I received my order from sofa mania yesterday and am missing the legs, screws and chaise section of my sectional. No-one at customer service responds?

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I received my order from sofa mania yesterday and am missing the legs, screws and chaise section of my sectional. No-one at customer service responds?

asked by Anna F. on 11/30/18

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Aldo S. [Sofamania Rep] · Answer 1 · 2018-12-02T08:06Z

Aldo S. [Sofamania Rep]

on 12/2/18

Hello Anna, do deeply apologize, to best help, can you provide me with an order number? Thank you.

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Chad D. · Answer 2 · 2020-08-23T01:39Z

Chad D.

on 8/23/20

They have 2 people in the office that CS calls are routed to them and a manager also can see lines ringing and answer. They pretend they are on calls because they usually can't answer your questions.

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