Bright Cellars Questions & Answers

121 reviews

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Here’s what consumers have asked with answers from Bright Cellars staff and previous consumers.

5 questions answered

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Question:

Does the package/box advertise that there is alcohol inside?

Answer:

Yes! And they left it on my porch without calling me. Fortunately, I noticed the email before it was stolen

By Polly H. over a year old

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Question:

Can i try it for a month with out having to sigh up for a monthly subscription ? Can i try it for a month with out having to sigh up for a monthly subscription ?

Answer:

Yes and No. While the company would prefer not to, for obvious reasons, they are also very customer service oriented and will work with you.

By M C. over a year old

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Question:

Most of the reviews that i have read state that the wine is bad and that canceling is very difficult. i just signed up and wish i hadn't. Most of the reviews that i have read state that the wine is bad and that canceling is very difficult. i just signed up and wish i hadn't.

Answer:

Sorry! It's going to take forever for you to get in touch with them but I would go ahead an write concierge@brightcellars to put in a cancellation.

By Polly H. over a year old

Question:

How do i completely cancel my account with bright cellars? How do i completely cancel my account with bright cellars?

Answer:

Just send an email to the concierge asking them to cancel. They will reply asking if you'd like to postpone your shipments. Just say no, you want to cancel. And they will cancel your account.

By Kate B. over a year old

Question:

How long does it take for the package to be delivered after you order it? How long does it take for the package to be delivered after you order it?

Answer:

4 to 5 days. It is usually pretty quick. They definitely keep you posted and supply tracking info so you are up to date.

By Tambre R. over a year old

Question:

I am a widow and live alone. i just signed up for the cheeses, but did not know the shipments were for every month, it is impossible for me to eat

Question:

I joined the club about 3 weeks ago but forgot how it works. am i automatically shipped 2 bottles each month that i pick or that you pick for me??

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Bright Cellars Questions & Answers

Does the package/box advertise that there is alcohol inside? Does the package/box advertise that there is alcohol inside?

Can i try it for a month with out having to sigh up for a monthly subscription ? Can i try it for a month with out having to sigh up for a monthly subscription ?

Most of the reviews that i have read state that the wine is bad and that canceling is very difficult. i just signed up and wish i hadn't. Most of the reviews that i have read state that the wine is bad and that canceling is very difficult. i just signed up and wish i hadn't.

How do i completely cancel my account with bright cellars? How do i completely cancel my account with bright cellars?

How long does it take for the package to be delivered after you order it? How long does it take for the package to be delivered after you order it?

I am a widow and live alone. i just signed up for the cheeses, but did not know the shipments were for every month, it is impossible for me to eat

I joined the club about 3 weeks ago but forgot how it works. am i automatically shipped 2 bottles each month that i pick or that you pick for me??

Can’t see your question? Ask to get answers from the Bright Cellars staff and other customers.

Does the package/box advertise that there is alcohol inside?