DressWE Questions & Answers

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Here’s what consumers have asked with answers from DressWE staff and previous consumers.

105 questions answered
32% answered in 1 day
Question:

I made two orders. my order numbers are 182070 and 182067. my email address is sarahawuni13@gmail.com

Answer:

Dear Sarah, Thanks for your question here. I have informed your questions to our representatives and you will get a reply shortly. If you have any other questions, please directly contact us at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team

By Summer Y., Dresswe Sales Presentation
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Question:

Good day. i am in the process of ordering a wedding dress from this site and the address on the receipt for the payment information is different to that indicated above. would you suggest that i still proceed with this payment or not? can i trust this site and the payment details?

Answer:

Hi, Nadine, Glad to hear from you. Very sorry to reply so late. Yes, it will showing a different address information when you choose to pay with west union, but please take it easy, it doesn't matter.we can accept your order and your payment.If you have a paypal account, we suggest you pay with it, believe it will give you a more security guarantee. If you have any questions please send email to info@dresswe.com or service@dresswe.com, Have a nice day! Dresswe.com

By Summer Y., Dresswe Sales Presentation
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Question:

Answer:

Hi, Kenya, If you give me your order No., We will give you an affirmatory answer. Yes, It depends on the shipping method you chose will take from 5 days to over 2 weeks. Have a good day! Dresswe.com

By Summer Y., Dresswe Sales Presentation
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Question:

Answer:

Unfortunately, I would replace the dress today. I ordered a few dresses two months before prom, and received only one, and the quality was low. I hit a brick wall trying to communicate with 'Susan' in China. And, if you do receive it late, it is difficult and expensive to return it. Good Luck.

By Debra P.
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Question:

Are the gowns true to size in us sizes?

Answer:

Dear Karen, Thanks for your question here. If you want to order from our site. Our suggestion is that you should refer to our size chart so that everything would be fine. If you are not sure about it, you could also go to our live chatn and our representative would give you suggestions, Any other questions, please feel free to let us know at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team

By Summer Y., Dresswe Sales Presentation
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Question:

Answer:

Dear Skey, Thanks for your question here. We have a huge amount customers around the world and they alol speak highly of us. If you want to order, I suggest you choose the size according to our size chart. Of course, we could make the dress according to your requirements, just fill in your requirements when you are placing your order. Thanks. If you urgently need the items, we suggest you use the fastest shipping. Any other questions, please feel free to let us know at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team

By Summer Y., Dresswe Sales Presentation
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Question:

What is phone number for questions about placing an order?

Answer:

Dear Peg, Anything about placing an order you can contact us at 86-29-82016892, or you can send an email to info@dresswe.com or service@dresswe.com Have a nice day, Dresswe.com.

By Summer Y., Dresswe Sales Presentation
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Question:

How are the plus size dresses?

Answer:

Hi, dear friend, Thanks for your question here. All the dresses are made in good quality. As for the size, please kindly check our size chart before any order is made. Any other questions, please feel free to let us know at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team

By Summer Y., Dresswe Sales Presentation
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Question:

If i want to upgrade the shipping after my order has been placed is that possible.

Answer:

Hi, dear friend, Thanks for your question. Yes, that is possible if we haven't shipped your order. If you have any other questions, please directly contact us at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team

By Summer Y., Dresswe Sales Presentation
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Question:

Has anyone ordered this dress 'vintage lace asymmetry hemline middle sleeves a-line v-neck backless evening dress', if so please let me know how it was. i'm looking for a homecoming dress to slay.

Answer:

Dear Customer, Thank you for the question here. For customer reviews, please feel free to visit below link: http://www.dresswe.com/reviews/ Thank you. Any questions, please feel free to email us at info@dresswe.com. Dresswe Team

By Summer Y., Dresswe Sales Presentation
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Typical questions asked:
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