• Zoom Web Media

Zoom Web Media

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Overview

Zoom Web Media has a rating of 3.2 stars from 186 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zoom Web Media most frequently mention digital marketing, entire team, and great job. Zoom Web Media ranks 8th among Website Development sites.

  • Shipping
    3
  • Returns
    3
Positive reviews (last 12 months): 0%
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Neutral
1
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34
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How would you rate Zoom Web Media?
Top Positive Review

“Great Team!”

Sandro P.
10/30/15

This is a great team of website builders. I was initially contacted by Max.He then put me through to Allen, who got my website designed and executed. Completely happy with the result! I highly recommend these guys.

Top Critical Review

“Warning Scam they will kill your business”

Scott M.
4/7/20

They will kill your business. Hits went from 1200 a month to 300 month. Web page never completed properly. Carded me for 5 years domain registry fees and only received one. SEO work was a disaster. I could go on and on. It may take a class action law suite to straighten these guys up.

Reviews (186)

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web media (64) marketing company (22)
Thumbnail of user frankf33
Canada
1 review
3 helpful votes
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October 20th, 2015

I worked with ZoomWebMedia this summer for our website www.midearth.ca. Nikita Nukerjee and her design team did a great job for us. I loved the work Nikita and her design team did. Nikita is efficient, responsive, and a joy girl to work with. She is a great team leader and a nice listener, which allowed her to take our vision and execute it pretty well. In the end, the website she and her team built for us exceeded our highest expectations. Thanks again, Nikita!

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Thumbnail of user helenm96
Australia
1 review
3 helpful votes
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April 6th, 2016

The friendly yet persistent sales team at Zoom are happy to call you whenever they see fit - They don't speak to you at all if you ask for a refund.
I withdrew from their 'Special Offer' package because the telephone sales story didn't match the written contract / Invoice which was sent after I'd paid the $450 deposit. At that point there was no acceptance of a design format, no images provided by me, no logo or text were supplied to begin the work - No work had been done at that point.
A year later, they still don't reply to my emails, they seem un-contactable by phone in SA - only an answering service - no call back, contact via webmaster the same - no reply. They don't even call me to state their case if they believe I am wrong to request a refund. This seems to be a deliberate policy of avoidance and 'one way traffic'. This is not a good company to deal with, bad business practices effect small businesses like mine and I'd never dream of treating a client this way. Deplorable behavior Zoom...

Thumbnail of user geoffreyf7
Australia
1 review
12 helpful votes
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April 21st, 2014

Paid them half their fee to develop a web site for me years ago. They failed. I didn't pay any more (got nothing from them). Since then "james" has pestered me with phone calls, and even set up conference calls with others who he regularly pesters. Don't consider for 1 second getting involved with these bunch of crooks. And by the way when you read their supposed "good" reviews, you will quickly see they are fakes written by ZWM because their English is bad. They appear to have office in a number of countries. Thoise are fakes too. When you ring the numbers you get a recording that the number no longer exists. A little while later you will get a call from their Calcutta office. All of us who have been scammed by them should start a campaign to have them outlawed from TradeIndia for example and all other marketing platforms on the web. These are the sort of businesses that give the web a bad name and they need to be put out of business.

Thumbnail of user gurnamp
Canada
1 review
8 helpful votes
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June 18th, 2015

Zoom web media did not deliver what they promised. Paid them advance money in Nov 2014. Promised me to do the following.
5 Keywords, Competition Analysis, Site analysis report, Keywords Analysis, Meta Tags, Robot. Txt, Google Analytics, Google Webmaster Tool, Canonical Issue Solve, Google Local Listing, Directory Submission, Blog Commenting, Forum Posting, Social Bookmarking, Search Engine Submission, PR Submission, Classified Ads, Blog Posting
Paid them second installment in December 2014. Promised to pay the balance after I see the result. But nothing happened. They chose the wrong keywords. Asked them to change my keywords. Never returned with new keywords. Contacted me to pay them the balance. I refused to pay until I see any results.
No results so far (June 2015). I am asking for the refund. They are not replying to my emails.

