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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
This is a very easy site to shop with tons of great looking clothes. Loved the variety
Liked the look of the clothes.
Liked that the clothes were different not the usual. More to pick from.
This is a very easy site to shop with tons of great looking clothes.
I had difficulty; c nullity buying two additional items
Even though shipped a little slow, the products are true to size and nice quality
Loved the different styles and colors. Easy checkout.
All issues were addressed immediately and resolved by zolucky super fast.
Great prices. Great customer service. Hope they just fix the checkout process with the correct codes for discounts. Otherwise zolucky customer service has been great
Style and price with discounts.
Loved the different styles and colors. Easy checkout.
V Shipping fee too high. Probably will not order anything again.
Item looked good i the pictures
V Shipping fee too high. Probably will not order anything again.
I had trouble getting back to purchase more items for my cart.
My title says it all. Everything that I have bought has been as described.
Issue was taken care of .
SAW YOUR AD, LIKED WHAT I SAW
LIKED WHAT I SAW
My title says it all!
Easy to order, quick delivery. Clothes fit perfect
Ok will see how long it really takes - the arrival was with in reason
Look and price
No really happy with the quality of one of the dresses. Not what I expected. All other items were just ok nothing to really rave about or make me buy again
Ok will see how long it really takes
Was very pleasant. Many items to choose from at affordable pricing
Love the selection. Good for all shapes and sizes.
Quality and pricing
Love the selection
I very much enjoyed the ease of figuring out sizes and choices. Thanks!
Lovely clothes.
I liked the styles and colors very much.
I very much enjoyed the ease of figuring out sizes and choices. Thanks!
Smooth, and easy. But shipping not cool. Took forever to come
Long wearing
Smooth, and easy
Dresses look so nice for me. I am 83 years old. Cant wait to get them.
I sent a number of requests to return dresses. I was never answered
Thank you for your feedback.
Upon checking, we have replied every email from you. Would you please check your spam emails? And please also check if you use the correct email account.
From: service@zolucky. Com Sent: 2021-08-12 13:30:15
To: jc****m1@comcast.net
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky. Com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Dresses look so nice for me. I am 83 years old. Cant wait to get them.
The shopping is seamless, website very easy. Delivery was super fast
Good price nice product for the price
Looked comfortable for lounging
The shopping is seamless, website very easy.
Wide variety to choose from. Good prices!, quality
Zolucky has the product
Wide variety to choose from. Good prices!, quality
Love all the nice clothing you have at great prices.
Because of what I seen in the ad
Love all the nice clothing you have at great prices.
Like the product but it was a very long wait nothing else to add
The internet
Like the style
Thank you for your support!
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I have none right now
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
There were a lot of selections and variety to choose from.
Still awaiting a response
Convenience and uniqueness of clothing
I love the vintage look of the clothing! Nice, well-made, comfortable looking clothing
Enjoyed shopping the many beautiful clothes. I can't wait to receive my order.
Double ordered a couple items
Fixed immediately
Pop up while online. Liked the clothes I saw
Liked the products I saw
Enjoyed shopping the many beautiful clothes. I can't wait to receive my order.
Easy shopping but confused about the codes and discount.
Styles and price
Easy shopping but confused about the codes and discount.
Glad to find such a variety of comfy, cute dresses!
Glad to find such a variety of comfy, cute dresses!
Didn't get the $5 off for first order. What more can I saw about it
Large selection. Easy to read and find what I am looking for. Prices are good.
Gain trust and grow your business with customer reviews.
Sorry for any inconvenience caused.
You can keep adding the items you want to your shopping cart and proceed to checkout when all is ready.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!