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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
You have some really cute tops and pants but it took a long time to get them.
Liked advertised tops
You have some really cute tops and pants
Extremely enjoyable shopping experience! Finding the item/sizing I needed was fast/simple.
Loved the innovative styling!
Bright, beautiful colors for spring/summer.
Extremely enjoyable shopping experience!
Ordered months ago.
No signs of item. I'm sure review won't show up on here. Kept my money and ran.
Tip for consumers:
If I would have known in advance it was a scam would have been nice.
Products used:
Top
Great selection. Easy shopping. Only wish items came faster.
Selection is stylish.
Liked the items.
Easy shopping experience
Hope I get the merchandise before my birthday on 8/21
Well, too many pop-ups about notifications for news.
I liked the clothing I saw in an ad.
I thought they were cute and reasonably priced.
Well, too many pop-ups about notifications for news.
I've had no problems, and the arrivals have been great!
I like the styles, and the prices are great!
I liked the quality of work, and the designs are really pretty.
I've had no problems, and the arrivals have been great!
Disappointing... not exactly as advertised, oversized and dress I received was mot the same.
Advertisement was very tempting...
I liked the price and the pictures were good.
Hoping the product is as stated size wise.
Easy to navigate the website. Products look beautiful. Great prices
I liked the product
Picture showed a beautiful product
Easy process. Great items, wonderful price
Website slow and difficult to navigate because many items are shown more than once.
Very cute, stylish tops.
Cute, stylish
I could not find a link for T-shirts or Tops so had to manually key that into search bar.
Selection is great, but the shipping prices are outrageous!
I liked the products
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thanks for your comment.
Shipping cost depends on the destination and item quantity. You could check the shipping cost when you pay. But we have more discount on our website, you could use it when you pay.
Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further. Any problems, you can email service@zolucky.com or chat with us for further help.
Selection is great, but the shipping prices are outrageous!
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Your sizes don't run true to the measurements you list. I will not order again.
Very disappointed.
Nice graphic designs that I don’t see in stores.
Love your tops!
Enjoyable shopping experience, big selection to choose from, reasonable prices.
Enjoyable shopping experience, big selection to choose from, reasonable prices.
Easy! Fun to shop on this site. Great choices too and I will keep looking
I liked the styles
Well advertised, good price
Easy! Fun to shop on this site.
Thanks for a smooth and fun shopping spree! I'm so happy that I found your store.
For the unique clothing and shoes
Adorable, cute, and unque.
Thanks for a smooth and fun shopping spree! I'm so happy that I found your store.
Frustrated. Expensive and difficult to return. I will not order from China again!
Received email stating the lousy return process.
Flaw in material. Right in the front! How could someone packing have not noticed this!? Also... color is not like picture showed. This is blue not green!
Looked nice in picture.
It's all good...
Looking forward to my shipment. Hope the dresses are nice.
Low price but the 3 dresses I purchased were awful. Never again. Size was way off.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry that you are not satisfied with the item(s).
If you need to return, you could contact us via email / chat.
We`ll keep improving our products, delivery and services.
If you run into any issues, feel free to drop us an email service@zolucky.com and we will get back to you ASAP.
Looking forward to my shipment. Hope the dresses are nice.
It was very easy to navigate the departments and pick out what I wanted
It was very easy to navigate the departments and pick out what I wanted
Delivery on this ord ok but still hav not heard when next order will arrive from 12/9
Price and styles
Attractive and cute styles
Shipping charge is more than cost of item... probably wont use again
It was the ease of choosing what I needed and wanted.
Style of the clothing attracted my attention.
Because othe colors and patterns of the dresses.
I like that the size remain until I change it.
I followed the instructions to return my item but have not heard back
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback. Sorry for any inconvenience caused.
There will be a place for entering the code in shopping bag and check out page. And we will improve the code enter and we will make a big change soon. Hope to see you again.
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Gain trust and grow your business with customer reviews.
Thank you for your feedback. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!