• Zolucky

Zolucky

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Overview

Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.

  • Service
    1292
  • Value
    482
  • Shipping
    481
  • Returns
    270
  • Quality
    3065

Proactively asks for customer feedback

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 68.8%
Positive
44
Neutral
6
Negative
14

Instant Feedback

105,806 reviews

327
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How would you rate Zolucky?
Top Positive Review

“I was supposed to get free shipping, but when I applied...”

Marlene M.
4/17/24

I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.

Top Critical Review

“BEWARE ZOLUCKY”

Barbara R.
7/23/24

Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.

Reviews (5,066)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (693) shopping experience (3038) return center (22) quality clothing (180) return address (45) return label (49) return items (149) delivery time (203)
Thumbnail of user royb746
1 review
0 helpful votes
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April 17th, 2023
Verified purchase
• Updated review

Did not the sizing - It looks like a floral sack. Very little thought to womens shape.

Reason I chose this business:

Hoped for a successful means of shopping without leaving my house

Reason I chose this product:

They looked good on the models

Quality
Good so far
March 16th, 2023
Verified site experience
• Previous review

Loved the sizing chart-

Thumbnail of user thomasf1744
1 review
0 helpful votes
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April 16th, 2023
Verified purchase

Nice variety of clothing. The shopping and delivery experience was very good.

Service
Quality
Thumbnail of user mikeq556
1 review
0 helpful votes
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April 15th, 2023
Verified purchase

It took a little longer to receive my items than expected but satisfied.

Quality
Thumbnail of user marku322
1 review
0 helpful votes
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July 12th, 2021
Verified purchase
• Updated review

I love better than boutique shops. This site is solid

Reason I chose this business:

Different styles

Reason I chose this product:

Material and style

Quality
Vintage
June 12th, 2021
Verified site experience
• Previous review

I love better than boutique shops. This site is solid

Thumbnail of user miriamv64
2 reviews
0 helpful votes
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July 12th, 2021
Verified purchase
• Updated review

Went smoothly thus far. Looking forward to getting my shipment. Hope I won't be disappointed.

Great

Service
Quality
So far so good
June 11th, 2021
Verified site experience
• Previous review

Went smoothly thus far. Looking forward to getting my shipment. Hope I won't be disappointed.

Thumbnail of user arleneh210
3 reviews
0 helpful votes
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April 14th, 2023
Verified purchase

Love the selections. They were lovely beautifully made.

Quality
Thumbnail of user jeremyl524
1 review
0 helpful votes
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April 14th, 2023
Verified purchase
• Updated review

Beautiful things and great prices. I love the variety.

Quality
Beautiful clothes
July 13th, 2022
Verified site experience
• Previous review

The dresses that you have are beautiful. There is a great selection.

Thumbnail of user danielan6
1 review
0 helpful votes
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July 10th, 2021
Verified purchase
• Updated review

Great experience, nice products, I will be back. Thank you.

Quality
Nice products
June 9th, 2021
Verified site experience
• Previous review

Great experience, nice products, I will be back. Thank you.

Thumbnail of user jessicad837
2 reviews
0 helpful votes
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April 13th, 2023
Verified purchase

Enjoyed the choices, pricing and ease of check out, discounts available.

Quality
Thumbnail of user kennethv192
1 review
0 helpful votes
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May 10th, 2023
Verified purchase
• Updated review

Shopping was ok, but have problems showing all items at check-out

Quality
A lot to choose from
December 31st, 2021
Verified site experience
• Previous review

I Like a lot of their styles. The only thing you have to realize is that the colors won't be as bright as they appear in the photos. Also some of the prints may be different. I have bought several items before and the clothing does hold up in the wash Pay attention to the size chart on each item. They vary.

Thumbnail of user sandyg61
8 reviews
0 helpful votes
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July 11th, 2021
Verified purchase
• Updated review

I don't like your size chart(s). They are very confusing..

I received NO response.

Service
Quality
It's very hard to judge what size I should buy! Your size chart(s) are terrible.
June 3rd, 2021
Verified site experience
• Previous review

I don't like your size chart(s). They are very confusing..

Thumbnail of user davej435
1 review
0 helpful votes
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July 6th, 2021
Verified purchase
• Updated review

Lots of fun styles to look at. Vibrant colors and very cool designs!

Quality
Fun styles
June 6th, 2021
Verified site experience
• Previous review

Lots of fun styles to look at. Vibrant colors and very cool designs!

Thumbnail of user anthonyx178
2 reviews
0 helpful votes
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June 28th, 2021
Verified purchase
• Updated review

I did not have any problems. The T-Shirt was perfect.

Reason I chose this business:

I was scanning the internet and came across Zolucky advertisement and had to have that T-Shirt.

Reason I chose this product:

I chose this product because I liked it.

Quality
Woman's Tee Shirt
May 29th, 2021
Verified site experience
• Previous review

My shopping experience was fast. I had no problems.

Thumbnail of user larryd798
4 reviews
0 helpful votes
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April 8th, 2023
Verified purchase
• Updated review

Wide selection. Great value in clothing items. The place to shop without leaving your home.

Quality
Quick access to items.
January 1st, 2023
Verified site experience
• Previous review

None received to date.,

Thumbnail of user stevey523
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

Fast and efficient. Arrived ahead of schedule. Beautiful shoes. Great quality. Love them.

Quality
Thumbnail of user ronv262
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

Just fine and found some good traveling items, lightweight so didn't bulk up my packing.

Thumbnail of user haroldv122
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Very good shipping a week to 10 days not bad. Ty again

Thumbnail of user billyo162
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Very easy to find products and order process was great.

Quality
Thumbnail of user tylerd425
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Easy to navigate site and products were presented well. Great prices too!

Quality
Thumbnail of user justinj530
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

Prices not bad and interesting things had to stop shopping kept seeing more stuff I wanted. Lol

Quality
Thumbnail of user karynp23
3 reviews
0 helpful votes
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April 2nd, 2023
Verified purchase

Seem to offer a large selection. Order process was easy. I hope the quality is decent.

Quality
Thumbnail of user williet184
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase
• Updated review

Wrong size, was really looking forward to it, too bad

Quality
Dress
March 27th, 2023
Verified purchase
• Previous review

Hope it is as good as it looks it wasn;t Just dissapoimted

Thumbnail of user geraldq100
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Good quality and design selection of tops. Products were exactly as advertised.

Service
Quality
Thumbnail of user ericm1280
1 review
0 helpful votes
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July 9th, 2021
Verified purchase
• Updated review

So easy to find what you are looking for and great size guides.

Reason I chose this business:

Saw it on facebook

Reason I chose this product:

It appealed to me.

Quality
Great site.
June 9th, 2021
Verified site experience
• Previous review

So easy to find what you are looking for and great size guides.

Thumbnail of user steveq314
1 review
0 helpful votes
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July 8th, 2021
Verified purchase
• Updated review

It is very easy to shop on their site. And the discounts are great too.

Quality
Sun
June 7th, 2021
Verified site experience
• Previous review

I like the styles

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Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 17 days

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