Zolucky

Recently purchased two dresses for holiday the material not what was expected in description. All i got was cheap cotton looking clothe and when i tried to return they said clothe come from China which would cost me more to return one dress and if I kept it they would refund me 15% which felt like extortion. Either you return it and pay out of pocket highly to return dress, or you keep it, and we return practically nothing to you for the unwanted item

I ordered some goods for my partner and got an email from sitejabber asking how Zolucky did. I waited the more than 48 hours to make sure the product was delivered. It never was. I reached out to Zolucky, as told to do through sitejabber and after another week no response from Zolucky. My suggestion is to be very careful with ordering through this company, it may be legitimate, but as a business they do not perform to any standard at all.

Of the four things I ordered, the first two came in about six weeks, and we're quite obviously not what was pictured. One of the sweaters had been cut, and itchy cheap lace hot glued around the collar. The fabric is stiff and scratchy and stretched out in bottom. I had to contact them to see where the other two items were, and were told they would rush the factory to make them. Not even made yet! Since the first two were poor quality and not what I thought I ordered, I asked for a refund. She stopped responding, and I had to start again. Don't believe the four star ratings. They must be fake.

I ordered 10 items from this company. 7 were received even though they state they sent 8. After 6 email exchanges with customer service, they never took care of the one item ($15 top) or would admit to the mistake. Instead of good customer service, they lost a customer fir life. I'm hoping I receive the last 2 items. It's been over 6 weeks already.

The tremendous variety of designs is what sticks to my head. This online boutique has so many choices in clothing and accessories that it was amazing to be able to find exactly what you were looking for. Delivery was quick and smooth

I love 3 of the dresses I bought, however, 1 dress and a top are way too big. You have to be very careful to check the material they're made of and how the model is wearing the item. I. e., picture showed model with a short sleeve t-shirt but she had just scrunched up the sleeves--it was really a long-sleeve t-shirt! And lots of times, the model tucks in the front of the shirt, so it looks like it has an interesting hem cut instead of just straight across!

It's still ongoing, but one of the shirts I ordered wasn't anything like the shirt I received. I took pictures and sent them to customer service and they were to escalate them to another department. Haven't heard anything back from that yet!

I really had to have these shoes, only worn them 2 times. Had in my closet on a rack. I was in shock when I seen a reddish color on the white part. I'm so disappointed and angry. These can't be worn. Don't buy these particular style of loafers.

It is always such a pleasant experience to order clothes on this website, I literally check every week to see that there are newcomers. It really saved me, less hassle than going to a physical store for me. Add more bridesmaids dresses!

Easy to use website. I love the variety of clothes with fabulous quality and beautiful accessories, delivery is fast even in pandemic. Less than a third the cost of other sites, I have already recommended this store to many of my friends.

Very happy and satisfied. Very good material for my new blouse, I had no problem with the sizes, even considering that they were not clothes for me, but for my sister as a gift. What you have to do is be guided by the indications of measurements according to size. And meter in hand, choose the right size, the design is very beautiful. Remarkably, the day arrived that indicated that it would arrive. A success without a doubt, it is already a reference store.

The website was easy to navigate however the shipping time took well over a month. The clothing looks nothing like what you see in the pictures and the material is terrible. It says cotton but its some weird polyester material that is very ill fitting. The clothes were also extremely oversized and thin.

My last order came at the right time, they went out of their way to get my size, which is why I am thankful and bought again today. It is still very early to receive my new dress, so I will give you an updated review of this latest order once it arrives.

I had some confusion with my order, but customer service was friendly, fast, and a comfortable process. Shipping was also surprisingly fast. I'm a high-quality snob so I hate shopping online because you never know what you're going to get. However, my dress did not disappoint. I recommend this online boutique to anyone.

The clothes in this online boutique are of good quality, exactly as on the website, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order at my house the shipping took longer than expected, because I live a bit far away, but it is worth it.

Ordered clothes that looked like each had taken 45 seconds to assemble: fabric bulging out from seams; the tail end of a zipper left hanging down inside a garment, rough edges of fabric sticking out from a collar. Despite the advertised "easy returns" it's only once you ask for a refund that you learn you'll have to pay to send merchandise back TO CHINA. In order to get your money back. In the event you don't want to do that, the happy Zolucky staff offers to refund 15% of your order's purchase price. Total Scam.

I bought a size M long sleeve dress online here, but I could still buy a larger number because the shape is small! Product quality is good and warm inside! Like the product, it is not necessary for me to have this seam in the middle, but most of all I am happy with my purchase.

A little confusing with "chance" at free & 10% discount. Last purchase resulted in return dispute. Blouse arrived with sleeves too long. Stitching is incomplete and material is cheap. Blouse is fragile and made to snag or just fall apart with every wearing. She is making do as Seller requires that returns be made to China!

I ordered 10 items five of which were so small that I couldn't even get them on they were stated as an extra large and then other items look like they were XXX so I wanted to return them they would not give me the address in China they said well how about we give you a 15% cash credit to your next order and you can go have the items tailored. I requested a return receipt to send it back waited never got anything asked again they said your pastor 7 days you can't return your items. So I spent $142 and out of the items I can't wear five of them. If you do decide to order from these people make sure you go up a size because everything is small extra large is more like a medium. I won't waste my time with this company ever again.

Like the designs and color palettes. Prices are great. However, the sizing is all over the place. It's not consistent. Size 38 shoes too small. Medium top too small. Large top really big. And they don't do exchanges. And customers have to return items to China when the company has a west coast address. I just don't like how they do business. I'm stuck with two tops that don't fit and will cost me a lot to return and then reorder. It's not working for me. I love the styles but won't reorder.

Prompt but a bit confusing.

This company doesn't deliver what it posts on its site. I ordered 2 items that had an IVKO label in the ad. There should be a law that prevents displaying one thing and sending something quite different. I ordered 4 other items also. All are very cheap knock- offs and are very poorly copied at that. The items must be returned to China and it is not an easy go. Very disappointing!

Fabric content is not sufficient; 'miniscule stretch' and 'polyester blend' is not enough. Please give full fabric content-- for instance you could say '64% cotton, 30% polyester, 6% lycra'. Also, be specific about your descriptions. Some captions read 'woven shirt', but then you say in the material content that it is 'jersey stretch'. This contradicts your first statement. Also, pictures should show front, back and sides of garment-- not just the front. Closer zoom options should be available - much closer up.

Didn't realize they were shipping from China. Waited a long time for delivery. Never got the whole shipment. Came in multiple shipments over months. Material was cheap. I should have known given the price. The sizes are not accurate - way too small. The earrings I ordered hurt my ears- they were not hypoallergenic. Can't wear them. When I tried to return everything, it was way too expensive to ship it back to China and they warned it could take a long time to get a refund if at all. They offered a 15% refund. I have a box full of clothes and jewelry I can't use. The worst clothes buying experience EVER!

Long time waiting for pages to load. Mens section stinks.
Consider adding a 'note' page to send along with gifts.
Provide a place for 'billing' address and 'shipping' address.
Most decent places provide these things.
Edit 11/29/20: Will never do business here again.
Shipping is main reason but I am finding service is non-existent.
What they say and what they do is two different things.
Buyer Beware!