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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
The Items I received are too thin. Not a good quality.
It was great to be able to make a payment quickly.
Very easy to use! Excellent web site! The fashions are exciting!
I do like all the items, it will be latter to see or buy more, of course
Pleasant shopping experience. Only problem was finding a same selection the second time.
This is my first order. The quality was not great.
Styles looked cute in the adds.
Liked the way they looked.
This is my first order. Hope the quality is great!
Easy to shop. Still awaiting 2 pieces. Shipping can be kind of slow.
Beautiful products, reasonable prices, fair website. Size Chart runs large.
Thanks for your support.
Your feedback is very important to us.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Very clear on everything, prices are amazing & service is good.
I like your prices and merchandise.
Easy, good discription.
Love shopping. Can't find this anywhere else. Will buy some more in the future.
I am happy with shopping experience but size was small.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Kindly pls note that size varies from specific items on our website. We recommend you use “Size chart “ in description to better determine your ideal size. Be sure to check the measurements provided online for each dress advertised as comparing them to yours to insure a better fit.
Thank you for your feedback.
We have been working hard to improve our products and services.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Any problems, you can email service@zolucky.com or chat with us online for further help.
Zolucky is a trustworthy online shopping store.
We commit to provding a better shopping experience to consumers.
Have a good day!
I am happy with shopping experience and with website.
I bought these for Christmas. The granddaughters will love them!
I bought these for Christmas. The granddaughters will love them!
Good, Nice style, Curious about actual quality and service, if needed
So far it has been good. The product came wrapped ok.
Great festive items to browse and shop, just in time for the holidays!
Easy shopping and nice selections; love their shoes
Ease of transactions; unusual merchandise
Comfort and love the looks
Easy shopping and nice selections; love their shoes
Was so excited for the order, but very disappointed when they arrived
Like variety
I would be able to purchase more if you had petite sizes.
Shopping was easy but it did take quite a long time to get the product
My experience was fast and easy. No problems at all.
Quick, easy, simple, pleasurable shopping & checking out.
Love the ease & selection, the website is easy to navigate. Love it.
Love the ease & selection.
The "small" size was far too big for my wife. I am returning it.
I liked what I saw in the ad.
I liked what I saw in the ad.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Yup. It was quick and easy!
Fund the material flimsy. - one item was quite small
This website is very easy to use and I love the products!
Website is great - clothes are way too big for a small
Love the original things u have!
Easy to order - great prices
Gain trust and grow your business with customer reviews.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!