Thumbnail of user chism
GB
1 review
8 helpful votes
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December 22nd, 2016

PLEASE do yourself a favour and DON'T trust this site they have lied all the way through the sales pitch...
Safe to say they promises you everything and deliver NOTHING!
QUICK TIPS.
Try and call the number that calls you (incorrect Number)
Try calling the numbers on the website? (Joke)
SIMPLE
DO NOT USE AND YOU WILL BE BETTER OFF IN YOUR POCKET!
Told I would receive a refund and they have vanished not a trace RONNIE is a Crook as are the rest of the lies and team members DO NOT TRUST>>!

Thumbnail of user patm110
Canada
2 reviews
8 helpful votes
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August 23rd, 2016

Buyer Beware! If I could, I would rate this as 0 Stars. I was contacted by someone to offer me their SEO services. After a well rehearsed explanation, I have decided to give them a shot for the agreed to $499.

Within a few days, I had received a call that my current website is no good and that I would need to have a new website designed in order to have Zoom Web Media do what they originally were supposed to do. I had Zoom Web Media explain to me, what they would do and how much, I had agreed to a further $849.

However something about the process just struck me wrong, so I called into my Visa company to check the charges. The original $499 turned out to be well over $500 and the $849 was closer to a $900 charge. I called to cancel and get my money back, this is where this process really got fun.

I had to waste my time making multiple calls just to be hung up on, passed around to "managers", accounting departments and so on. After repeated attempts and multiple threats of bad press and about 4 months later, I finally managed to get $799.66 back. I have been dealing with these clowns for over a year now to have my full refund returned. I still do not have my full refund and probably never will.

The worst company that I have dealt with. PERIOD!

Great for anyone who would like to be frustrated, annoyed and being taken advantage of. Can be very entertaining if you like con artists, and liars.

Thumbnail of user parveshb
India
1 review
0 helpful votes
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December 19th, 2018

I have been In touch with Zoom Web Media around last 8 months because 8 months ago i assigned them work and they had provided much such a master piece. ZOOM developer, designer made a beautiful as well as elegant website after that I asked them for SEO and within 4 months they achieved Good rank and higher rate of traffic towards my website.

Thumbnail of user karanm18
Canada
1 review
13 helpful votes
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September 7th, 2018

I will never ever recommend Zoom web media, they are big time liars. First they will promise you that they can take the yearly payment in 4-5 installments, but once you get enrolled with them with 1st payment they will call you and say that they need full money within a month. They will promise you so many things upfront but once you get enrolled they will never full fill those.
I am Mortgage agent and for my they keywords plays a vital role for searching my website. I provided some keywords to them but they never used those, they used there own big keyword searches that none of us will use to search for a mortgage broker.
If a client is looking to get a mortgage, they will directly put a mortgage agent or mortgage broker in GTA or in any area, but what key words they are putting is "Pre-approval of mortgage in GTA". If you miss any of these words you can't find my website.
They promised my that they will be making you-tube video but that never happened.

Attached is the screen shot of one of my email conversation with these people.

In short, better to hire any professional in your own country but never hire Zoom web media. Don't trust them.

Thumbnail of user ashishj11
India
1 review
0 helpful votes
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October 23rd, 2018

I am an NRI who runs a small laundry service in the Canada. My business was not doing well for the past few months and I was planning to mortgage my home for arranging additional capital to fund my wash and fold dry cleaning service, until one day I came across a digital company known as Zoom Web Media, who provided me with effective SEO (search engine optimization) services that revived my web traffic and the revenues as well.

Thumbnail of user dragonsmagicgames12
Iowa
1 review
0 helpful votes
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October 25th, 2023

Worst customer service, harassing phone calls, verbally abusive on the phone, lied to us on the phone about our own business, and us not having a website.

