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How would you rate Zynga?
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Florida
1 review
2 helpful votes
Follow Jan T.
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Bots and rigged poker
September 17, 2022

I've been playing this site for some. I could live with the constant and increasing forced adds but the poker has been inundated with bots and rigged hands. What was wrong with fair legitimate hands. The game is slanted to poor players and
People that go all in on every hand. After losing to higher flushes and full houses constantly to players that normally would never stay in its obvious the game is run by bots to make sure you have to buy more chips. NEVER EVER ACTUALLY BUY chips. Go to a real legit game and stay away from this one. It gets so frustrating to consistently lose good hands to crap that it's just no fun. Shame cause it was a good game.

Date of experience: September 17, 2022
California
2 reviews
17 helpful votes
Follow daniel k.
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Zynga has stolen billions and billions of dollars from people around the world. You lose 99% of the time to their bots, but even if you win, Zynga takes 25% of the pot in rake. I won 25 million in a pot and Zynga took 7 million in rake which approximates 25% of the pot. Google and Zynga are collaborating with each other to steal money from you and make themselves richer. There is no deck and there is no shuffle. Every hand is predetermined and designed to trap people into investing as much chips into the pot as possible. Then when the site steals your chips, the site will beg you to buy more chips. These people don't deserve your money. They deserve to be in prison. I pray one day that actually happens.

Date of experience: January 23, 2021
Tennessee
1 review
0 helpful votes
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I am so incredibly unimpressed with Zanga's quality assurance commitment because there's not a day that goes by that this app does not function properly. You guys really need to get somebody who knows what they're doing to get this application together. I would be very embarrassed as a company and you should be for putting out a product that Works, but causes almost as much discomfort as it does fun just trying to deal with it to play the stupid game. If you think I'm over exaggerating, I'm not. And I'm sure there's 1 million or two or three that feel the same way. Literally, every time I play the game, I didn't get a message saying you've been waiting 16 hours for your opponent and it sends me a nudge message. This is only one of many many glitches. I just played the game on my phone and now it says I either need to login on the Facebook app or login to play but neither link works. These are only two of many glitches and that is not an exaggeration. I love the game, but get your $#*! together.

Date of experience: December 14, 2023
Arkansas
1 review
6 helpful votes
Follow Dan S.
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Well this won't y ake too long. This is the most pitiful excuse of a poker site in the world...and I've played most of them, both free sites as well as real money sites. The bottom line is simple. Their software is capable of creating a scenario where any random have will beat all others at any given table, especially against any player short stacked at that particular table. Since I used to play on real money sites that were regulated and had to prove " random hand generation", this site is the polar opposite of random. Since the site doesn't generate revenue unless the players buy chips so they can play, the site makes sure with their software that EVERY player goes broke and left with the only option of buying chips if they want to continue playing. It's by far the most frustrating game on this Green earth, and if you wanna play on the site, you must be willing to spend money on a regual basis, regardless of skill level. DONE!

Date of experience: May 13, 2023
GB
1 review
4 helpful votes
Follow sy h.
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This is regarding the poker. Stay away from this site its completely rigged with programmes and zynga admin that prowl the room and take your chips, if they don't succeed in doing it through gameplay they will just empty your account by saying u broke the rules. I have spent alot of money on this game and been totally cheated. I would love to take action through the law but not to sure how to go about it as im in england and we have different laws here. I have contacted the english gaming laws and they have told me if it was in this country they would of put a stop to it.

Date of experience: August 14, 2011
Michigan
1 review
3 helpful votes
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Everything's fine until it isn't. If you have any questions about any game, forget it. They do nothing to help and just refer to other websites that have nothing to do with your question. I was a player of WWF for as long as it was on Facebook and I gave it up due to NO help from "customer service" Play at your peril and if you buy coins plan on losing them

Date of experience: April 14, 2023
Florida
2 reviews
1 helpful vote
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Zynga doesn't care
January 30, 2023

I recently earned over 7 billion dollars and was due over 900 points for a free spin. The points didn't arrive and my emails gave zero results and was told it was over and do not reply anymore. Very sad. With over 50 billion in my account the rewards of $230 million are insulting

Date of experience: January 30, 2023
New Mexico
1 review
2 helpful votes
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There is no customer service of any sort with this company. It's a take your money, screws you over and a never es the problem company. Their games don't load properly and crash multiple times a day. If you do choose to play their games do so with VERY low expectations, LOTS of time (some of their crashes take up to twenty minutes to restore) and DO NOT BUY ANYTHING! I've lost a lot of money thanks to their so called "glitches" with no way to find help or report the issue. Yes they show a site that they claim "Helps" the customers through questions asked and answered by other players... Pathetic. It's a fob off on responsibility on their part. I'm not the best with computers but I know enough to know when I'm getting screwed.

Date of experience: December 22, 2014
Cyprus
1 review
1 helpful vote
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$#*!ing Cheating
December 4, 2022

$#*!ing scam, i hope your game gets banned you $#*!ers,you cheat people to buy chips with real money and then when you play,the weakest hands on the table are winning the strongest ones. How can a single $#*!ing pair win a straight? How can a flush beat the full house.or a straight to win a flush? Fix your $#*! you $#*!ing $#*!s i hope you get banned really soon.

Date of experience: December 4, 2022
Illinois
1 review
2 helpful votes
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This company needs be turned into better business bureau. I have bought coin packages and some times don't get what I bought. And other times it's like you constantly loose.

Date of experience: July 25, 2023

Overview

Zynga has a rating of 1.2 stars from 135 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zynga most frequently mention real money, customer service and full house. Zynga ranks 927th among Games sites.

service
55
value
53
shipping
22
returns
28
quality
42