Desigual Questions & Answers

Here’s what consumers have asked with answers from Desigual staff and previous consumers.

2 questions answered

50% answered in 1 day

Question:

Hi, i am reading reviews about desigual saying money is no refunded when returns are made. i am about to return two tops. are these reviews true because in case i will not return them. regards marisa Hi, i am reading reviews about desigual saying money is no refunded when returns are made. i am about to return two tops. are these reviews true because in case i will not return them. regards marisa

Answer:

They never delivered my dress but won't reply to my requests for a refund

By Fausta W. on 8/17/23

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Question:

After 7 weeks i am still owed a refund. i have sent innumerable emails and made phone calls. what more do i have to do to get a refund? After 7 weeks i am still owed a refund. i have sent innumerable emails and made phone calls. what more do i have to do to get a refund?

Answer:

If they do, let me know because they don't answer my requests

By Fausta W. on 8/17/23

Question:

I am waiting for a refund

Question:

Is this site authentic? i ordered and was charged. received an email saying they received order and payment but no email saying when delivery is.

Question:

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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