I have ordered here before. There cloths are nice quality. The bust size is a little small.
Amazing experience and so easy to choose. Absolutely enjoyed it.
Site easy to navigate, wide choice of styles at good prices
Took a while to navigate the system but got there in the end
Everything was easy and of good value. My order came quickly.
Love the prints and style of clothes not many others carry These type.
Very thin material... more than a month to receive... will not order again
Thanks for your comment. Your order was delivered upon checking. It's the normail shipping time. Hope you could understand.
By the way, we did send the items as described.
Pls check your email address, we have contacted you to solve out your issue.
We will keep improving our services in the further. Any problems, you can email service@zolucky.com or chat with us for further help.
Want to wear MORE like these - so trying these for now and using them as INCENTIVE to lose some weight and REALLY enjoy these colors and styles!
The medium size is way too large and nothing fits.
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The items look beautiful and hope they are true to size.
Easy to shop. Still awaiting 2 pieces. Shipping can be kind of slow.
Have learned my lesson about ordering something without seeing it.
Thanks for your message. You can follow the description to wash it.
For more information on your order, please contact service@zolucky.com
Many thanks for your patience and I hope you enjoy shopping with us!
Loved the look of the dress and anxious to receive it.
Kind of long process. Have had trouble with on-line products having space, but no picture.
I wish you'd give rear views, also. Sizing info was confusing.
Thanks for your comment. We send the item as described.
We will forward your feedback to our department to solve out the issue asap.
We will keep improving our services in the further. Any problems, you can email service@zolucky.com or chat with us for further help.
I wish you'd give rear views, also. Sizing info was confusing.
The pants were not true to size. But I am keeping them.
Products are very disappointing! Didn't match pics
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The shopping was fine, except the clothes didn't show view from back or whole thing sometimes.
I did not have any problems. The T-Shirt was perfect.
Enjoyed the choices, pricing and ease of check out, discounts available.
Website easy to navigate and completely satisfied with purchases
So many tops to choose from and I haven't browsed the other categories
Did not realize returns had to be sent out of the US.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping, so we`ll compensate the buyer with a partial refund to reduce the buyer`s return cost. Sorry that you`re not satisfied with the solution.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I especially appreciate ability to view size chart below each item.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Zolucky has a rating of 3.4 stars from 5,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zolucky most frequently mention online boutique, customer service and good quality. Zolucky ranks 17th among Women's Clothing sites.
Thanks for your comment.
We will keep improving our services in the further. Any problems, you can email service@zolucky.com or chat with us for further help.