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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
Happy with my purchase. High quality fashionable clothing at great prices. Highly recommend
Easily navigate through pages and able to choose colors.
Shopping on this site is easy. They have really cool styles. The only thing is that they are not in the US.
It was easy an they have great looking items. Don't have anything else to say.
Enjoy shopping with you.good. Good variety of goods to choose from b
No help trying to get free shipping never will buy again
Not very good it took weeks to receive any product
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* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Haven't received product as of now.
Funny too! 50 characters (website said I have to enter!)
Some sizes ran larger than expected. Not all materials were washable
Large selection, good style, reasonable price, fun items
Good colors, fun items
LIKE SELECTION
The clothing I ordered did not look like their pictures! Poor quality clothes!
I picked two different shirts to test the waters and they fit perfect.
The designs are very pleasing and the pricing is very acceptable.
Design & color
I tried to click on the link and it showed me the other colors but would not update the cart.
Well enough that I spent over 100.00 in just a few minutes!
Great selection, fantastic website, super prices. Will recommend to friends.
Abby was great. She found my product and was able to answer all of my questions quickly.
Cute shirts, wide variety, and great prices.
Lots of cute shirts in my size.
Great selection, fantastic website, super prices. Will recommend to friends.
I have found the customer service to be excellent.
Very nice,
I found the shirts interesting.
The shirts were nice.
On the first screen it says 50% off and when I got to the py part of buying it, it was not discounted.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Love the items and easy to shop! It's a great site.
This is a great site! Easy shopping and easy payment process.
A little slow in delivery ordered shoe size 9 and received 41 with is a10
Unusual fashions
Model looked great in clothes
Appreciate that the ordering process was smooth and easy to complete with my selected items
Appreciate that the ordering process was smooth and easy to complete with my selected items
Nice clothes, great prices, user friendly website.
Thank you for getting my order here in the time line. Much Appreciated!
I'm so glad I discovered you. Your clothes are great!
I happen to catch you on my phone and am SO glad I did!
It was convenient. I liked the products and pricing too
Gain trust and grow your business with customer reviews.
Thanks for your comment. We have shipped the order on the fist time when order was ready. Hope you could understand.
We will keep improving our services in the further. Any problems, you can email service@zolucky.com or chat with us for further help.