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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
I love the variety, most sizes are accurate. Quality is good. I feel pretty wearing your clothes.
I liked them to wear with summer shorts. Both everyday and more dress up.
Variety, nice styles cute prints
Only one product that I ordered. Was of good quality I will never buy from there again
GOOD LOT TO CHOOSE FROM
Pants I ordered, linen & cotton, look to be a true value. Can't wait to get them!
True value.
Were a good value; linen/cotton. Terribly creased, hard to iron out the crease!
Pants I ordered, linen & cotton, look to be a true value. Can't wait to get them!
This is my 3rd or 4th order from Zolucky and I have been pleased with the items I have ordered. I have received all but one item: SKU SA57ED8A13B7 Black:size:40
Every now and again, I receive pictures of certain items that catch my eye. Today I could not miss out on the sandals. Though we are knee deep in winter, it will be warm weather soon enough to start wearing summery clothes in California! If I wait until it warms up to order sandals, they will all be gone by then! The early bird catches the worm!
I couldn't go through the whole website. I picked as many as I wanted, but during checkout had to see what I needed! It's easier to pick one you like, put it in your cart then to go back and try to remember what page you saw something on. Then at checkout, you can decide.
No inconvenience and I discovered my PERFECT dress. I assure you they have so much to choose from that no one else will buy your dress hahahaha.
It was vey easy to order and received the product in a short time.and they arrive in good shape.
I would love to return everything I purchased. Again, the clothes look so cheep. Awful
I feel the products are the kinds of clothes I would love to have in my closet. These are clothes I don’t ever see anywhere else. I love the sweaters, blouses and relaxed things to put on in the evening.
I want to take advantage of the Buy 5 and get 1 Free. But I could not figure out how to do it.
No one responded. I was desperate to buy more. Especially of the buy 1 & get 1 items. But upon checkout it was confusing. I asked for help but no response
Items are cute
Items are cute
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry for any inconvenience caused.
Per checking. One discount has been applied. Pls understand only one discount can be applied for one order once. So, no Buy 5 and get 1 Free.
Any problems, you can email service@zolucky.com for further help. You can also chat with us online.
I want to take advantage of the Buy 5 and get 1 Free. But I could not figure out how to do it.
Great first time experience.
The recipient says it's a great dress and likes it very much.
I like having a lot of choices and it's always so easy to complete a purchase.
This is an easy web site to use. I had an easy time of it ordering and paying
Fast and easy Love the ease of the website Delivery could have been a little quicker
I have one item to return and still have not heard back to get a return slip. I thought the process by email but have not gotten a reply
Easy process unique clothing
Easy process unique clothing
Fast and easy
I appreciate the ease in locating preferred styles and fabric.And you sure can't beat the prices.
I appreciate the out of the ordinary styles for such fair prices and the prompt delivery.
Styles and fabrics.
I appreciate the ease in locating preferred styles and fabric.And you sure can't beat the prices.
Easy order but it took longer than expected and one item was not what I expected
I liked the items.
I liked the way the products looked
Easy ordering
When placing order it must not have qualified for additional discount even though it was promoted
Just liked an inexpensive casual summer top
When filling out my order and address- a message came up and said that I qualified for additional 3 dollars off- at checkout- this was not reflected in total- please advise- Thankyou
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Have ordered on website before- clothes are good quality and fit well for the size I ordered
This is my first time to shop here, and I saw the clothes, things I want.
Very helpful and got reply fast.
Clothes are in fashion and have variety of selections.
Material is good and wearable all year round.
This is my first time to shop here, and I saw the clothes, things I want.
The clothes are not what is pictured. They LOOK embroidered and are a simple printed fabric.
It was so easy to navigate the site.
Nothing fit, smalls were XL and the material was scratchy and felt like wearing an umbrella
Nobody was there to help me on the chat line
I thought they had cute clothes
They looked cute and comfortable. They weren't.
Hope it fits
Good prices and I hope since this is my first purchase that the clothing is great
It's so easy to shop this way, plus you don't have to pay all at once.
Very easy to shop and place order.
Very easy to shop and to do check-out.
But when received the shoes they didn't fit
Stumbled upon this site. Easy to shop. About 15 days to receive order. Pleased with quality
Received my order. Does not look like the picture.
Very disappointed!
Very poor quality of shoe..
They offered to send me 15% of my purchase.
I'm not satisfied with that. I feel I'm entitled to the full refund.
Because I saw some shoes I liked.
To go with an outfit.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
For return, you can email us for a return label and we will send a PDF via email. We will issue a full refund after your return parcel is well received.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Very good
Ordering was simple
Hopefully it will arrive on time
Hard to apply promo code. Blouse had sleeves longer than normal do I'll have to alter.
Couldn't apply promo code, but finally a mysterious credit appeared back on my checking account. I assume this was for the discount I didn't receive at first, but it was hard to tell, couldn't tell what the percent savings was.
Answered and with picture of very cute blouse.
I liked the blouse.
Bait + switch. The ad I responded to said I would get an 18% first order discount. Over and over again I tried to apply this discount there was no clue why I couldn't apply it. I finally decided that it must be one of these final sale items the discount is not available. I should have had the discount, but if it's because the final sale business why didn't you say so on your order form that this item was not available for a discount. Reluctantly I've ordered the blouse anyway because I love it, but this is one of the worst website experiences I've ever had.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
My problem was resolved in a short amount of time. They were concerned about my order.
I never heard back from them.
I wanted some jeans and they looked nice, but our way to big.
I was looking for some jeans
Sorry for any inconvenience caused.
Return Policy
-All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date.
As we check, we sent you an email on 2021-11-03. Did it find you well? You an email us or chat with us online as long as you need help. We provide 24/7 chat online.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Easy and nice to work with.
I found some cute tops for the Christmas season and a couple of bargains for Spring!
Just can't stay away!
Gain trust and grow your business with customer reviews.
Thank you for your feedback and sorry for any inconvenience caused. We will keep improving on this.
We`ll keep improving our products, delivery and services. Any problems, you can email service@zolucky.com or chat with us for further help.
Have a nice day!