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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
I have rec'd 2 of many items so far. Hoping the others are coming
there are no phone numbers to call and I am hoping that my items are still coming. I put a dispute in with the CC company but will release the claim if someone can tell me more is still coming?
Painless & quick & easy
Shipping process is very hard to track sizes don't run true. Much larger than expected
Shipping is very slow
Nice variety of looks but hope for petites in the future!
Interesting look
Hope the quality is there!
Very nice quality clothing & exactly as pictured on line!
I've placed several orders
Mostly positive response
returned several items way too large
no problem/ quick response!!
Beautiful colors and designs
Colors caught my multi-colored favorites
Shoes are beautiful but a smidge too large do you have heelpads?
VERY dissatisfied with high shipping costs!
Very successful, nice clothing, they don't look or feel cheap and I can wear them anywhere
Shipping is very high for an online order.
"Practical" & a joke!
Cute warm shirt.
Cute warm shirt for an encouraging “joke”.
Shipping is very high for an online order.
Good customer service, but I ended getting a double order on some of the same products.
The first time through, they asked for the SKU numbers of each item, and they were so hard to read because of the thermal paper used, it took me a few minutes to input them, and I was unsure of their accuracy. So, I the chat session was cut off by Zolucky. I tried again, and asked for pictures instead, and we were able to sail through the chat session very quickly. I feel I should mention that I really loved the way these items looked, and I just wish they had fit — even with the “cheap” materials used.
They looked so good on the models, but the materials used were kind of “cheap”.
Good customer service, but when I went to change my cart, the quantities had all gone up by 3-5 when I only put a quantity of one to begin with. I had to start over.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Shipping costs should be reduced. I know it doesn't cost 30 bucks to ship a few pieces of clothing!
Seemed easy enough to follow ordering steps! I like the quality.
Good prices for cute items
Seemed easy enough to follow ordering steps
Shipping prices are exorbitant and reduces the deals significantly
Not responsive enough
I ended up getting their emails which I will now unsubscribe. Would never buy from them again
It looked very different in the pic that in person
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Shipping prices are exorbitant and reduces the deals significantly
Very easy to use the site
Product was as shown
Shipping process took longer than expected
Seasonal options
Very easy to use the site
I find unique things, and they have very good sale prices.
Very nice web site. But there was a mix up in shipping
Finally got my order
Very nice web site.
Easy process is always warming. Found all I was looking for
Was not here in time for a New Year's Day celebration of Christmas. Disappointed
Great bargain. Lovely clothing and accessories, not exactly as pictured.
I did zulily and wanted to try zolucky.
Sale bargains.
Great bargain shopping. Lovely clothing and accessories.
I liked the cloths but it took too long to receive my items and they were for a gift
Liked the cloths line
Very nice choices
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Easy to find things-Nice merchandise
Price on jeans very good,can not wait to wear them
Website was easy to navigate, your clothes look comfortable.
Cute clothes and great prices.
I needed some new tops and shoes.
Love your clothes and prices.
Such attractive and unusual designs on this website.
Interesting clothes
Took a long time to get here I almost thought it was not coming
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Your order was delivered. Sorry for the delay issue.
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