Zolucky

With much deliberation I chose and bought several pieces of clothing. As it turned out, two of the heavier weight pieces were a tad too small. Trying to return them, I was told I needed to send them directly to China! No where on Zolucky's website had I seen that. If I had I would never have ordered from Zolucky.

The order arrived on time, I could see its status at all times, also when my article arrived I was delighted, the color, the fabric for my perfect. I read the size recommendations and the perfect one would have been s / m, but for fear that the garment would be just right, I asked for m / l and this one is quite loose, I still love how it looks.

What a bunch of crooks! Avoid this company! The clothes took a very long time to arrive (over a month!). When they finally did, they looked nothing like the pictures. Everything was cheap and poorly sewn. The sizing on the website was completely off. And they put so many restrictions on returns that they will never give any money back. Everything has to be done within a ridiculously short time, and you have to mail the clothes back to China! They stole $150 from me and all I have is a pile of garbage that I will have to donate to charity because it is such poor quality, I would never wear it. Never order from this company!

I bought here the blue lapel vertical striped blouse for my wife and loved it. It was easy to order, I just added it to my bag, selected a size, then checked. I also loved that they had so many photos of the blue lapel vertical striped blouse, not just stock photos, but also of actual customers using the product. I also appreciated that there was free shipping regardless of the order amount and that I got a 40% discount on my first order. My order arrived quickly and was very well packaged. I would definitely recommend this online boutique to my friends.

Do not buy from Zolucky! I placed a large order on Oct 2,2020 which included several items and never received it. After many emails, Zolucky continues to deny responsibility and refuses to replace my order or refund my money. All I get from them is 'give us a little more time please'. I write this review on Jan 20,2021. Save yourself the headaches of dealing with an international company that takes your money and refuses any responsibility.

Update: company responded within hours of this review being posted and offered a refund but they asked that i remove the negative review first so they could be 'encouraged' to help me. I pointed out that I've asked for months and they refused so this review will stay as is until the refund posts to my account, so when can I expect the refund? On January 28 I received a reply: have you removed the negative review yet? Needless to say, I have not received my money but they want me to remove my review.

Very expensive delivery and foods are not like at photo. Im experienced buyer throughout Internet, and it's my first bad experience with so big difference between photo in shop and thing what I have got. I'm very very disappointed

Not responding at all

The items are definitely not as nice as pictured online; colors are dull and lack quality.
Foreign sizes are MUCH larger than US sizes. I consistently wear medium tops, and Zolucky medium-size is more like XL. Size 8 shoes delivered look huge-- probably US size 12.
I'm disappointed in service and unrealistic return/exchange policy. Returning to China costs more than the items are even worth.

Disappointing feedback regarding returns has ensured that I will NOT be a future Zolucky customer.
I'll make sure I share the negative shopping experience with friends and family.

The shirt I was trying to return was so very close in print and color. The return process which eventually went to offering a discounted price to keep it. I did that and have learned my lesson. This is last time I order from here.

Tried to text and call.

Nothing looks like the pictures. Ordered 3 shirts, I sundress. Looks high quality in the pictures. Blow the pics up and everything is photoshopped. Looks like embroidery, is actually cheap print. Walmart has higher quality clothes. 2 weeks wait for shipping from China. Buyer beware.

The sweater arrived in less than I expected and was exactly what I wanted. My friend came to visit recently and wanted a sweater with that design, I gave it to him while he asked for another one online!

Except for the zebra shirt that I didn't get (it arrived in a later mail) the orders have all been on time and the quality was definitely
More than I expected. I certainly would shop here in the future!

I ordered 5 items from this website and they are all TERRIBLE. Unfortunately, I didn't read reviews until after the clothes arrived. They are basically not returnable, otherwise I would send them all back. A total loss of money. The clothes are a cheap knockoff of the items pictured. The fit is terrible. The quality is the lowest possible. The photos show nice variations in the fabric and fancier seems. The actually clothing doesn't have any of this. What appeared to be a sweater was actually white polyester with printed design color on it. Felt more like a Christmas decoration. Do not buy anything! This is a scam.

Poor quality clothing. Polyester plastic! What a waste of time and $$. And don't even think about trying to return! Must ship back to China, at your own expense, and may be subject to customs fees! What a scam!

My only protest is that I currently can't seem to see a maternity area. You need to take a look at everything and see what can work. There are such good deals that I plan to buy to prepare after giving birth, which is magnificent.

The clothing quality was pretty good, the sizes are all over the board, I had to be sure to check the bust size so it would fit my wife, some shirts she would fit a Medium some XL, sweatshirts and sweaters were the same way. More uniform sizing would be much nicer and your consumers wouldn't have to go through the hassle of trying to send back clothing that doesn't fit correctly

Good quality clothes and fashionable styles! I have bought clothes and accessories on this website so many times, and I am always satisfied with it. I would like to buy more after the pandemic for my friends and family.

I buy clothes online through this clothing website, all the necessary items to do a quick and brilliant makeover in my closet. Their range is huge and everything is delivered in 2 weeks. They have so much variety to choose from in all styles for all budgets, I couldn't be happier with my shopping.

Customer service was less than cooperative when I wanted to return my products. I did return them and submitted a tracking number. I am awaiting refund on my credit card. It has been one week since mailing and I have yet to receive acknowledgment yet.

Reluctant to have my merchandise returned

This website first appeared in my browser and I have been buying all the cute clothes from them ever since! They have so many things that are my style, and they are always very good prices. And free shipping!

Great variety of clothes and fashion accessories! On this website has many pictures to get a clear idea of the clothes. Receipt of the order may take some time but it is worth it. They also have great deals.

The quality of the two items I purchased were very nice! They looked great online so I was a little skeptical about what so was going to receive in person, but I was wrong. I will definitely order from them again. Shipping was fast also.

Although I read many negative reviews about the customer service of this online boutique, I am actually quite impressed. I had to contact customer service twice and both times the website representatives gave good information and were very helpful.

I see beautiful dresses everywhere on this website, wow. The new clothing designs are very good. I have already added two printed shirts to the shopping cart and can't wait for them to arrive to try them both on.