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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
Soft and pretty blouse, very elegant, very pretty, looks good and is much better for hot weather, what more can I ask for?
The internet service here was lovely, the pants arrived quickly and safely. It's like the image on the page, the measurements are perfect.
The email advertised I'd get 50% off my order but using it I only got $3 off b/c it was my first order.
I thought I was buying a matching set but pants were off white and top was white. Thought pants were low on the hip like it showed on the model but they go all the way up below my bra strap! Also didn’t know they were cut off at the bottom. The top showed the arms could fold up and button but they don’t - the arms are flared a bit so I can’t even fold them without buttons.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The email advertised I'd get 50% off my order but using it I only got $3 off b/c it was my first order.
I only liked one of the T-shirts the other one was really very cheesy looking and cheap looking. I wish I could send it back because I don't like it!
I love the t-shirts and that they are priced inexpensive :)
I had to wait so long to get purchase. Also, I was so disappointed that the items were so much smaller than the extra large I order all the time.
Sorry I clicked one star above because I was waiting to receive my products before I made any comment. I have not contacted customer service because I just received my items this week.
I had to wait so long to get purchase. Also, I was so disappointed that the items were so much smaller than the extra large I order all the time.
I love the looks of the products. They are sassy, fun, and just right for drinking wine on my patio With my friends. Also, the price was very right.
Thanks for your information. Any feedback from you will help improve our service. We will try our best to offer better customer shopping experience.
Every item has its own size. You could check the size according to the size chart.
Do you want to return？ If so, pls email service@zolucky.com and we will help you for return.
Any problems, you can email service@zolucky.com or chat with us for further help.
You list the tops I bought with long sleeves, but the picture shows 3/4 sleeve length.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Everything is handled quickly here. I really enjoy the website and all the clothes It is easy to use and is kept up to date
Confusing when it comes to free shipping… I spent more than the required amount for free shipping yet I was charged approximately $18 for shipping
I wish that when you placed something in the cart, the page would go back to the page you were on and the exact place.
The unique clothes and the pricing.
They are different than most clothing. I love the designs and colors.
I wish that when you placed something in the cart, the page would go back to the page you were on and the exact place.
Apparently this was my issue and it was resolved very quickly.
Issues: Please refund my shipping charge. It was $26. And some cents.
Thank you
my issue was resolved post haste.
I liked what i saw in the advertisement on one of the sites i visited.
They were cute.
See above. Please refund my shipping charge. It was $26. And some cents.
Thank you
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I'll let you know when i get it.
A quality fashion store on the internet, with styles for all tastes. So far the best is the price and quality. They are the best.
Difficult to view at times as there are so many and difficult to see more than one at a time to compare.
Difficult to view at times as there are so many and difficult to see more than one at a time to compare.
I love shirts. I am very pleased! They are smooth as butter as they said on the website. Honestly, the best fit!
The website was easy to navigate and find articles for me and my mother. Online payment was easy and delivery very fast.
Large selection to choose from … easy process …
If it's as good as it appears to be …. I'll be back!
You have a very nice selection of dresses and clothes. It is a shame it takes to long to receive the clothes.
They just said it would take 9 weeks to get her. I got it just in time for the wedding.
Nice selection of dresses.
Looking for a something light for a beach wedding.
Nice selection of clothes
This website has the most beautiful clothes and it is my style. The clothes are also super tight, she also has the cutest clothes for little money.
Website. The clothes look much better on the models. And I didn't like the material. It I really thin.
Liked the clothes
Easy website
I tried putting the 15% off (VP5) and it would not accept it anywhere on the checkout.
Hoping I still receive it.
Sorry for any inconvenience caused.
Upon checking, you`ve enjoyed the discount. Please note multiple discount codes cannot be used at the same time. Sorry for misunderstanding.
FYI. Regarding the promo code, you`ll need to enter the code number before you checkout, and then click Apply to activate the use. Please make sure the discount code number which you input is correct.
If you forgot to input the code number, you`ll miss the chance to enjoy corresponding discounts. Also, pre-sale, flash sale and final sale items cannot be combined with any other discounts and you can only use one code for one order.
Hope for your understanding.
You can view how to apply discount codes here: https :// zolucky. Com/information/How%20To%20Apply%20Discount
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
An online fashion and accessories store, I get cheap and excellent quality clothes, I recommend it, especially the accessories.
I like the magnification option. But the colors were not sometimes exactly the same as the product that came.
They were very responsive but the re-sent top is still not the purple color shown in the computer.
I had previously bought a gorgeous holiday top.
Needed for my wardrobe or for presents.
I like the magnification option.
Delighted with the purchase and the speed of my new dress, I really like the style, also that the order arrives at the door of my house.
I was not happy with the quality of the clothing and the sizes ran small! I am also concerned about the length of time for the shipping!
I was wondering when I would get my products.
I want to see what the products were like.
They looked cute on the Internet site.
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
For shipping:
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
We`ll keep improving our products, delivery and service. Any problems, you can email service@zolucky.com or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I like the clothes and some of the prices. Some prices seem to change often! I am also concerned about the length of time for the shipping!
Delivered quickly and packed nicely. They just don't fit and I need to return. Not the easiest to return.
emailed for return. No response yet.
Cute clothes
They were cute.
Easy to shope
Excellent service, excellent quality and timely arrival of this online boutique. The fit of the blouses is perfect and true to the size chart.
Gain trust and grow your business with customer reviews.
Thank you for your feedback and sorry for any inconvenience caused.
Only one coupon code can be used in one order. You have used the coupon code already.
To solve the issue， we have sent info to you. Kindly pls check.
Any problems, you can email service@zolucky.com or chat with us for further help.
Have a nice day!