- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
Love the prints and style of clothes not many others carry These type.
Same as above
Beautiful clothes
I have been looking for someplace to order clothes that will keep me warm!
The discount offered was 50% off first order. I did not get that.
Easy to navigate, great choices, prices and discounts
Prices, overall selection of products
Style or colors I liked
Easy to navigate, great choices, prices and discounts
Products not as described or pictured
Sized way to small
Thought i was gettibg a fair deal
I liked the look of them and the fabric sounded soft and easy to care for but that us not wgat i received. Plus I received a top that i didnt order and didn’t receive the tops that i did order. Not a good expr. I will not be shopping with zulucky again
So far so good please don't disappoint me
Easy to shop and very cute styles.
The prices are super good too!
It’s a pain in the butt to return an order…
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Upon checking your order, a full refund was issued back to your payment account. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online. Stay safe and have a good day!
Easy to shop and very cute styles
So easy to purchase. Received quickly. Such a great selection!
I had a good shopping experience with viewing and selecting the product.
Easy to shop and great selections. Love the assortment
Fun clothing and large selection
Prices are good
Thank you for your feedback and glad to hear that you like our product.
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online. Stay safe and have a good day!
Easy to shop and great selections
Great style options that are unique and fashionable.
I've always ordered 1 size larger, and that seems to work best.
1 size larger fits perfect
I love the styles available for all ages. It made my shopping experience easier.
I really enjoy wearing these pants. So comfortable and nice looking as well.
Was not able to remove items once in cart... too cumbersome.
Basically saw items of interest and liked styles.
Style and cost
Was not able to remove items once in cart... too cumbersome.
Too long for delivery to arrive items were not exactly what was pictured
One item out of stock in desired color. Shame the (slow) shipping was not free.
Shocked at price of shipping, what can you do, don't buy it
I thought I liked the jersey, it was not as appeared
You don't photograph as it appears you use some sort of filter
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry that the shipping can not meet your expectation. The shipping cost depends on the destination and the weight of the package.
We now offer free shipping when the order amount after the discount is over $99.(Final sale items and pre-sale items are excluded).
If you are interested in placing orders, we suggest you could find more non-final sale products to enjoy free shipping.
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online. Stay safe and have a good day!
Shocked at price od shipping
Think I've finally figured out the sizing on this site, but I'm done ordering.
Instead of returning the clothes I opted for 25% refund.
The closes look cute.
Think I've finally figured out the sizing on this site.
Will see how everything fits, and the quality level.
Great ease in shopping. I recommend this site to anyone. Products are made well.
I only got through 30 pages out of 247... There's a lot to choose from! Thank you so much.
Lots of fun looking and picking from a variety of selections! Thank you!
There's plenty of merchandise to choose from and they were all available!
Shopping here is very easy, however the discount code I received in my email was not accepted.
Found very easy to navigate, change my selections. Very nice shopping experience
Prices and shipping are high. Discounts confusing.
Because they had a shirt (or three) that I liked.
The shirts are made of cotton or a cotton blend.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
You can get free shipping if order is over $109 after any discount applied(excluding final sale and presale item).
Sorry to tell that your order is not eligible for free shipping.
Thank you for your feedback. Please accept our sincere apology for any inconvenience this matter may have caused you.
We have been working hard to improve our products and services.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Any problems, you can email service@zolucky.com or chat with us online for further help.
Prices and shipping are high. Discounts confusing.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Gain trust and grow your business with customer reviews.
Thanks for your comment.
We will keep improving our services in the further. Any problems, you can email service@zolucky.com or chat with us for further help.