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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
Getting lots of compliments on T-shirts w fun expression printed on the front.
Inexpensive.
Unusual and I had not seen before this.
Like it much!
So easy to shop and order! Only problem, too many to choose from.
No problem understanding what I needed to do it was easy to order
Shopping is easy utilizing it's website, it's the shipping that could be adjusted.
I hope the products are sized according to the chart. Cute fun clothes.
Saw an online
Ad
Thought they looked cute in the pics and
Need some larger sizes this season.
I hope the products are sized according to the chart. Cute fun clothes.
Shipping was too expensive, especially since it took a month to get it!
Apparently the shirt I ordered was out of stock which would’ve been nice to know ahead of time as it was a Christmas gift.
Because I thought they were cute. Turned out to not be very nice quality however.
Love the selection of items but do not love the shipping price
Website easy to navigate. I was surprised how fast I received the order.
I liked the style you featured
Website easy to navigate
No problem with the company at AL keeping the shoes for bedroom slippers
Some items were the wrong size.Sure didn't match the size from other manufacturers!
The pictures on my compter make the items look gorgeous. When, in fact, most are very thin (flimsy) fabric and often the sizes are way smaller than what is the norm for other lines of clothing.
I will not purchase any more items from Zolucky!
Looked good...digitally...but not in reality!
Some items were the wrong size.
No issues to report. The site is fine and the prices were enticing
Like everything very fashionable, I like it because not for just young people,
It was fine but size is not accurate and either was fabric description
My first purchase, we will see how it goes. So far so good.
My first purchase, we will see how it goes.
I've used you before. So far so good. Not a problem with shipping.
Saw your ad and liked what I saw.
Thought it would make a nice gift.
I've used you before. So far so good
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I got an excellent customer care and I will strongly recommend this website.
It was very professional and they reply to any customer concern right away.
I found cute stuff in their offers at a reasonable price.
I liked their style and the fact that they have a variety of sizes.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I hope the clothes are as beautiful as they look in the website
Enjoyed a lot of deals. However, it takes way to long to receive
Enjoyed a lot of deals..
Ordering was easy.did not get one of the items. Will order again but will go one size smaller
Pretty good except the shipping is too slow. I never know if the clothing is going to fit.
Very easy although shipping is very expensive
Enjoyed item, was perfect for my friends birthday! It arrived in time for me to give to her!
Shipping and handling is a bit high
And it does take a long time to receive the order.
Gain trust and grow your business with customer reviews.
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!