Zolucky

I bought clothes for 4 people in my family: me, my husband, 33 year old son and 29 year old daughter. Blouses sized L and 2X turned out to be identical in size. Men's corduroy pants sized XXL, were closer to a men's size L. The cotton-polyester blend fabrics were 95% polyester and only 5% cotton, very cheap fabric (the description of one of the T-shirts says "Printed Cotton-Blend Letter Men's Fashion Print Tee"). Colors were not always true to the pictures shown. I ordered 10 items. The items received came in 4 different shipments. 2 items are still missing. All items have been billed for. It has now been more than 40 days since my order was placed. Their invoice is unclear. I'm not sure if the unreceived items are out of stock and cancelled, but still billed.

One of the tops fit my daughter well and looks cute. A 10% success rate isn't very good. Some of the ill-fitting clothes were final sale and not returnable. Overall, this purchase has been an expensive disaster!

My order was a disaster. Very poorly-sized, cheap-quality items. I got very sick with COVID before my order arrived and was unable to go to the post office by their 15 day rule. They would not even discuss granting me any grace because of being so sick with COVID, even though it was just a couple of days over. They said "Sorry, that's our rule. No exceptions! Next time submit your request within 15 days of delivery." Now I have $150 worth of very poor quality, ill-fitting clothing that I am stuck with. Unbelievably pitiful customer service. This was my first purchase from Zolucky, and believe me, there will be no "next time" with this cold, non-caring company.

The package arrives very quickly, everything is correct and as requested. The prices are consistent, they also make discounts worth taking advantage of, and the clothes are really beautiful. You have to think about the size that is requested, the delivery time of the order is the only thing that I would try to improve. It is sometimes difficult to find the right size on the internet, but here I had no problem.

Bought 5 items; tried to return 3. Support doesn't provide return address (in China) & offers a 15% refund if you keep the purchases, so they don't have to process returns. I kept items, but they don't fit & products aren't quite what is pictured on the site. Will not buy from Zolucky-or their other numerous companies-again.

I bought a few items from Plus size collection, labeled 3XL(a top and shorts) and 5XL(dress). I normally wear 2XL but none of the above fits. When I asked for return i received the following:

"Our return center is located in Guangzhou, China.

According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.

Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth."
I am being blackmailed into accepting 15% refund. This policy is not listed on the website under "Returns and exchanges" - they reveal it in the e-mail

This online boutique is really a great place to go shopping. I was impressed with the reasonable price and it was so easy to choose dresses from here. So nice to look at me to wear the dresses. My dress was so affordable and the free shipping helped a lot! I already bought 5 dresses from here. I recommend it to everyone!

Site was not user friendly but I did finally live chat with someone. It took over a month to get the dresses. One was a Christmas present and the other I wanted to wear to a wedding this past Saturday, so I was very disappointed with that.

Item is beautiful. This is my first time with this site. Will let you know how it goes

When I received the item, it was NOT true to size. It fit everywhere except the bust. You would have to be completely flat chested to get it on.

Very easy shopping... off on sizing... ordered 2 different tops according to the size chart. 1 was a good fit, the other was way to small. The one that was too small. I can't return because it was a final sale... probably because of the "bad sizing"

I will ALWAYS buy with this online boutique. I ordered a dress, emailed them. They responded and answered me very politely. They have fast shipping. If you are looking for a reliable website to buy from, they are! And they show a lot of love and support!

I find your process confusing. There is no telephone number to reach someone to speak to. I would like to make additional purchases in the future.
Where are some of your stores located? I live in Ct. Are you only on line?

The clothes you are sent are unwearable and sized incorrectly. I did not even receive my full order and after 2 months I still have not received a refund. They say on their website easy returns... they fail to mention that those easy returns have to be made to China. This company is nothing but a scam... have reported to the F. T. C. Do not have anything to do with this company... they will rip you off... trust me... any good reviews they have put up themselves. This is nothing more than a rip-off company from China.

Clothes beautiful, of good quality and super trendy. I bought all my clothes on this website for a year and I am very satisfied with the customer service after sales. I always choose this website for clothes shopping because it's great :)

I have found a great value, I consider the clothes elegant and of very good quality. The customer service is impeccable. I also have several skirts, they are synonymous with quality and modern style. Thank you for always delivering a quality product.

The package with my order in this online boutique arrives very quickly, everything is correct with my order and it is as I requested. The prices are consistent, they also make discounts worth taking advantage of, and the clothes are really beautiful.

Returns go to China. Purchaser pays. Also restocking. No phone #. I requested return instructions but never got them. My wife said the blouse cloth is too scratchy. The refund time has expired, 30 days. Probably wouldn't have amounted to much after return trip to China. Lots of scam reviews. Zolucky charges show up on CC statement as Chic V UK. They get lots of bad reviews also. The picture on line of the blouse looks really Hot! The one we got was Not!

Great again decent priced. Only I do not like - it took 4 weeks to delivered to my house.
You do not have the same sizing like in the USA. I ordered size XL as I always do and the shirt came smaller than all my shirts. I would like to exchange it to XXL but it will take another 4-5 weeks plus paying shipping again. I will find another grandfather and give it away.

I could spend hours browsing and shopping for fun clothes on Zolucky; I seriously have fun and find many good bargains. It may take a few days to get to me but the garments I have received have been well made and as shown. I will happily continue to order from this site.

Bait and switch 100%. When tried to return there was no communication on zolucky's end. They did not try and make this right. Pictures of products are 100% NOT what you receive. Zero stars and a frowny face if I could.

I ordered a pink flowered dress that was stated as being poly/cotton/spandex and NEW. I got a cheap, plastic polyester purple dress with a hole in it! Looked to be used and returned! Seller offered a partial refund or to send back at MY Expense…TO CHINA! So not worth it! They do this knowing you can't return it as it would cost more than the items did. They know they can get away with bait and switch! DO NOT BUY!

I have been using this online boutique for many years and have never had a bad experience, I have returned very few items with no problems and I always love the coupons and rewards you get for being a loyal customer. The clothes are great too! Sits great on my bookmarked pages :)

It was my daughter's birthday and I had no idea what dress I should give away, so I found this website and bought a design that I liked. The main part is that my daughter was so happy with the dress thanks to you girls for this great job!

Everything and more! I love fashion, and this website offers so many clothes to choose from, I don't want to stop shopping with them! They have so many styles and categories, you will always find something you will want to add to your wish list :) The best online boutique!