Zolucky

Clothing with excellent designs and quality for a low price. Fast service and excellent customer service, what more could you ask for? I am delighted with each purchase made on this website and of course I will repeat.

It was not obvious that the product was coming directly from China to the customer; therefore, taking a longer time. The worst part was the return policy. Read it first before ordering. Not easy and can be costly.

Very happy with what I received from this website. I have been communicating and they have been very helpful. I will definitely buy more here in the future and will also recommend it to my friends. Thank you!

I have ordered 4 dresses with your online boutique so far, I loved all my dresses. I had a problem with one of the dresses and you all were extremely quick to send me a replacement to make sure I was satisfied. Recommended.

I am looking forward to receiving my items. Since this is my first order I am hoping they all fit.

The first 3 items don't fit at all. Much too small. Your sizing chart if way off. The other 2 items are fine.

The best thing about this boutique for me are the pants and suspenders where everything is of good quality and fits me well, I just had to shorten the crotch of the pants to make them fit. Very comfortable to wear when driving.

Sizes do not conform to U.S. sizes. Return system is terrible. Have to pay for shipping again to return it to China, which exceeds the purchase value, or they offer a refund of 15% of purchase price to keep it! Total rip off!

Already explained the poor return process.

My cousin gave me a dress bought in this online boutique. It is long and the fabric is very soft! It has a shape that fits very well at the waist as seen in the image, I am very happy with this detail.

Buy a wool coat in this online store. I am pleased to see that wool is once again a more popular fabric. I refuse to buy or use fleece because it is basically a petroleum product and it is bad for the environment.

I ordered two items on December 14th. One item was finally shipped December 27th and the other has been "delayed due to back order" for another 15-20 days. It is now Jan. 5th, 2021 and my "shipped" item has not yet entered the US based on the USPS tracking number given. I requested the other item be cancelled and a refund issued twice in the past five days with no response.

The illustrations are excellent, but one cannot judge it until I receive the goods!
I guess I ordered the wrong size since one of the tops I ordered were very wide and large. Sleeves did not fit. However, they gave me a 15% credit, which helped since I had to hire a seamstress to alter the top. It cost a great deal more of course, almost as much as the top itself. However, the last casual top was a medium and was packed in. A L size bag. A mistake?, but it turns out that the medium fits me fine. The third top, I had to shorten the sleeve and top.

I received some of the tees I ordered thru Zolucky. This was my first order. I found that the sizes on the tees were inconsistent. One brand fit well and the other I couldn't even get over my breasts! All the same size. I don't see any way to know what brand it is when you order it so I will not be ordering anymore. Also they are coming at different times and you only have 15 days to return. Don't want all the individual shipping costs to return.

After a 3 week wait to receive, the items were a huge disappointment.
1) The shoes are similar but, not identical colors to those pictured on the website and they were too large.
2) The shorts say linen and cotton. Instead they are clearly polyester. They are stiff and do not have the hand or the drape of a linen cotton blend. The weave is very tight and the thread is very fine unlike linen and cotton where the drape is created by using thicker yarns and a looser, airy weave. They don't have the shading and textural interest that is a natural characteristic of linen clothing.
3) The shirt is see through. On the website it's depicted as opaque. In reality, it's poorly made, the design is surface printed to the fabric and the polyester fabric is see through.

Once a return was initiated, they sent me an email saying the return shipping address is Guangzhou, China! Offered a 15% refund for product that was clearly not as represented. Unbelievable.

Initiated a return. The response clearly indicates that their business model counts on purchasers deciding it's too much hassle to return:

This is the response,
"Sorry that you are not satisfied with the item(s).
Please note that customers must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.
Our return center is located in Guangzhou, China.

According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.

Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

If you still want to return the package, you should email us for a return label within 7 days, the aforementioned deadline. "

Usually I love shopping Zolucky but this time things went a bit awry. Two of the tops I ordered for a friend were just as pictured and described. The third too, a long sleeved one suited for colder winter weather, was substituted with a different pattern than was ordered. The colors and geometric pattern was not something my friend would wear so I donated it to a charity. The substitutions are not always as good as the ordered product. I would like a credit to my account instead.

Incredible service and attitudes, the online store is organized and easy to navigate! This is not my first time shopping here, I just wanted to start showing how much I love this online boutique! Thanks!

I like how the fashions look, and the fabrics are great, but they are low quality in how they are being put together. Strings dangle, the coats are not lined. Another problem I have found is that the sizes are much smaller than American sizes. So if you are a medium size, order a large, rather than finding the clothes are too small.
However, I have found that most of the fashions are good, and at times the quality is excellent.

The entire purchase process was perfect, without any problem. I had to make a size change and it was very simple. I will send an email saying that it would take a while to answer but I think it was only a couple of days and the whole process of change was not more than a week.

I do like looking at your many coices, and ordered twice now. I guess I'm just too old, because nothing looks the same on me as it does the models. I'm 58,5 foot 6 and 122 pounds, but I had to order large pants, so the legs are way too big. It's disappointing. The quality is pretty good, and I kept all but one pair of pants. But I sure don't look as cute as the women modeling the clothes.

Finally, there is a way for ordinary people to enjoy beautiful dresses easily and inexpensively. What I love is that you can choose to wear a dress for one month and thus easily buy another one for the following month. Very happy to shop here.

This website is perfect, I can't live without them. The price is reasonable and the clothes, especially the dresses, have a quite diverse design, yes, a lot of style, I heard this from my friend and now I always buy clothes in this online boutique!

I ordered some shirts and earrings which finally arrived 70 days after I had ordered them. With the exception of the earrings which were exactly as the picture the shirts I ordered bore little resemblance I ordered shirts and blouses arrived mostly with a different pattern than was shown on the site. The site is in Italian deceiving the customer when the products are Chinese and of awful quality!

I tried to return some items due to the fact they didn't fit. I requested a password reset several times and it was never sent to my email. They give only 3 days from the date it is received to return items and there is not turn around time to return what doesn't fit if a password reset is never sent. The sizes aren't true to what they show and the quality is not what I thought it was going to be. A large is more like a medium compared to stores.

Zolucky is a website with helpful staff that offers clothing on the internet with a well organized and easy to use page, the clothes I ordered in general met my expectations, given the price is much more than I expected!