Zolucky

Great option for clothes on the internet. Offers a wide range of products such as fashion and accessories at affordable prices. Safe and reliable site with excellent customer service and regular discounts so you know you're getting your money's worth when shopping for clothes.

If something goes wrong, out of stock, shipping delayed, etc., we will always apologize or compensate for the inconvenience. I know that I can count on this online boutique to solve any situation and help me with a query and, obviously, to get the latest in fashion clothes easily on the internet! A very reliable website :)

Great shopping experience! The dress is wonderfully beautiful and literally everything I wanted and more! I didn't have to change her size, but if necessary, customer service would take care of everything, so there was no problem.

Wow, one of the best online customer services I've ever had! Very helpful and fast and contact me! I would definitely recommend wearing them to any girl looking to dress well at comfortable prices and decent quality!

I spent $150 to buy clothes... size, fabric quality, color... nothing is accurate or even close to what they show on the website. I order small and medium and they fit my mom who is about 224 lbs... the material says 100% cotton and when it arrived its, Return is nearly impossible because you have to ship it to China at our own expense. No matter how affordable their clothes look but it still waste of money because i will never be able to wear them.

Love the styles shown and little extra discount sent to my email which helped with shipping. I do wish that the materials descriptions were clearer- the sunflower earrings look exactly as shown on site but are on plastic posts-not silver metal so won't be giving them as a gift. The globe/map of the world shirt is beautifully designed and colored and fits well; I'd like to have known the fabric content.

I discovered that shopping with this online boutique is very easy and fun. Their fashions are modern, made with quality materials (in general) and also suit older but elegant clients. I can recommend them because they also have a great hassle-free return policy.

Nothing fit. 4 dresses and every single one was too long, A couple inches to several inches too long. The fabric was cheap and satin like. It will too warm for my hot humid climate. The quality was not great. The buttons on one dress looked like they were barely sewn on and would come off easily. Bought a sweat shirt/casual top in a medium that is more like an extra large.

I have to pay to return anything or pay to try and have something altered. Both of those options negate any kind of good deal. It took a long time to receive the order. I'm actually still waiting on the last item and it's been a month since I ordered.

The discounts were confusing.

I won't be back.

Excellent online boutique, quality clothing and also different. I love its unique style, clothes adapted to our time. Everything I bought feels great, there is no friendship that does not comment on my outfit, I love it.

Suitable place for online shopping. I am very happy with this website. Clothing of wide design with good quality and cheap prices. Now, I'm not going to go shopping in a physical store, everything will be online!

I ordered two tops which look completely different colorwise than the pictures. The website says it's EASY to return items, then you find out that you have to pay shipping to China and deal with Customs on top of it! I will never purchase anything from them again.

I ordered a beautiful shirt here for a party that arrived very quickly and looked the same as on the web page, to underline this, I had contact with a lady from this boutique by email who was amazing in helping me and always answered my emails so soon as i sent them. She was an amazing help at all times, really great customer service. Thank you :)

Amazing website even for a person with chronic anxiety like me. My sister also bought here without problems, she loved it, she has amazing clothes and there is a better chance that it will fit me (I am SMALL, but my hips are a bit bigger), usually almost nothing fits me. I was surprised by the free shipping offers. Overall this was the best online shopping experience you could ask for. I would recommend this site to anyone :)

Cute designs. But not sure of sizes yet. Still edit after it arrives.

Order later size for sweater because I wanted loose fit over clothes. It's about what i pictured.

Took a while for it to be delivered. Certainly not unreasonable. We are spoiled, I think, to the "next day" delivery syndrome.

Ordered 6 items. Asked to return two. Here is their actual response:
Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.

Since International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

I would not give this ANY stars if I didn't have to. My first order to Zoluck was on 11/23/2022. Went pretty crazy with over $100 spent with the Christmas sales. I JUST, now, 3/17/2023 received the last piece of my order. I tried, 3 TIMES, to return most of this order back in November as the quality of the products was so poor I for one certainly did not want to wear them and I am not that picky. Absolutely NO response. Got tired of trying and donated the clothes. Ordering? You bet easy. Beyond that...good luck. Get what you pay for? There could not be a better example than this one. Hope you don't fall for it as I did. Sally

The items on the website look great however when I got them they do not fit properly. The cost to return far exceeds what I spent.
Sorry but this just didn't work for me.
I've been promised a 15 percent refund which I hope will come to help pay for alterations.

Promised 15 percent money back refund. I hope they’re good for it.

1st time shopper.
5 of the 6 garments have to be altered.
Dress' too long and wide. I like the style
Simple and to fit.! Jumpsuit delivery a month!
1 top has sleeves too large and inside shows.
Poor design there. Cannot order online because of various sizing. Too bad.
Glad u kept me posted.

They kept me informed, but did not realize it would take that long, a month?

Have not completed my response but do not
have to because of your survey.

They have a range of quality clothing :) It has a variety of styles and prices to suit everyone's needs. Returning and exchanging is an easy process. There are so many clothing designs to choose from that you could spend hours and days perusing them! I know I will probably find more than I bargained for in this online boutique!

I am very satisfied with the online purchase process and how they treated me. They do a great job answering questions and really educate you especially so that you can make informed decisions about your clothes.

Quality of items not as good as appeared on line. Strange material. Sizing on small side. Some items were ok yet others looked nothing like what was advertised. Returning items was difficult as they're in China and they don't list an address or give a return label. Waiting to see if my return gets processed.

The clothes are very cute and the styles are nice. Living in a hot humid climate however, the fabrics with more poly than cotton makes them a little too hot for our area. The dress I bought did not look like the picture, I'm 5'9 and will have to hem it up. The tops were nice, but I can't wear them till it cools off here in Florida.

You can spend an afternoon looking. When shipping is $19, it pays to go back and look for items to get you to free shipping. Can take a while. Great choices. I would have liked more detail on the type of fabrics. But the sizing tables worked pretty well except for the dress.

Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.

Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue. We would like to offer you a 15% cash refund 【for the item(s) in question as compensation】 instead of returning the item(s).
Sorry but I wont be ordering from you anymore. You need to explain products description, thought I was buying cotton product