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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
Sweater ordered was not as picture depicted. Low quality material & sloppy fit.
These styles, whether tops, bottoms, shoes, etc. are so unique. Prices are the best too!
It was okay. The system could be better to navigate.
Smooth & faster delivery than I expected. Arrived in great condition.
Many times isn't real the cloths shape in your photos.
Many times isn't real the cloths shape in your photos.
Everything looked pretty much as advertised on the website.
Sorry for any inconvenience caused.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
There was a slight issue, but customer service did very well at handling it.
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Wonderful time exploring! Excellent customer service! Beautiful styles and quality! Thanks!
Items are mostly what you've ordered. Previously delivery was slow, but this time, excellent.
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Convenient shopping. Easy site to use with products that interest me.
DON'T BUY! Worst online experience I've ever had. 21 days to ship, bait and switch cheap clothes.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
This website is very useful to find the perfect dress or jewelry for any occasion, its designs are EXCELLENT.
This is my first order. I hope it will be completed promptly.
We'll see when I get my dresses, easy to order and pay
There was a Large selections of sweatshirts and tee shirts
Shopping is fabulous, good variety but I am still waiting for my original 1st order
I had a shipping issue, it was resolved quickly and to my satisfaction
Thank you for your feedback and sorry for any inconvenience caused.
Shipping cost of your order depends on the shipping distance and weight of the packages. We are a multinational online shopping site, and our products are shipped internationally.
We are also very sorry about shipping, but due to the increase in international transportation costs, our transportation costs have also increased.
We now offer free shipping service on orders over $109 (except for pre sale items and final sale items). Hope for your understanding.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Easy and uncomplicated to look at all the clothing.
There were so many cute clothes it was hard to decide but I wanted to try at least one thing to check the size and quality before I made any other purchases.
The experience I had was good no problem on my end.
Lots of fun shirts and clothes. Great experience. I
Highly recommend this shop.
Very friendly customer service, was able to inform me of status when ever questioned
The items seems very large to size but I can still use them
Multiple sizes, bohemian style, comfortable and fun. Unique styles. Great quality
Offer time payments. Clothes are fun and stylish
Everyone needs clothes!
Multiple sizes, bohemian style, comfortable
Lots of great things you can't find anywhere else! Easy site to use :)
Price; Selection.
Lots of Wonderful clothes! Easy site to use :)
Poor quality
Horrible fabrics
Does not resemble images
It looked great on IG
I thought they would look and feel great
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Can't wait to receive my new boho-chic wardrobe. So gorgeous.
Gain trust and grow your business with customer reviews.
Sorry for any inconvenience caused.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!