Tip for consumers:
would never do business with

Service
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Thumbnail of user venkateshamv
New Zealand
1 review
3 helpful votes
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August 7th, 2018

I had recently set up my business web site (restaurant) through zoom web media 2 months back, since then i was getting spam and escort pages getting down loaded when customers searching my restaurant,
THEY ARE GOOD FOR NOTHING PLEASE DON'T GO THROUGH ZOOM WEB MEDIA,
Venky

Thumbnail of user chamkaurs1
Canada
1 review
3 helpful votes
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March 30th, 2016

I was promised first page ranking in my chosen area with 4-6 weeks. It has been over 10 weeks and my ranking has hardly moved (except one keyword in a limited region). I was told they need another 4-6 weeks as the original developer was not doing his job and they have a new one. Then I paid to make my site mobile friendly and some w3 validator work. I explained how my website is setup and the guy said no problem, they would be able to do everything and took my money. After few weeks they said they can't do it due to site restrictions and wanted me to pay them to develop a new site. I refused. Then they came for the next payment and I refused as they have not delivered on their promise. The guy showed me a w3c logo they put on the website (which I could have done myself in less than 2 minutes). The validator still shows same errors. So, they have not done any work at all. The guy wanted me to make another payment but when I questioned him about the original promise, he said it was not a correct promise. When I asked him about why I should trust him with more money, he started making same promise. I recommend that you stay away. I actually would like my money back as they have hardly done anything but I don't expect them to pay me back.

Thumbnail of user sofiab29
India
1 review
1 helpful vote
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August 26th, 2018

I am really satisfied with my website ranking... also i am getting huge customers for my business. I am really happy with their service. Thank you so much. Highly recommended!

Thumbnail of user chrisb443
India
1 review
2 helpful votes
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July 2nd, 2018

Fortunate to work with Zoom Web Media. Lovely work environment. Great mentors. Great Team, Great Experience!

The best part is the enthusiasm and the creativity of the team.

Thumbnail of user nigeln20
Canada
1 review
10 helpful votes
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February 14th, 2020

Bleed you for money then stop working. Deliver far short of what was promised. They do not answer their phone or email. No response to registered letters.

Thumbnail of user jacquih3
New Zealand
1 review
8 helpful votes
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May 17th, 2016

I received a phone call about a month ago from Zoom Web Media just before heading overseas for a holiday. As soon as I was back in the country they phoned again... and again... and again. I told them I wasn't interested in signing any deals and after trying to get the salesman off the phone for over half an hour I asked them to send me an email with the information so I could read their proposal in my own time... BIG MISTAKE! They phoned me on my mobile and landline more than 10 times some days including the weekends. I began to stop answering my phones as I was tired of listening to them. They still phoned me and after I was quite rude and hung up (I had been as polite as I could up to this stage) they still phoned me. I told them even if they were the best company in the world I now would not deal with them and told John (he said his name was) that I was going to hand up which I did. A short while later I received another phone call from a woman this time to tell me john had been fired and she would be fired too and I should sign with them. She pretended to cry next which is the most ridiculous tactics I have ever come across in a sales pitch.
I'm just so glad I didn't sign up with them in the first place. I hope they don't phone again!

Thumbnail of user scamb7
Canada
1 review
5 helpful votes
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March 17th, 2017

Do a simple google search, all the bad reviews will come up, all the good reviews have an IP address out of India. DON'T give these scammers any of your money

Thumbnail of user saqiba6
Canada
1 review
13 helpful votes
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May 31st, 2018

They sell you website and digital marketing and when you have paid via paypal, they start having loose motion. I got my money back through contacts and filed a police report with RCMP and FBI...

Thumbnail of user daves152
Dave S. – Zoom Web Media Rep

The allegations made against us are not at all true. As a professional digital marketing company, we believe in transparency and ensure every prospective customer is happy with us.

There is no point in posting this review when we have made the necessary refund.

