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Zolucky has a rating of 3.7 stars from 5,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service, and good quality. Zolucky ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
105,806 reviews
I was supposed to get free shipping, but when I applied my coupon discount, it then charged me $14.99 for shipping, so I really didn't save anything at all. Very disingenuous.
Zolucky has great photographers BUT what you see and what you get are two entirely different images. The colors of the designs are subdued in the picture but when you receive the products the print is so bold it looks cheap and so is the fabric. Zolucky claims their products may be returned with credit to your payment within 2-3 days. You have to remind them there has been no refund. The refund has hidden costs such as two shipping costs, you know about one but they charge you the original shipping cost of $16.95 that was no charge to you when you purchased over a certain amount. I received only $65.79 vs the original billing amount of 90.77. This is a company with an an address in the US where products are shipped from China to warehouse processing center. You product is returned to a US address but some how filters back to China. DO NOT SUPPORT THIS BUSINESS, they are deceiving with their sales and their return procedure. I have written several reviews about Zolucky. About 3 months ago they told me they would refund me $16.99 because I was charge twice once to receive 3 dresses and once to return the dresses I was displeased with the fabric and bolder color than shown in their picture. Below I was told by them they would charge me $7.99 to return the items. For all the nonsense they have politely given me in emails I have not seen one dime. Please avoid doing business with this company. Read some of their reviews. I'm sorry I did not. Do not believe their warranty or their polite emails they will send you. Below look at option #2 where it tells you they will charge you $7.99 for returns. I was charge $16.99.
The shipping costs too high. Probably won't order from here again.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The shipping costs too high. Probably won't order from here again.
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Beautiful collection and easy to order. Was looking for something summery
Before checkout, a 20% discount was offered unexpectedly. Simple order process and saved $ to boot!
Just responded to an online ad that showcased some cool styled dresses. Then was blown away at the prices.
The style caught my attention, and the reviews from previous buyers solidified the decision. Wife loved it!
Before checkout, a 20% discount was offered unexpectedly. Simple order process and saved $ to boot!
I just kept putting more in my cart because they were cute and reasonable.
Items run large but definitely took too long to receive
Colors as described Well made
Easy to purchase nice clothes for my wife! The dress was of excellent quality and value! Well done!
Shopping was easy and the prices were good! Very Happy with my purchases.
Shopping was easy and the prices were good! Very Happy with my purchases.
Always exciting, and enjoyed my purchases very much
Previous customer
I liked them
Always exciting
The shirts are outdated. Not at all what I wanted!
The picture of the items showed the items to be beautiful which they are but not suitable in the United States. Thank you for being prompt.
Very colorful and bright. I needed some new clothes.
I am soooo happy to see the broad range of sizes and love that you mention the quality of the material. I am looking forward to receiving my shirts and hope I am as happy with them as it seems your past customers were.
It is simple with easy pay data. Great Clothing. I love your prices too.
You Have Clothes I love and the service is good!
I love the style and prices!
It is simple with easy pay data. Great Clothing.
Very easy to navigate website. Surprisingly good quality merchandise.
It has been exceptionally good. Fantastic delivery time...and easy to track your order
Poor quality... I gave all of it away. Not interested anymore!
Can't wait to see the items I selected!
Have not received items yet just ordered check back later
Have not received items yet just ordered check back later
Just placed my first order. We will see how it goes!
I received items all separate and took a long time to receive.
I like the look of product
My type of clothing.
I thought I purchased enough for free shipping.
Website easy to navigate and completely satisfied with purchases
So many tops to choose from and I haven't browsed the other categories
Easiest shopping experience! Many different styles to choose.
Love everything, have to stop spending so I can shop again.
You make it easier for an older person's to buy things, but getting items in one at a time then a big bag of shirts but are still missing I think around 3/4 shirts.
Poor, not even a customer service address. You have very bad relationships with customers
I liked the colors and style.
Poor, not even a customer service address.
Sizing is always a problem, just hoping. Mostly satisfied.
Unique styles, prices low, just hoping for a good produce
By the pictures and reviews
Sizing is always a problem, just hoping
Could not get back to continue shopping after I went into my cart
Could not get back to continue shopping after I went into my cart
Found numerous items Looking forward to wearing them
Gain trust and grow your business with customer reviews.
Thanks for your comment.
Shipping cost depends on the destination and item quantity. You could check the shipping cost when you pay. But we have more discount on our website, you could use it when you pay.
Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further. Any problems, you can email service@zolucky.com or chat with us for further help.