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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
Easy payment plan. Everything went very smoothly.my order arrived on the date they told me.
You have very little 100% cotton. I hate polyester
Looking every where for tops off the shoulder. Found them here.
This was my second order. Clothes and shoes are great.
Great designs at a reasonable price.
Design and color.
This is my second order and everything on my first was beyond my expectations. Loved everything I ordered. Was a little worried about sizing but all clothes fit perfectly.
Everything I ordered were excellent in color size. Thanks.
I took a chance on other purchases and really am impressed!
Cute items at a fair price. Sizes are true. Comfortable clothes
I received an email saying they sent a response but I did not get that message
Ad on internet
Cure items at a fair price
Easy website to use - thank you so much for the discounts - keeps me coming back
Experience as satisfying. Response of questions were very quick.
I have been interested before so decided to buy for the first time
Coincidental
I saw a good sale prices
I have been interested before
Website easy to navigate, variety of products, economical pricing. Sizing accurate
Long time waiting and then after all not available
Always can find good things, sometimes too many. Lol
Items seem to be reasonable in condition and price
Good stuff to choose from
Easy website, good pics, hopefully no issues with the rest
Easy website, good pics, hopefully no issues with the rest
Make sure u ship on time as last order took 54 days
Too many steps for prdering and confusing as to discount schedule
Amazing experience and so easy to choose. Absolutely enjoyed it.
Easy to look through the website and great explanation of description for each item.
I wanted to try a new outlet for clothes.
Price & quality.
Website is nice and easy checkout
I really like the clothing choices for plus size, prices are good too.
I could spend all day on your site. Amazing number of selections.
Ads on different sites showed pretty blouses and reasonable prices.
So many choices and just found those that fit my style.
I could spend all day on your site.
So far this has been very easy. I am anxious to receive my purchase!
So far this has been very easy. I am anxious to receive my purchase!
Easy. Had no problem ordering and getting the my info typed in. Thank you
Not too happy with the product as they all ran very small
I thought the prices were reasonable
Very cute outfits
Great selection
Was easy. Love your colors. Hope quality meets my expectation.
Because of the print on a shirt and dress and on the picture it looks nice.
Was easy. Love your colors. Hope quality meets my expectation.
Gain trust and grow your business with customer reviews.
Dear Customer,
Sorry for the inconvenience.
Items were shipped from China. We are an online store, we are committed to providing you with professional and high-quality customer service, all the apparels come from the top brands in China. So the quality, the fabric and the design have guarantee.
There is a size chart under the product details of each item. We recommend you use the size chart to better determine your ideal size next time because sizing varies between our items.
Anyway. Thank you for your feedback. We are committed to improving our service to make it simpler and more precise for customers to select the correct size.
If you need additional assistance, please feel free to contact us by email at service@zolucky.com
Best regard,
ZOLUCKY