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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
Cute dress. Will be perfect for summer weddings I'm going to.
Had questions and didn't know how to get the info? Mainly about garment fit!
So much to choose from with very reasonable prices.
Web site easy to use. Large selection of fantastic items.
G8 so far the clothes fit really well and look fab
Love the prices and unique funds that I can't get at any local boutique.
Love the style available and prices
Love the seascape shirt. Quick and easy shopping. Nice variety of cute styles.
Too long for delivery. Last sale was 45 days. Not happy
Pretty tops
Good price on tops.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Too long for delivery. Last sale was 45 days. Not happy
Would have liked a little more information about items and their origin
Or manufacturer.
Liked he designs
Liked the designs
Would have liked a little more information about items and their origin
or manufacturer.
I hope all arrives and that it will not take too long! Thanks
I hope all arrives and that it will not take too long! Thanks
I had some difficulty making my purchase, needs improvement the app.
Very easy to shop for these items, I'm very pleased.
I was able to get the tracking number.
I saw it on Facebook
The designs on the tee shirts were unique z d beautiful,
Very easy to shop for these items, I'm very pleased.
Easy to navigate. Choices were excellent and contemporary.
Check out unstable, product poor quality, not as anticipation
Good selection within each category, but the size vs actual fit swing widely.
Have been surprised that the quality and fit of these items is very different from the way they are pictured on your website. I am still waiting for a Return Authorization 10 days after it was requested.
Poor quality merchandise.
Returning. Return shipping is a hassle! Don't bother!
Cute selection and pricing seemed reasonable. Now I know why prices were somewhat reasonable. Product quality is POOR
Looked cute online
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Easy shopping, good selection. Unhappy with shipping price
It was very fast and easy! Love the shirt!
Cheers!
Great Selection, low prices. Unique styles, easy shopping experience
New online store, unique styles
I thought they match my wife's style
Great Selection, low prices.
Very easy. I love your range of clothes. Thank you!
Have loved every purchase I've made, but the delivery time is really long.
Whenever I tried to "continue" to finishing the order, it would keep repeating (without my ever touching the screen) the order with an increase in the number of items in the order of the same item It was so frustrating that I almost gave up. However, I have not experienced anything like it before so I persevered until things were back to normal and I could place my order for one item rather than 9 or 10 of the same item.
The variety of choices was excellent.
Several items stitching was poorly done and one item did not match the picture at all
I enjoyed adding to my wardrobe
Easy to navigate, new and interesting items at a great price! I can't find this stuff anywhere else
Thanks for making pretty items at affordable prices.
Thanks for making pretty items at affordable prices.
Gain trust and grow your business with customer reviews.
Thanks for your comment.
You could check the shipping time on our website page, we need some time to arrange the shipment.
We will forward your feedback to our department to solve out the issue asap. Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further. Any problems, you can email service@zolucky.com or chat with us for further help.