Zolucky

My word is truth not like Zolucky.com July 2022 I got took. Don't order from them. I ordered 4 shirts. Three came and two were too small. I gave one away. I'm a senior but like to look as good as I can. Really poorly made. The 4th one came yesterday and it also was too small and was really puckered up at the neckline. I tried to return and was informed that although paper inside package said I could return and receive refund. Not true. Don't be fooled like I was. Product is Not good. I don't know how to add an image - sorry I'm a 73 yr old senior. Info says return to Guangzhou, China for $60.00

Buyers beware! I have ordered twice from this company. I only did it again to give a second chance. The products I recieved do not match the products description or picture. Wrong colors, wrong sizes, unfinished hemlines, wrong materials. It seems they are stealing designs and remaking very poor copies. As far as I can tell they are making bad knock offs and digitally printing on weird shiny spandex material. Oh did I mention that everything is weird shiny spandex. Think you ordered a sweater? Nope it's spandex. Think you ordered a linen dress? Nope its more spandex with terrible oversized prints. And getting a refund is impossible since you have to ship back to china and costs more than the crap you bought. Never again! Horrible experience! This place needs to be shut down!

I was very disappointed when I received my order and the sizes were not true to size an xl
Was the size of a small and return information and order number was not included in the package. I was traveling snd by the time I reached home to get the order I could not return as there is a2 week window on returns.
I'm stuck with over $100. Of items that do not fit. Very unhappy and do not recommend this company to anyone. It took several weeks to receive the order. No address enclosed where to send returns or a shipping return label.

The clothes are oversized and not what I expected in quality. They ship from China so it can take months to get what you ordered. When I complained about late shipments, I got canned responses about being patient. They have no offices or warehouses in the U.S. You can't speak to anyone in person. WATCH OUT. You have to return items within 15 days, which is expensive because they ship items separately and you must ship directly to China which could involve custom duties, fees and taxes. When they respond to your email, they use different first names and boilerplate responses. When they offer to refund a small percentage, they refuse to refund for the entire purchase amount, and instead pick out one item($3.52). They do not deal with their customers in good-faith.

Sometimes it usually happens that there are problems when buying clothes online, but the way in which those responsible for the web react is what interests me. As happened to me in Zolucky! The return of my shoes was processed as soon as possible, with the credit in my account and the shipping costs fully covered! Very efficient! 100% satisfied with the service received from this online boutique.

I walked into the website and was amazed by all the clothing and accessory options. I had the wonderful help of customer service via email, they were just brilliant, attentive and very helpful. I hope to buy more dresses here!

Absolutely nothing fit, so sizes are not as advertised. Order took a month to arrive, with no emails. Talked to customer service and it was the worst service I have ever received. And I worked customer service for over 40 years, so I know bad service. Pictures of products

Absolutely the worse service I have every received, EVER.

It is so difficult for me to find new clothing, that's why I rarely go shopping in order to buy something for my outfit or even refresh it for the new season. Well, I understand that it's important to change clothes, beause people meet you by your clothes, however I can't persuade myself to start doing it. I decided to acquire some new clothing from this store, and I was pretty amazed with the quality of the clothes here. Moreover, shipping was very fast and I didn't have to wait for a long time. I guess, I would apply to this store once again to buy something.

I am sure my Wife liked her Christmas present, even though they were a little large on her. The ones she received, she like but I am still waiting to receive the green one which was apparently on back order.

Still waiting for one green top but the others were very nice although a bit large. The company offered a 15% off rather than reshipping for a correct size.

Several dresses I ordered were as pictured. One dress was NOT as pictured. Color shift where photo online looked rust colored and actual dress was hideous shade of orange/red. When I tried to return it, I received all kinds of excuses. Saying return postage would be up to $20.

after several back and forth emails, customer service offered me $5 rebate on $22 dress

I came across this online boutique when searching for some dresses online and quickly discovered that it is much more than decently priced clothes. Wide variety of accessories that are difficult to find or much more expensive in a physical store, this online boutique is very complete and reliable.

Ordered several things. The one item I ordered in Large, came in as small, even extra small. Very disappointing. Another piece was too large so I gave it to my sister. So... then I got an email saying that it would be more trouble to send the small item back to CHINA, so would I take 15% of the price paid... 3.54? Not really happy. Won't be ordering from them again.

don't want to say a whole lot.

Everything is polyester rayon and the colors are dull I am missing part of my order. I have contacted them but I have to wait for a reply. I will keep you updated. Not happy at all. And your system won't let me upload the pics

Everything looks really nice on their website. Received my stuff in a pretty timely manner. Was NOT happy with their return policy. They don't want their stuff back and they only offer u 40% of what u pay for it. Total ripoff

Return policy sucks. They offer 40% of what u pay

The quality of this skirt is excellent. I have bought some clothing from this online boutique throughout the pandemic months, but it is seen to be worn at high profile events. It also irons well and is easy to maintain.

The online support service is very friendly and I am very happy shopping here. One of my orders arrived after 13 days, the other arrived in less than 10 days, but it says 15-25 business days, so I was warned.

My order took forever to be delivered. I understand that is the norm these days. Too bad the customer has to wait a long time for their orders. I could have chosen a faster delivery for more charge, but there is no guarantee my order would have arrived earlier.

Total joke. Everything I ordered looked nothing like the pictures. Disappointed in this entire experience. The one shirt I did like was delivered with a big hole in the back. Nothing but a waste of time and money. Not worth returning. I am just eating my loss as experience.

Bring on the sunshine I ordered 2 things. One arrived and needs to be returned, but I have not been able to get my return permission following the instructions included. My sis loves this sight, but I'm not so sure.

I have ordered a few times and like the products but the return is to difficult I finally gave up and feel forced to keep the items that do not fit and will never order or recommend this company so sooty but you need to improve on your return

The service at the online clothing store was great. The clothes arrived on time and looked like the photos. The dresses are very high quality, especially the material they are made of, the price is not indicative of that, so I can say that it is the same as advertised. For now they endure the use, I decided to buy again.

While doing some late night internet shopping, I was so thankful that my question was answered in a matter of minutes by a lovely lady from this boutique that she was so helpful. I was able to complete my purchase that night instead of waiting until the next day! Unbeatable customer service. I can't wait for my dress to arrive :)

The best fashion store on the Internet. I have been shopping recently and I must say that there has never been a time when I was disappointed in your clothing and accessories. They offer a wide range of fashion, it is really difficult to find good and reliable fashion stores on the internet, not to mention they are often heavily discounted!