receiving my items.
I absolutely love the items that I purchased! Especially the dresses!
I visited the website and immediately loved the variety of clothing to choose from.
The products looked fashionable and comfortable.
Clothes and prices are great
Good materials………. Came in timely manner. Good colors
Good materials
Nice colors
Chat does not respond
Not satisfied with the quality of the materials and the sizing of the garments and shoes.
Your Web site was very, very, very easy to use. Thanks.
I bought them for my wife.
Easy to use.
Gain trust and grow your business with customer reviews.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!