Zolucky

I ordered 8 items on 9/17/20 and just received these items 10/22/20. Not one item that I purchased looked anywhere close to the on-line picture. The pictures were very cute but a lot of the detail was not on the actual product. Beware if you do want to return items, which I will be, you have to pay the return shipping in order to get a refund.
I did contact the company and they agreed to refund my charge card and did not require me to return the items.

FINALLY received all the tops - received the items in multiple bulk packages (few in each rather than one full-quantity package.) Took much longer to get the last of them. Enjoyed the tops I'd received - very nice. A few did not quite fit. A bit disappointed to learn shipping charge would be charged to return them. Had been told that I'd receive 25% refund versus full refund without returning the items; but still have not learned how this will be handled. Do I fill out form of the ones that didn't fit? Will the 25% refund, each, be credited to credit card; or, will I receive check for this full amount?

Not getting responses.

Excellent website I am impressed! First time buyer and I feel like I got a great bargain! I had some doubts, however my clothes arrived faster than expected. I bought a blouse skirt set. The quality is excellent, nice feeling rich fabric. The size I chose is fine, although I could probably have gone down a size, but I wanted to play it safe. I'll order another now and go down one size.

The actual products are NOTHING as pictured on the website.
The long floral dress had no "bodice" like pictured on web, and it was 6" too long for a normal 5'6" person. The boots ordered look like they would fall apart after one wear.
There is no address given on website as to where returns are sent. You have to wait for them to approve your return? What kind of policy is that?

All the clothes and shoes I received were extremely large, weird material and overall poor quality. Trying to return the items is a challenge. Be aware that if you want to return, you have to send the merchandise back to CHINA on your dime and that there is no guarantee you will be refunded. They offer you multiple discounts discouraging you from returning the merchandise. No where on their website do they state that returns will be to CHINA. They also tell you that it will be a long wait to get your refund. I have numerous emails and they ignore every time my comment about the misleading information on their return policy. I filed a claim against them. If they state the truth about their returns on their website, I would be satisfied. Attached is my return label. Even though they shipped to me from San Francisco.

I had ordered an outdoor jacket in size XL, and a long-sleeved top. When the order arrived it was obvious that the jacket was way too small for me to even try on. The label said XL, but it looks like a medium. In addition, the top was nowhere near as attractive as it had looked on the online picture. I very much want to send these items back and get a refund for them zolukcy customer service help me with my return

I love this online clothing boutique! What is there not to love about this website? There is a wide range of clothing to choose from, the dresses are beautiful and highly flattering, and the quality is exceptional! I've had bad experiences with shipping from other online stores before, so I was surprised at how quickly my items arrived. Excellent and efficient service, I will place an order today again at my new favorite online clothing store :)

It was easy to navigate, however I'm still getting used to the difference in sizing.

I was surprised by the care directions after I got the products. So many of them said hand washing or wash individually. I haven't done that type of washing for a long time. I'm a very busy mother of 3 daughters and I don't have the time to do individual articles of clothing. I'm going to try the delicate cycle on my washington machine to see if I will order many more clothes. I like the styles, but that might be a red flag for me as I just don't have time. I will give it a try however.

This is the worst product I have ever ordered. Took forever to get here. When it arrived sit was not even close to what was represented or that I imagined it was. It did not fit. Also, upon attempting to return it they would not refund the cost nor would they not pay for shipping. They only offered a 15% of the purchase price as and offer to correct the issues. I ended up throwing the item in the trash and vowing to write this review and never purchase from them again!

Very disappointed to find out that the items I ordered does not come close to how they appeared on their website! Also, I don't know that this was coming from China! It took forever to receive. And if you want to return for a refund, it would be at your expense and can cost at least $70! The quality of the material is poor and cheap. The bright colored blouse seems to be made of thick drapery material and the "sweatshirt" was a cheap thin cotton blend material. The maxi dress is more of a "Muu muu" dress. I wish I had done my research before I ordered from what I thought was a "Boutique Shop." Don't waste your time or money. I'll be donating these or trashing it.

Decent clothes at a reasonable price, but here's my experience... I ordered and received 2 tops. First off, they advertised them as cotton, but they were more of a stretchy, rayon type of material. But more importantly, they were way too big (not true to size) so I asked about returning. They said that their returns department is in China and I'd have to pay for shipping, and that it takes at least a month for the refund to go through, so I opted not to do that. I am also opting not to order from here again. They did offer a 15% refund to use for alterations, which I accepted, but it was such a small amount that it didn't even cover half the cost.

Very good blouse, of good quality, cotton, very clean and accurate colors, which happens that after a while of wearing them the fabric gives a little bit, besides that because I was left over I took one more size, but they fit perfectly. I have loved this website.

When you put in tracking you find that every item was sent separately and it is a nightmare to try to keep track of all the different orders and when they will arrive. Some seem to have stopped at one location and be stuck there for a week.

My experience with this company was excellent. Managed to get the information to send the item back & got my money back. I placed an order that took several months to receive. When I did receive the item, it was not even close to what was advertised measurements have nothing to do with the cheap, disgraceful, poor quality I received. The quality of the dress is extremely horrible, nasty, disgusting They are also about 3 inches shorter than on the model. The quality is VERY poor - about as thick as a paper napkin and plastic feeling. I went online i do the research about company and i found this number plus one--Eight five six three nine three two two two eight --when my line was connected they helped me some with instructions so that i can return nasty back and initiated my money to me, at first I thought whether they will really help me or it's a scam but after I confirmed with my bank I was relaxed thank you for your assistance in this matter

This website is perfect! The service is absolutely wonderful, they have understood what I like. I got a really beautiful dress that I fell in love with right away. I can't wait until the day I put it on! Thank you very much for all the attention and the excellent work!

I bought some skirts for my daughter on this website and she really liked them. We buy your usual size and they fit you perfectly. They adapt well to the body, they fit well so that they do not fall but not too tight. I don't know anything transparent. Good design.

You had never bought clothes online, I've been shopping with this store for two years now. For my first, one of the skirts had a defect and could return it and be reimbursed without problem. The clothes are very beautiful and original. Undoubtedly, there will be more purchases in the future.

I bought a perfect dress on this website. I hate having to guess the size even after searching for reviews. It's a fantastic length for me, even being tall. It is incredibly soft and comfortable. The pockets are deep and I didn't bother to put my cell phone in them. So far it has stayed after 2 washes on delicate clothes and hung to dry.

I have placed orders for clothes on this website and they have arrived quickly and easily. Customer service is excellent in helping to find solutions. I recommend them to anyone. I loved the sweaters, tight sizes, great material, and cute clothes at a very reasonable price. I will definitely buy again.

I bought some skirts for my daughter on this website and she really liked them. We buy your usual size and they fit you perfectly. They adapt well to the body, they fit well so that they do not fall but not too tight. I don't know anything transparent. Good design. Good quality fabric

This site sends (much later due to overseas) cheap, unflattering clothing. Their fabric is not what is described, for example, cotton does not feel or act like cotton. The styles are weird, not really like what is shown. I would not order from them again.

I started shopping on this website, which gives me confidence not only because it is a serious online purchase, but also because of the variety of interesting things that I hardly find where I live. I love being subscribed to receive updates. I love it and I still love it, I would recommend it to all girls who want to be in the latest fashion with high quality clothes at affordable prices

I love this online boutique, I had a problem and they responded to my concerns immediately by email. It is difficult to find companies on the internet that strongly support their customers when they are online