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Appliances Connection has a rating of 4.0 stars from 122,293 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Appliances Connection most frequently mention free shipping, best price, and shopping experience. Appliances Connection ranks 3rd among Appliance sites.
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This was not my first purchase from Appliances Connection, and it won't be my last. They stock Miele, Bosch, and Electrolux appliances that are hard to find elsewhere. The selection and competitive pricing really speak for themselves. But where this business really distinguishes itself is where everybody else is falling apart: competent logistics. The stuff comes on-time, intact, and it's delivered by professional, helpful, trained, and competent people with enough help. That's incredibly rare in recent years.
Easy purchase transaction. However fedex was the shipper and it took them 2 weeks longer than projected to deliver the item. Also their tracking app repeatedly gave us drop off times and since a signature was required we had someone at home ready how ever no package would arrive as scheduled. A complete waste of our time. We have the product now and the quality is fine.
This was not my first purchase from Appliances Connection, and it won't be my last. They stock Miele, Bosch, and Electrolux appliances that are hard to find elsewhere. The selection and competitive pricing really speak for themselves. But where this business really distinguishes itself is where everybody else is falling apart: competent logistics. The stuff comes on-time, intact, and it's delivered by professional, helpful, trained, and competent people with enough help. That's incredibly rare in recent years.
I ordered a Stiebel 58 gallon heat pump water heater. The ordering process was easy and simple. The water heater was delivered before it's expected delivery date in perfect condition. The trucking company had the heater unloaded in five minutes and in my garage. The water heater is installed and working well so far. It has only been installed 24 hours. I'm very satisfied with Appliance connection so far.
I had to return my purchase. I looked up the part on the manufacturer's website to ensure it was correct. While the inches matched, the kit ordered did not specify it was for a 1.6 cubic foot microwave instead of 2.2 cubic feet. This information would have been helpful to know. The return process was organized and efficient. Customer service was excellent.
I needed a replacement, in-cabinet, micro-wave -- a Dacor DMW2420S. On-line shopping presented four or five dealers who advertised a DMW2420S for sale. AppliancesConnection was the only one who provided a shipping date giving me confidence that AppliancesConnection actually had a DMW2420S in stock. AppliancesConnection shipped on the date they specified and FedEx delivered in time for my installer to remove and replace the DMW2420. Thanks AppliancesConnection for a good job!
Easy purchase transaction. However fedex was the shipper and it took them 2 weeks longer than projected to deliver the item. Also their tracking app repeatedly gave us drop off times and since a signature was required we had someone at home ready how ever no package would arrive as scheduled. A complete waste of our time. We have the product now and the quality is fine.
The installer were prompt, professional and did great work in a very quick time. I was impressed!
Everything was great in terms of communication and delivery. However, the delivery crew really didn't install the appliance as advertised. Yes, they plugged it in, but I had to remove the packing materials inside the unit and install the handles. No big deal. Only took about 10 minutes. At least the crew hauled away the packing container and carried the unit upstairs. So overall, I was very satisfied.
Ordered a replacement microwave just before Christmas. Item was ready for shipment on the 22nd and at our door the 26th. Excellent considering the holiday weekend. Good price too!
Very straight-forward...driver carried it to the front door, and wifey asked him to just bring it inside a few steps, as hubby was not home. He did precisely that, and we all lived happily ever after.
The price was great and my initial experience with the product is positive. The delivery guys were great in helping me unpack and inspect the product.
The only area that I saw was delay in initial shipment. It took longer to arrive than I would expect.
Although it took several weeks our stove arrived in great condition and was professionally packaged to prevent damage. The drivers were courteous and helpful. The unit is currently in our garage while the construction of our new home continues for another month or two..
Appliance arrived in undamaged condition. The appliance delivery was on time as promised. Drop off only took 5 minutes. Overall I'm very impressed with AC as I was a bit nervous about making such a large purchase from an online store.
It was an easy online order. It came promptly. However I did get a last minute change on the delivery date which I couldn't get the time off. Fortunately I have friends in the area. Who helped.
Buying experience was easy. Do not know about delivery yet. All the reviews I have read on AM Trucking the Company Sucks. We will see soon.
Seamless ordering, excellent selection, delivery process very smooth and quick overall. Communications very good throughout
I received the items but unfortunately two of the chairs has been delivered broken. I have already sent a request about that and waiting for replacement of defective equipment.
I live on a dead end street. My husband met the semi driver to transfer the washing machine as the driver couldn't turn around. As soon as we opened the box, discovered the washing machine was damaged, bent, immediately called the delivery company. I was told it was my responsibility to inspect the merchandise prior to accepting it. Nightmare!
Delivery took longer than expected although was timely when alerted that was on way.
Delivery of product fast and Delivery men were very courteous. Delivery service kept me informed when product when it be delivered and what time. The new range is great was installed in my cabin in northern Michigan. Thank you Appliance Connection.
The whole process from ordering online to delivery was perfect! Once the order was placed, we were kept updated via email on the appliance location and shipping status. In addition, the shipping company that was used to deliver the appliance was top notch too! Thank you!
Well, no one was there when the machine was delivered at the unit. When I arrived the machine was just dropped off and notice was hooked up. We paid for white glove service $59.99 Than was NOT done.
I have pictures to proof this was NOT completed.
Shipping (A&M Trucking: White Glove Delivery): $59.99
Yolanda Gutierrez
Assistant Property Manager
*******977
*******@llrpm.com
Price was very good and the free shipping is what made my decision for me. Didn't have to drive 45-min to a store with my trailer to pick-up the same freezer. Shipping company (Ohio-Pitt) did great. One-time delivery with no damage. The driver was patient while we inspected the freezer and was very friendly.
No idea which appliance delivery you're referring to. One delivery was excellent, the other poor
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AppliancesConnection.com is one of the nation's top Home Appliances Companies, carrying 40,000+ products and 500+ high-end brands. We really strive to serve our customers to full satisfaction. We were established in 1997 with the mission to offer a wide variety of high quality products at affordable prices with excellent service. Our prices are very competitive, often the lowest on the market.
With one goal fulfilled, all of our other goals will fall into place. It's simple, make you a proud shopper and our business will thrive. Without our thousands of loyal customers we could never have grown as much as we have in the past 14 years. We make every effort to satisfy all of your home needs. Whether you are a new customer or a long time friend of AppliancesConnection, our staff will treat you with respect and will act as a guide through the whole process of ordering and beyond.
