Zolucky

Customer Service was sorely lacking. I i had to dig through the website to find instructions on how to return an item. They responded with a confirmation of receipt of my request, but I noticed that my home address and email address we're now incorrect on their site. Funny because I received the items to the correct address and email confirmations we're also previously received. It's been 3 wks now and still have not heard from them about a return receipt.

No response after 3 weeks

Excellent website with great possibilities to choose clothes that I like the most and the right size, it is worth trying this online boutique. I already did and am satisfied with the service received.

I bought a pair of sports pants from this website, the material is fabulous and it adheres perfectly to your body. The glittery one is very classy and shiny, as seen in the ad photos. Can't wait to wear it to the gym!

I ordered. I paid. The delivery was in a timely manner. The clothes were fine. No complaints. They have a lot of cute things. I have ordered twice. I plan to order again. I recommend them. Good quality also. Dependable! Go for it!

Very interesting and appropriate online clothing store, quite a variety of clothing designs and accessories, very good customer service. The sweater I received looks exactly as it does in the photo on the website.

I found it to be the easiest website to buy clothes without having to worry about converting to your own country's currency. I just made my first purchase and waiting for my package. Easy to use and free shipping for large purchases :)

I bought a pair of sports pants from this website, the material is fabulous and it adheres perfectly to your body. The glittery one is very classy and shiny, as seen in the ad photos. Can't wait to wear it to the gym!

The skirt that I ordered on this website was wonderful, as seen in the photo. The flight is real, it is fine, it does not show anything and it is well finished, no loose thread or badly sewn. It is perfect, very comfortable

The merchandise took to long in arriving. The fabric was not as soft as I expected, but the designs are beautiful.The customer service is very good. Prompt in answering my request and very professional.

I asked about the delivery date of the merchandise.

The online service I received here was incredibly helpful and very easy. With their clothing styles they understood and showed me clothes that exactly suited my needs. The outfit I bought was for my daughter and is exactly what I wanted to find.

I asked for very comfortable and warm pants, good gender. I've been using them for months and they don't lose color or ball up the fabric. The knee area is given with use, as with all cotton pants. Very good value for money.

Wow, this website is really bad.
Clothing quality very poor.
Return process is extremely bad. They don't return the shipping charges plus you have to pay return shipping. They don't even give you the return address!

The items I have received were way smaller than their sizing chart says. Also, items come from China and they only offer a 15% refund rather than a full refund, saying it saves me having to pay to return the item to China.

My bathing suit had one of the straps sewn so it was permanently twisted around twice. I was told that there are no returns on bathing suits. I understood that I would not be able to return it if I didn't like the fit or color, but assumed that defective items could be returned. I knew this would be cheap clothing, but the fabrics that my dresses are made of are even cheaper than I had imagined. One dress is similar to the picture, but not the same and is not as cute as shown.

I was told that I could not return a defective item because it's a bathing suit. Instead I was offered a discount on purchasing something else, like throwing good money after bad.

Once the clothing was paid for, it was processed very quickly. Also had a good shipping time due to the distance that I am. The sweater was received in good condition and is as described, it fits me very well, I will return to this website very soon

Never again...

There advertisements and photographs are beautiful. The leggings I bought for my wife did not resemble the photos, it was poor quality, and stitching was coming undone. For returns customers pay the freight and duties to send the item back to Guangdong, China. My bad for not checking the reviews prior, there is a lot of well deserved bad press about Zolucky

I buy clothes from this online store more than anything else on the internet, it's easy and convenient, if you don't like it, just reseal the bag and fill out the online form to return it to the post office to have it returned to me without problems.

This is my experience with Zolucky: I ordered some very beautiful clothing on their Website and I have been receiving items from my order in separate packages. The clothing I have received however is definitely not what is shown on their Website. I was very disappointed because the clothing is a cheap imitation; some of it didn't even have the same patterns. When I reached out, I was given the option to send my order back to China for a refund. This would have cost around $30 to $40. The person with whom I corresponded said they could offer a 15% refund if I'd rather not ship it. I took that refund and just decided I'd have to take a loss and learn a lesson. Their customer service is very nice but it's not honest to advertise one thing and deliver another.

When received dress the fit was NOTHING like the picture. From all reviews it would not be advantageous for me to try and get my money back since everyone says it will be expensive for shipping back to CHINA. I should have researched this company better since it looks like they are under a couple different names. Quality is lacking in the cheap materials and fit.

Don't believe any of the positive reviews about Zolucky; they are scams just like the company. The clothes in the pictures are not what you will receive. Try to get your money back? Not happening. I only got a refund because I filed a complaint with my credit card company. Stay away! Stay away!

The prices are consistent, they also make discounts that are worth taking advantage of, and the clothes are really beautiful. You have to think about the size that is requested, the delivery time of the order is the only thing that would try to improve. Sometimes it is difficult to find the right size on the Internet, but here I had no problem.

Do NOT buy these clothes! They don't even come close to fitting, and several of my things did NOT look like the pics. Return/Exchange them? Nope. You must pay the postage fee to send them back to China and that's expensive. They offer 15% back if you don't send the products back, but don't actually tell you how to get that refund. Read the fine print and don't get bamboozled like I did. This is bad business, Joe Zolucky... BAD!

I placed an order with Zolucky, one item was not in stock, I canceled that item and only received a partial refund. The one item they sent me was supposed to be a knitted cardigan but I received a garment made out of sweatshirt material. If I wanted a refund I would have had to ship the garment back to China at my expense. Customer service should be called Customer disservice for this company. Don't do business with them, they practice in bait and switch and false advertising.

I responded to Zolucky, they offered 20% refund, up to 50% refund, I refused this offer as the goods were not what I ordered. Fortunately, I paid through PayPal, and PayPal after a review of the order refunded me the full amount. I did not keep the garment, Zolucky did not send a return label, it was not what I ordered, poorly made, so it went elsewhere. I repeat, don't do business with this company.