Frankly speaking, we don’t believe in usurping client’s money rather we stay by their side and make their dream come true. We make it a point to deliver on time service of highest standards. We know how to live up to our customer’s expectations and above all what we commit we mean that. We would ask you to kindly withdraw your review from the site and help us foster a robust relationship.

Thumbnail of user jaideepc
India
1 review
3 helpful votes
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March 29th, 2017

I have been working at Zoom Web media full-time. Good environment to work. Everyone is helping here. Joyful environment.

Thumbnail of user francel5
Canada
1 review
1 helpful vote
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December 8th, 2015

Allen Watkins has given us great service and can always answer our questions and help out!
Thank you!

Thumbnail of user satnarayans
India
1 review
0 helpful votes
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October 20th, 2015

Thanks to the folks there at ZWM. The Social Media presence looks great. Now let us see if we actually receive traffic.

Nice and clean work.

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Value
Quality
Thumbnail of user tonyw110
Canada
1 review
8 helpful votes
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January 30th, 2018

Title says it all. Unrelentless support workers outsourced to save on their costs. 0 knowledge of their product and services.

Thumbnail of user daves152
Dave S. – Zoom Web Media Rep

The allegations made against us are not at all true to our knowledge. As a professional company, we know how to give top priority to our clients. We believe in taking appointment prior to calling our customer and make sure the customer ‘s needs are taken good care of. We not only live up to their expectations but also foster a good relationship. Frankly speaking, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records.

Thumbnail of user buddyb15
India
1 review
3 helpful votes
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June 18th, 2018

Very skilled and professional working people, the company have many sections spread across many countries.

Thumbnail of user kalpatel1
Georgia
1 review
1 helpful vote
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September 30th, 2023

I used Zoom media for developing 2 websites and took full payment and now will complete the work and no one will respond

Thumbnail of user jeanpascalt
Canada
1 review
1 helpful vote
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November 5th, 2015

I had a good experience with Allen! He gave some good advices and good propositions to fit my expectations. Very good service! Thanks
Jean-Pascal

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From the business

We are Zoom Web Media, a reputed and dynamic Digital Marketing agency based in Houston, Texas, USA, with overseas office in UK, Australia, New Zealand and Canada, and a delivery center in Kolkata, India, offering most innovative and effective End-To-End Digital Marketing Solutions to our clients from different parts of the world.

We provide following services:
# Web design & development
# Websites (e-commerce and business websites)
# E-commerce Solutions and payment gateway integration
# Mobile Applications
# Social Media marketing
# Search Engine Optimization (SEO)
# Pay Per Click services (PPC)
# Online Reputation Management (ORM)
# E-mail Marketing
# Content Writing
# Content Marketing
# Video Marketing
# App Store Optimization (ASO)

Business History

After making a grand introduction in the arena in 2010, we have tested the waters and today we are completely prepared to deal with any challenges. We are never content with only remaining in the comfort zone. We have constantly challenged ourselves, ventured outside the well known territory, taken the least treaded path and always thought outside the box. This has resulted into not only impeccable work reputation, but existence of some of the most innovative and dynamic Digital Marketing strategies. Unlike our competitors, we do not believe in getting more customers at whatever way possible. Zoom Web Media’s aim is to create a nice, friendly and trusted relationship with our clients. To that end, we have created this eclectic mix of superior technology, best experts and rarely available individually customized digital marketing solutions including state of the web design and development process. For us, digital world is not just a place to survive and earn profit, rather it is our garden to beautify, maintain and experiment with. So, along with marketing, we offer assistance to digital needs like responsive web design and development, mobile apps development for different operating systems. At Zoom Web Media, we do not only dream, but strive to make that dream successful. We have our goals set for both immediate future and long term. To know about our uniqueness, specialties and strength please check “Our USPs”, “Life at ZWM” and “Our Team”. For more, please go to our Facebook, Twitter and G+ pages.

Company Representative

Thumbnail of user daves152
Dave S.

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