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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
Good but too many emails. Very late in getting products to the home address
Discounts are confusing. If you a first time shopper you should honor both the new 10 discount and other discounts. I could not figure out how to order the free or discounted shirts
It took a long time before someone contacted me regarding the delay of products ordered.
Loved the pictures on line
Liked the colors
Discounts are confusing. If you a first time shopper you should honor both the new 10 discount and other discounts. I could not figure out how to order the free or discounted shirts
Like the items very much, but waiting a month for delivery is iffy at best.
Had good prices and items.
I like them.
Thank you for your feedback. Please accept our sincere apology for any inconvenience this matter may have caused you.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Items I really like!
Shopping experience was easy. Great clothing selection!
Great clothing selection
Wanted dresses to wear during the summer months
Shopping experience was easy. Great clothing selection!
Liked the variety of slogans and clothing options.
Easy shopping site, looking forward to getting all my stuff!
The shopping is easy - it remains to be seen about shipping and receiving
The shopping is easy - it remains to be seen about shipping and receiving
Wonderful selection of clothing and goods. Really like them all.
Saw some of the designs and just fell in love with them
Liked their looks
Great selection of clothes and accessories I really love.
Just wanted to check out your products. And this T-shirt was a winner.
Site is not easy to find items once you have passed by an item.
Sorry for any inconvenience caused.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Shopping experience was great, but products were sized too small and don't fit.
I saw them as adds on the internet as I was ordering other things and fell in love with their colors and styles.
I loved the colors and designs of the tops. Teal is my favorite color and their tops are beautiful and represent my sense of color and style.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I had a great shopping experience w/Zolucky.
The items were too large even though I ordered small!
I was very disappointed with the item. Terrible material. It's not even cute. Overall ugly
Everything was pretty easy. The shoes came and they are perfect. Thank you.
The pictures attract me.
I need them for gifts or for myself.
I added three shoes to my cart. To complete the order I had to select the three shoes I added to the cart. I don't really understand that. I put them in the cart to buy them. Selecting them seemed redundant. Shipping is expensive. It cost the price of another pair of shoes. Guess it has to be that way. Otherwise pretty easy to shop for the shoes. Thank you.
Gorgeous shirts for my daughter; pleasant shopping experience.
Gorgeous shirts for my daughter; pleasant shopping experience.
Was overcharged. Apparently your website is in U.S. Dollars but no one tells you
Sorry for any inconvenience caused.
Upon checking, it's shipping fee that adds 9.99 USD. This will only show up after we get your shipping address, so if you checkout without filling in the shipping address, this may show up later.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments to improve this.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
To order was easy and choices were beautiful but they will only fit children even the plus size
Beautiful products
I loved the design
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Very easy to use
Everything was easy to find! Also had a good selection.
I liked the dresses I found there.
They were just what I was looking for!
Everything was easy to find! I really love these dresses!
I was looking for summer dresses.
Everything was easy to find!
Was easy to do. I just went crazy looking at all the items.
They got back to me as quickly as possible.
I happened to just come a cross it while playing one of my games.
I gained a lot of weight since my accident and needed new clothes.
Was easy to do
The medium size is way too large and nothing fits.
The items looked nice
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The items look beautiful and hope they are true to size.
Had a hard time paying with credit card. The pay option kept "spinning", but it finally worked.
Первая покупка, жду доставки товара. Больше пока сказать нечего. Спасибо.
This is a first time order for my wife and I'm not sure about the sizing.
Liked the product
Looked like a comfy shoe
This is a first time order for my wife and I'm not sure about the sizing.
Lots of cute clothes and that site it easy to navigate
Many styles I had not seen before
Hard to find business basics that do not have prints. I wanted plain/ no design for mixing and matching
Lots of cute clothes and that site it easy to navigate
Love your products and customer service. Thank you!
Accidentally ordered two of one item and didn't realize until I received my confirmation notice. Zolucky quickly adjusted my account down to one item. Very happy customer!!!!
Love your products and customer service. Thank you!
Gain trust and grow your business with customer reviews.
Sorry for any inconvenience caused.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!