The site looks a little to god to be true i am getting married in june of 2016 and have my eye on a dress but to scared to order especially since i want to customize the dress has anyone on here had a dress customized and what is your experience with the dress and the quality is it worth it?

asked by Skye N. on 10/25/15

14 Answers
Thumbnail of user summery

Dear Skey,
Thanks for your question here.
We have a huge amount customers around the world and they alol speak highly of us. If you want to order, I suggest you choose the size according to our size chart. Of course, we could make the dress according to your requirements, just fill in your requirements when you are placing your order. Thanks. If you urgently need the items, we suggest you use the fastest shipping. Any other questions, please feel free to let us know at service@dresswe.com or info@dresswe.com.
Have a nice day.
Best regards,
Dresswe Team

Helpful  (-1)
Thumbnail of user nikkim11

I custom ordered a dress 4 months before my wedding. The order was held for 45 days, before they ever processed the order. They emailed to verify measurements. When I received it 2 WEEKS before the wedding, it was the wrong length, the wrong color, and the measurements were not even close. Customer service offered a $20.00 refund.
This company is HORRENDOUS!

Helpful  (2)
Thumbnail of user shans4

Noo run as far as you can! Don't subject yourself to this scam. The quality is bad - that's is if it shows up within 6 months of the expected delivery date.

Helpful  (2)
Thumbnail of user denisek10

I would not order a wedding dress from this site. I ordered a couple dresses sometime ago, they sent the wrong size and the dresses were cheap looking. Do yourself a favor and get your dress elsewhere.

Helpful  (1)
Thumbnail of user adellal1

If it looks "too good to be true" it usually is. The quality of the dress we ordered was pretty good, but I followed their sizing chart to the tee and still the size and the sleeves were wrong! The company refused to return our money or replace the dress. I filed a grievance dispute with the company, with PayPal and all I got back was $10.00 that's right TEN DOLLARS! They do take custom orders, but their way of measuring is different then ours and their sizing is also different. I know it is very temping to buy because of the price, but seeing a dress and trying it on is a plus!

Helpful  (1)
Thumbnail of user marthac35

Oh my goodness -Stay away from these people and this company! The measurements are WAY off, way too small, I ordered another dress planning on returning the first dress. Got the run around -"there is a the time restraint, ", but you can't get satisfaction-or money back! Stay away!

Helpful  (1)
Thumbnail of user michellec78

Beware. This site is a ripoff. Don't order fron here is you value you American dollar. They won't issue a refund either. You're not going to get your order. THESES ARE CROOKS!

Helpful  (1)
Thumbnail of user heidihs

Stay far away from this company! Dress size too small color is wrong and will not refund your money except for a portion of it the delivery time is superlong not a very reputable company I will not be buying from them ever again

Helpful  (0)
Thumbnail of user deannad10

I ordered from this company and had a problem with the dress. So far costumer service had been working with me and have promised me a refund. They seem to be honest about this. I will let you know as soon as I receive my refund.

Helpful  (0)
Thumbnail of user mariaf32

: I ordered a custom size and it still arrived 2 sizes too small. I gave a bustline measurement of 38 inches ( I'm a 34 D bra). The bustline of the dress that came barely measured at 36 inches and the band size (it was an empire waist) was 32. Plus the sewn in bra was above my bustline. I purposely gave them an extra inch in the waist and ordered a 31 inch. The dress measured finished at 31 inches. If you know anything about dress making you don't sew a garment to the exact measurement, it should have at least an inch to breathe! If you order I'd order 2 sizes up. Even if it is a little big you can at least have it taken in but that doesn't explain how the bodice was cut 3-4" too short. No seamstress can fix that.

Helpful  (0)
Thumbnail of user vm27

We did a custom color and length. I was very happy with how the dress came out. It takes time you need 6-8 weeks minimum due to coming from China. This is the second dress we purchased and both had great results. We pageant and details matter I love not paying hundreds for dresses worn once. Even custom details be prepared you may still need some alterations as you are not there to physically try on dress. Also really read sizing on each dress as some dresses due differ in cuts and a large that worked in one will need to be extra large to work in another.

Helpful  (0)
Thumbnail of user jeanettec10

I would say do not order from this company.

Helpful  (0)
Thumbnail of user jeffs103

Stay away. Products come from China and won't fit. We spent $150 and the dress was different than advertised as well as poor fit. (I guess size 8 on a Chinese woman is much different). They would not exchange without us paying $60 to ship back to china and refund was 25% of what we paid.

You are better off looking at consignment shops. I found a $1400 dress for $300. It was spectacular!

Helpful  (0)
Thumbnail of user karenj52

I had a dress customized last may and it came out wonderful i loved it!

Helpful  (-1)

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